Comparison

SendHub vs MerSend

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SendHub

This app provides a comprehensive platform for businesses to manage SMS communications. It offers features like a unified inbox, group messaging, and message scheduling to streamline customer and team interactions on the go. An account is required to use the service.

Highlights
  • Dedicated business phone number
  • Unified messaging inbox
  • Group messages
  • Voicemail transcription
  • Message scheduling
  • Real-time analytics
Features
Read full description

SendHub makes business SMS fast, simple, and effective. We offer an all-in-one online messaging solution to meet the SMS needs of businesses of all sizes. A SendHub account is required to use this app. SendHub does not support international usage and is only available for use in the US and Canada. To sign up for a SendHub account visit SendHub online. Existing customers, download the app and login to use. Think of SendHub as Gmail+Asana for SMS. We offer businesses of all types the ability to communicate via SMS to their customers, on-the-go workers, and contact of all kinds. Easy Setup Get up and running in minutes without any additional hardware or developer’s help. Complete Solution Manage all inbound and outbound messages to your dedicated business line from an online dashboard. Work Efficiently Save time and be more productive with powerful features designed to streamline processes across teams and departments Features and services include: • Dedicated text enabled business phone number • Unified Messaging Inbox • Shortcode (on select plans) • Group Messages • Inbound MMS • Voicemail transcription • File attachments • Message archives • Real time usage analytics • Bulk message thread operations • Auto responder • Message forwarding • Message scheduling As seen in: TechCrunch, GigaOM, PC Magazine, Mashable, INC Magazine, Entrepreneur,Forbes, MarketWatch, & VentureBeat. Ad Free, iOS 8 + US, Canada ONLY. Need to contact us? Support: support@sendhub.com or in the app under "Settings>Help". Twitter: @SendHub Facebook: www.facebook.com/SendHub

About

MerSend

Features
Read full description

MerSend is business texting that actually reaches people. Send and receive SMS and MMS with your customers and your team from one clean, modern inbox — with compliance and AI built in, not bolted on. WHY MERSEND - Compliance is invisible. US 10DLC registration is handled for you, so your texts get delivered instead of filtered. - AI is native. Draft a message, insert a saved reply, or get a suggested response in a tap. - Everything in one place. A shared team inbox, contacts with consent, broadcasts, reviews, and analytics. FEATURES - Team inbox — threaded conversations, unread badges, reply in seconds, mark handled. - Compose — text any number; new numbers become contacts automatically. Attach a photo (MMS), schedule for later, or draft with AI. - Saved messages — insert and personalize templates in one tap. - Broadcasts — send to a whole contact list, consent-checked and paced automatically. - Contacts & consent — every contact shows opt-in status, and opt-outs (STOP) are respected automatically. - Reviews — ask happy customers for a review; 4-5 star ratings go to your public link, 1-3 star ratings route to private recovery, with AI-drafted responses. - Insights — delivery rate, replies, spend, and compliance at a glance. - Numbers & compliance — sender health and 10DLC status without the paperwork. - Push notifications — know the moment a customer replies. - Face ID lock — keep your inbox private. BUILT FOR BUSINESS Made for property managers, clinics, home services, dealerships, and any team that texts customers and staff. Consent and compliance are enforced on every send, so you stay on the right side of carrier rules. Requires a MerSend account. Message and data rates may apply to recipients.

Screenshots

SendHub1 screens
MerSend4 screens

Verdict

The call

The clearest difference is device support: SendHub at 3 against MerSend's 1. SendHub also leads on iOS requirement (15.0 vs 17.0). On price, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard2 real differences · 8 level
SendHub versus MerSend: the parameters behind the verdict, then further details
ParameterSendHubMerSend
PriceFreeFree
Rating3.3 (13 ratings) — better—
Positive reviews61.9% of reviews—
Number of ratings13 — better—
Update frequencyEvery 5 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better17.0
Further details — not scored
Size43 MB2 MB
Age rating4+4+
DeveloperInfoReach, Inc.BIGSMS Pty Ltd

Bugs and requests

SendHub

Reported bugs

16 issues
  • App crashes on startup and during use
  • Keyboard freezes when typing messages
  • App freezes after hitting send button
  • Glitchy contact/message switching in inbox
  • Incoming calls not ringing or updating
Show 11 more
  • Messages not coming through or delayed
  • App signs out automatically after updates without notification
  • UI unresponsiveness and main thread blocking
  • Voicemail transcription issues
  • Echo during calls
  • Old messages delete themselves in long conversation threads
  • App incompatibility with iOS 8 and newer versions
  • SIP protocol issues with incoming calls
  • Expired SSL certificate causing outages
  • Account deletion without recovery options
  • Notifications not working when app is open

Requested features

12 requests
  • Photo/image sending and receiving capability
  • Call hold and call switching functionality
  • Advanced call routing based on caller, time, and day
  • Fax functionality
  • Better contact storage and caller ID name display
Show 7 more
  • Data export capability for contacts
  • Touch ID or 1Password support for login
  • Improved notification system when app is open
  • Ability to delete message history
  • Mute functionality for calls
  • WiFi-only calling option without data usage
  • Adjustable call forwarding timeout

MerSend

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SendHub

No in-app purchases

None

MerSend

No in-app purchases

Questions

Is SendHub free?
SendHub is free to download, with no in-app purchases.
Is MerSend free?
MerSend is free to download, with no in-app purchases.
Do SendHub or MerSend have ads?
Neither SendHub nor MerSend shows ads.

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