NetHelpDesk vs FECPAK Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NetHelpDesk
Manage help desk tickets, customer details, and track expenses and travel directly from your smartphone. This app allows technicians to capture signatures, upload photos, and provide satisfaction surveys to end-users, streamlining field service operations.
- Access and manage tickets
- View customer and site details
- Record expenses and travel
- Track time spent on tickets
- Capture signatures and photos
- Provide customer satisfaction surveys
- Sync with iOS Calendar and Reminders
Read full descriptionHide full description
Welcome to the NetHelpDesk smartphone App for iPhone Users, free to download and use with your main version of NetHelpDesk, and compliment all the great functionality you get in the main program. Features of the app include: - Access tickets assigned to you - Access tickets unassigned - Access Customer, Site and User details - Add Expenses incurred in tickets, or ad hoc, Amount, Date Incurred - Record Journeys travel in tickets, or ad hoc, Odometer, Vehicle registration - Account for time spent in days not incurred against ticket actions - View Timesheet by Today, Week, specific day or All - Check data sent to main database, and times - Capture Customer and Technician signature against tickets and/or individual action notes - E-mail or Call your end user straight from the app - Take photographs at 60% of original size, and upload to server - View Assets assigned to ticket - View Asset details, including all customised fields captured in main database - View and Issue Items to customers - Provide satisfaction surveys to End-Users - Sync appointments and reminders to the iOS Calendar and Reminders applications and much more... NetHelpDesk is one of the world's leading Help Desk Software solutions, for MSPs, Education and Internal Departments. NetHelpDesk listens to its Customer base, and responds to a dense and ever-changing marketplace, providing an extensive, full-featured, rich application, at a competitive price. **Continued use of GPS running in the background can dramatically decrease battery life.**
FECPAK Connect
Read full descriptionHide full description
FECPAK Connect makes it quick and easy to connect your FECPAK digital microscope to the internet, whether you’re on farm, in the clinic, or working in the field. The app helps you get your microscope online so you can upload samples, access results, and keep testing running smoothly. Seamless Microscope Setup Sign in with your FECPAK account to view and manage your registered FECPAK digital microscopes in one place. Easy Internet Connection FECPAK Connect guides you through connecting your microscope to available Wi-Fi networks. Ethernet and USB tethering are also supported for flexible connectivity in different working environments. Fast Access to Your Microscope Connect directly to your microscope interface with no complicated setup required. Compatible Across the FECPAK Range Compatible with the full range of FECPAK digital microscope models, including the Micro-I 100, Micro-I 200, and Micro-I 300. Built for Rural Conditions Designed for real-world agricultural and veterinary environments where internet coverage can be unreliable, helping you stay connected and productive wherever work takes you.
Screenshots
Verdict
The clearest difference is iOS requirement: NetHelpDesk at 8.0 against FECPAK Connect's 18.0. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | NetHelpDesk | FECPAK Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) — better | — |
| Positive reviews | 22.2% of reviews | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 5 weeks | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 8.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 9 MB | 123 MB |
| Age rating | 4+ | 17+ |
| Developer | Halo Service Solutions Ltd | Techion Group Ltd |
In-app purchases
NetHelpDesk
No in-app purchases
FECPAK Connect
No in-app purchases
Questions
Is NetHelpDesk free?
Is FECPAK Connect free?
Do NetHelpDesk or FECPAK Connect have ads?
Other comparisons















