NetHelpDesk vs EARTH Logistics

Welcome to the NetHelpDesk smartphone App for iPhone Users, free to download and use with your main version of NetHelpDesk, and compliment all the great functionality you get in the main program. Features of the app include: - Access tickets assigned to you - Access tickets unassigned - Access Customer, Site and User details - Add Expenses incurred in tickets, or ad hoc, Amount, Date Incurred - Record Journeys travel in tickets, or ad hoc, Odometer, Vehicle registration - Account for time spent in days not incurred against ticket actions - View Timesheet by Today, Week, specific day or All - Check data sent to main database, and times - Capture Customer and Technician signature against tickets and/or individual action notes - E-mail or Call your end user straight from the app - Take photographs at 60% of original size, and upload to server - View Assets assigned to ticket - View Asset details, including all customised fields captured in main database - View and Issue Items to customers - Provide satisfaction surveys to End-Users - Sync appointments and reminders to the iOS Calendar and Reminders applications and much more... NetHelpDesk is one of the world's leading Help Desk Software solutions, for MSPs, Education and Internal Departments. NetHelpDesk listens to its Customer base, and responds to a dense and ever-changing marketplace, providing an extensive, full-featured, rich application, at a competitive price. **Continued use of GPS running in the background can dramatically decrease battery life.**

Our EARTH Logistics APP was developed so that our clients have their latest shipment information, at their fingertips, at all times. Icons easily identify the shipment mode, with your Shipment Reference number for easy identification. Status update notifications alert you to shipment progress. Progress bars indicate how close the shipment is to completion. This expands to outline the steps we have taken to ensure a smooth delivery of your cargo. The APP allows for communication with your Solutions Specialist without making a call. And we welcome you to rate our service. Good news, Bad News, No News is our philosophy, and shipment information is continually updated through our Operating System. Absolute Transparency.