Firstrust Bank vs Citadel Mobile Banking
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Firstrust Bank
Manage your personal or business finances securely and conveniently from your mobile device. Access account details, transfer funds, deposit checks, pay bills, and track spending with integrated budgeting tools.
- View account balances and transactions
- Transfer funds between accounts
- Mobile check deposit
- Bill payment and loan payments
- Real-time alerts and credit score updates
- Budgeting and spending tools
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Firstrust Mobile Banking: Simple, Secure, and Smart Bank anytime, anywhere with the Firstrust mobile banking app. Whether you're managing business or personal finances, enjoy fast, secure access to everything you need—all in one place. Key Features: • View balances, transactions, and online activity • Move money easily between accounts • Deposit checks with just a tap • Pay bills and make loan payments • Get real-time alerts and credit score updates • Track business transactions and send invoices • Manage cards and set security controls • Access easy to use budgeting and spending tools Your money, your way—download today. Subject to additional terms. Minimum device system requirements must be met to access mobile banking. Digital features and money movement options may differ for every customer based on their account type, agreements executed, and other factors. For more information visit firstrust.com/mobile/app. iPhone, iPad, Touch ID and Face ID are registered trademarks of Apple®, Inc Firstrust Bank Member FDIC. Equal Housing Lender.
Citadel Mobile Banking
Manage your bank accounts 24/7 from your mobile device. Deposit checks, view balances and transaction history, and access financial planning tools. Securely control your cards and personalize your banking experience.
- Manage multiple accounts
- Instant check deposits
- View balances and transactions
- Financial health tools
- Mobile payments and bill pay
- Card controls and alerts
- Biometric login
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Manage your Citadel accounts 24/7 right from your fingertips. Enjoy the security and flexibility of online banking right from your phone. With the Citadel Mobile Banking app, you can: ● Manage all your accounts from one login ● Deposit checks instantly ● Securely check account balances and view recent banking activity ● See transaction history, including credit card transactions ● Financial Well-Being – Stay on course with Citadel Money Manager including personal financial health tools, free credit score reporting and monitoring, savings goals, spending analysis and financial health checkup. Plus, enjoy the ability to link account balances and activity from other financial institutions. ● Flexible Payments – Pay for purchases and bills when and how you choose with Mobile Payments and Bill Pay. ● Remote Deposits – Easily make deposits at home or on the go. ● Card Controls & Alerts – Lock and unlock credit and debit cards, set up transaction alerts, travel notifications, activate your cards, transfer balances and more. ● Dashboard Personalization – Customize what you see to personalize your experience, including turning tiles on or off and reordering and hiding accounts. ● Easy Account Opening – Add additional products right from your device. ● View Statements and eDocuments for your accounts. Highlighted mobile app features include: ● Biometric authentication - Log in to the banking app with the touch of a finger or Face ID. ● Pre-login Balance - View your balance prior to logging in. ● Built-in help - Find the answers you need instantly with our Video Connect and Chat features.
Screenshots
Verdict
The clearest difference is ads: Citadel Mobile Banking at none against Firstrust Bank's shown. Citadel Mobile Banking also leads on ratings volume (22K vs 877). Firstrust Bank's advantage is review sentiment (88% vs 65%). On price, rating, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Firstrust Bank against 4.8 for Citadel Mobile Banking. That said, the two scores are not equally well evidenced: Citadel Mobile Banking has 22K ratings behind it against 877, so its average is the more settled of the two. Written reviews are what separate them: 88% of Firstrust Bank's written reviews are positive against 65% of Citadel Mobile Banking's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 26, 2026 and September 27, 2026 respectively.
| Parameter | Firstrust Bank | Citadel Mobile Banking |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (877 ratings) — better | 4.8 (22K ratings) |
| Positive reviews | 87.9% of reviews — better | 64.8% of reviews |
| Number of ratings | 877 | 22K — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, Apple Watch — better |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 69 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | Firstrust Bank | Citadel Federal Credit Union |
Customer experience
Firstrust Bank
Citadel Mobile Banking
User reviews
Firstrust Bank
From 877 App Store ratingsWhat we love
- 🚀 Convenient mobile banking
- 👍 User-friendly interface
- 🔒 Secure banking experience
- 💡 Useful features like mobile deposits and bill pay
- 🚀 Quick and efficient
Room to improve
- 🐛 Issues with bill pay functionality
- 🐛 Occasional app crashes or bugs
- 🔋 Slow load times for certain features
Citadel Mobile Banking
From 22K App Store ratingsWhat we love
- 🚀 Convenient mobile banking
- 👍 Reliable and secure
- 💡 Useful features like mobile deposit
- 🔒 Robust security with face ID
- 👍 Great customer service
Room to improve
- 🐛 Buggy mobile deposit feature
- 🔀 Confusing navigation and layout
- 🔀 Inconsistent app performance
- 🔀 Lack of customization options
- 🔀 Outdated bill pay functionality
Bugs and requests
Firstrust Bank
Reported bugs
3 issues- Bill pay defaults to current date instead of due date
- Mobile deposit issues where checks are not accepted
- App crashes when trying to deposit checks
Requested features
3 requests- Improved bill pay experience
- Increase daily deposit limits
- Integrate with third-party payment apps
Citadel Mobile Banking
Reported bugs
5 issues- Frequent app crashes
- Login issues with face ID
- Incorrect account balance display
- Unreliable mobile deposit
- Inconsistent push notification delivery
Requested features
5 requests- Improve mobile deposit experience
- Streamline navigation and layout
- Add more customization options
- Enhance bill pay functionality
- Implement weekend customer support
In-app purchases
Firstrust Bank
No in-app purchases
Citadel Mobile Banking
No in-app purchases
Questions
Is Firstrust Bank free?
Is Citadel Mobile Banking free?
Which has better reviews, Firstrust Bank or Citadel Mobile Banking?
Do Firstrust Bank or Citadel Mobile Banking have ads?
Which is updated more often, Firstrust Bank or Citadel Mobile Banking?
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