Synapse Mobility (Global) vs PowerChart Touch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Synapse Mobility (Global)
This application allows authorized users to securely stream and view DICOM and Non-DICOM medical images and reports on iOS mobile devices. It offers advanced viewing tools for various medical specialties, supporting PACS, CV, and VNA systems.
- DICOM and Non-DICOM image viewing
- Server-side rendering technology
- Secure and fast streaming
- Advanced viewing tools
- Support for Radiology, Cardiology, Dermatology, and more
- PACS, CV, and VNA system integration
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Synapse® Mobility Enterprise Viewer is a feature rich DICOM and Non-DICOM image and report viewer. Synapse® Mobility Enterprise Viewer utilizes the latest server side rendering technology to stream imaging securely and fast to any authorized user on their iOS mobile devices. Users are provided advanced viewing tools for DICOM areas like Radiology, Cardiology and 3D visualization as well as Non DICOM image data sets in Dermatology, Ophthamology, Surgery, POC Ultrasound, Endoscopy and many more. Synapse® Mobility Enterprise Viewer is the perfect choice for an enterprise viewer to support PACS, CV and VNA systems.
PowerChart Touch
This app enables healthcare providers to manage patient workflows on mobile devices. It offers secure access to patient charts, scheduling, order placement, and prescription management, facilitating efficient care delivery both inside and outside the facility.
- Review schedule and patient lists
- Access patient charts and demographic information
- Manage notes, allergies, problems, and histories
- Review clinical results and radiology reports
- Place orders and prescribe/refill medications
- Secure remote EHR access
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PowerChart Touch for iPad® and iPhone® supports fast, easy, and smart workflows. PowerChart Touch allows a provider to complete both ambulatory and inpatient workflows, including: • Review their schedule, patient list, and patient charts • Access the Physician Handoff, a standardized approach to transfer care of a patient between providers • Review patient's demographic information • Take patient's photo • Review, create, and sign notes • Review, add, and modify allergies, problems & histories • Review clinical results, radiology reports, and pathology reports • Review all orders including medication orders • Ability to place orders • Prescribe and refill medications with formulary support, electronic prescribing and printing • Clinical checking for safe prescription writing including drug-drug and drug-allergy checking • Dictate with Nuance voice recognition PowerChart Touch also provides secure access for providers needing access to the EHR outside of the facility's walls. IMPORTANT: PowerChart Touch requires your organization to have a valid license and be on release 2012.01 or higher. If you are unsure about the availability of PowerChart Touch at your organization, please contact your IT department or your Cerner representative.
Screenshots
Verdict
The clearest difference is rating: Synapse Mobility (Global) at 3.1 against PowerChart Touch's 2.2. Synapse Mobility (Global) also leads on review sentiment (20% vs 9%). PowerChart Touch's advantage is update cadence (every 6 weeks vs every 7 months) and ratings volume (204 vs 8). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Synapse Mobility (Global) holds the better App Store score, 3.1 against 2.2. That said, the two scores are not equally well evidenced: PowerChart Touch has 204 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 20% of Synapse Mobility (Global)'s written reviews are positive against 9% of PowerChart Touch's.
Synapse Mobility (Global) ships an update every 7 months, PowerChart Touch every 6 weeks. The most recent releases landed on June 1, 2026 and September 22, 2026 respectively.
| Parameter | Synapse Mobility (Global) | PowerChart Touch |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (8 ratings) — better | 2.2 (204 ratings) |
| Positive reviews | 20.0% of reviews — better | 8.6% of reviews |
| Number of ratings | 8 | 204 — better |
| Update frequency | Every 7 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.4 |
| Further details — not scored | ||
| Size | 15 MB | 40 MB |
| Age rating | 17+ | 17+ |
| Developer | FUJIFILM Healthcare Americas Corporation | Cerner Corporation |
Customer experience
Synapse Mobility (Global)
PowerChart Touch
Bugs and requests
Synapse Mobility (Global)
Not enough reviews yet to summarise bugs or requests.
PowerChart Touch
Reported bugs
167 issues- Crashes often
- Always asking to sign in
- Difficult to sign in
- Getting worse
- Pain in the neck
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- Clunky
- Difficult to document
- Not even functional
- Very poorly made
- Requires sign in twice
- Not letting me log in
- Absolutely terrible
- Crashes in the middle of notes
- Saves nothing
- Useless
- Embarrassing
- Not useful for surgeons
- Incomplete
- Repeatedly gives system error
- Freezes
- Horrible
- Confused about Bluetooth call
- Chews through battery
- Frustrating in car
- Missing micro view
- Limited ordering ability
- Can only cancel fluids
- Not faster overall
- Essentially useless
- Only works for some specialties
- No OB or prenatal
- Won't bring up pdfs
- Can't pull up lists
- Almost good
- Clunky
- No better than Instanote
- Cannot function as stand alone
- Sign-in again and again
- Freezes up completely
- Cannot even re-download
- Years behind Epic’s Haiku
- Pretty useless for inpatient
- Terrible app
- Avoid if you can
- Login/logoff five times
- Infrequent Dragon integration
- Zero consistency
- Terrible product technical support
- Frequent unexplained downtime
- Surprise updates render unusable
- Horrible idea
- Cutting out crucial functionality
- Always freezes up
- Need to restart phone
- Freezes many times
- Requiring phone restart
- Crashes all the time
- Biggest problem Cerner’s emr has
- Inability to understand other languages
- Will not let me into the app
- Drains my battery
- Keeps crashing
- No tracking board views
- No micro results
- No image viewing
- Horrible user interface
- Lacks basic features
- Ordering medications missing
- Glaring feature disparities
- Long-standing deficiencies
- Slow to fix issues
- Unhelpful
- Very stressful
- Worse than old version
- Adds to stress
- Wastes time
- Freezing nonstop
- Constantly reinstall/restart
- Miserable
- Frequent shut downs
- Microphones not working
- Slow to upload
- Fundamentally lousy
- Stalls out
- Requires delete/reload
- Upgrade doesn’t work
- Frozen, won’t start
- Days longer playing with app
- Updated now not working
- Loop of log in/log out
- Loss of Physician Handoff
- Less intuitive UI
- Requires more steps to login
- Buggy
- Slow
- Almost useless
- Poor upgrade
- Even more disappointing than desktop
- Not intuitive
- Needs to cater better for Australian sites
- No way to create patient list
- Schedule viewing: open slots
- Last update broke app
- Errors with processing orders
- Unusable
- Missing ability to add providers
- App does not open
- Third rate app
- Clicks don’t work
- Power plans ill conceived
- Throw your phone in agony
- Improvement falls short
- Poor execution
- Archaic
- Horrific update
- Deleted ability to lookup schedules
- Utterly ridiculous
- Major stability issues
- Lost work
- Crashes at least once every note
- Search removed
- Cannot find patient
- Won’t let me sign in
- Disaster
- No customer service response
- Loss of flowsheets
- Viewing current labs first
- Clutter of old labs
- Placing orders slower
- Verification of patient physician relationship slow
- Microbiology not available
- Charge after discharge not accessible
- Medication history dosing not available
- Please fix the dictation
- Does not support new iPhones
- Observation Status Patients do not Show
- New update has issues
- Becoming more useful, still slow
- Slow loading speeds
- Pretty useless
- No microbiology
- Clunky
- Poor UI
- Rounding with this is limited
- Not intuitive to place/edit orders
- Slow migrating between patients/lists
- Discharged patients disappear
- Need MAR tab
- Domon face recognition
- No reason for re-login
- Unable to dictate certain histories
- Practically worthless
- Getting worse
- Logs out after 10 minutes
- Lab results display useless
- Goes back to patient homepage
- Still on previous day
- Clunky
- Unnecessary haptic steps
- Real estate taken by useless options
- Old version preferred
- Lost trend review for data
- Vitals not in trend view
- Labs not in trend view
- Data not timely/accurately updated
- Trending capabilities absent
- Dictation not used anymore
Requested features
31 requests- Add ability to add media from photo gallery/files
- Add medicine reconciliation capacity
- Add ability to open radiographs and images
- Include microbiology section
- Show Operating Lists
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- Show blood gas values
- Add Micro view
- Increased ordering ability (fluids, power plans)
- Make app faster
- Add OB or prenatal functionality
- Bring up PDFs
- Pull up lists from care teams
- Add lab notifications
- Add secure chat
- Add PowerPlans functionality
- Add ability to add providers in ‘Resource Selection’
- Bring back old functionality for provider schedules
- Ability to create patient lists
- Show available slots on schedule
- View other schedules
- Support new iPhones borders and screen
- Show Observation Status Patients
- Add Subjective, ROS, Assessment for dictation
- Improve slow loading speeds
- Allow viewing discharged patients
- Add MAR tab
- Add thumb/face recognition for login
- Dictate social history, family history, past medical history
- Restore trending graphs and detailed views of vitals and labs
- Add dark mode option
- Advanced analytics dashboard
In-app purchases
Synapse Mobility (Global)
No in-app purchases
PowerChart Touch
No in-app purchases
Questions
Is Synapse Mobility (Global) free?
Is PowerChart Touch free?
Which has better reviews, Synapse Mobility (Global) or PowerChart Touch?
Do Synapse Mobility (Global) or PowerChart Touch have ads?
Which is updated more often, Synapse Mobility (Global) or PowerChart Touch?
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