Live800 vs 小美客服
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Live800
This tool enables businesses to engage in real-time conversations with website visitors directly from their mobile devices. It allows for proactive outreach, multi-channel communication, and efficient management of customer interactions, enhancing customer satisfaction and reducing communication costs.
- Real-time visitor tracking
- Initiate proactive conversations
- Multi-channel communication (QQ/MSN)
- Quick response templates
- View chat history and messages
- Respond to visitor messages
Read full descriptionHide full description
Live800是一款企业级的网站实时交流系统,网站访客只需点击网页中的对话图标,就能直接和网站客服人员进行即时交流,是在线客服,在线营销的有力工具。Live800 for iPhone帮助您脱离桌面电脑,随时随地掌握谁在何时何地访问了您的网站,并可轻松发起主动对话,助您提供更优质的在线沟通品质,降低在线沟通成本,提升客户满意度,赶快来试试吧! 功能特点: 1.查看谁在浏览网站,并可发起主动对话 2.一个客服可同时支持与多个访客进行对话 3.多渠道沟通无障碍,访客可以使用QQ/MSN与您对话 4.方便快捷的常用语同步搜索 5.查看对话记录和留言信息并可对留言及时回复 我们期待您的意见,若您有任何建议,问题或担忧,请您发送电邮至:info@live800.com或者关注我们的官方微博 http://weibo.com/live800
小美客服
Read full descriptionHide full description
【小美客服系统】是一款功能强大且高效便捷的客服系统。它为企业提供全方位的客户沟通渠道整合，能将来自 PC 网站、App、公众号、小程序以及抖音、小红书等社交媒体平台等不同渠道统一集中接入，确保企业统一管理和回复售前售后问题，提高企业工作效率和管理能力。同时，它还可实现智能机器人全天候不间断服务，为企业客户提供 24 小时不间断服务，让企业不错过任何商机。 官方网站：https://www.chat5188.com/了解更多
Screenshots
Verdict
The clearest difference is ads: Live800 at none against 小美客服's shown. Live800 also leads on update cadence (every 6 weeks vs every 4 months) and iOS requirement (11.0 vs 13.0). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Live800 ships an update every 6 weeks, 小美客服 every 4 months. The most recent releases landed on June 5, 2026 and September 6, 2026 respectively.
| Parameter | Live800 | 小美客服 |
|---|---|---|
| Price | Free | Free |
| Rating | — | 5.0 (1 ratings) — better |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | — | 1 — better |
| Update frequency | Every 6 weeks — better | Every 4 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 62 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | Chengdu Gold Armor Inc. | Dalian Xiaomei Network Technology Co., Ltd. |
Customer experience
Live800
小美客服
In-app purchases
Live800
No in-app purchases
小美客服
No in-app purchases
