Linksys vs ISP Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Linksys
Manage your home WiFi network remotely from anywhere. Control connected devices, set up guest networks, and implement parental controls to manage internet access for children. Prioritize devices for better streaming and gaming performance, and enhance security against online threats.
- Remote WiFi access
- Network dashboard
- Guest network setup
- Device prioritization
- Network security features
- Parental controls
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This app is the command center for your Velop system and Linksys Smart WiFi routers. Use the Linksys app anywhere you have an internet connection to check connected devices, set up guest access, or keep your kids off the internet when they should be doing homework. KEY FEATURES • Remote Access – All you need is the internet. • Dashboard – Your WiFi's vital stats on one page. • Guest Access – Give friends internet access, but keep personal data secure. • Device Prioritization – Improve streaming and online gaming by giving WiFi priority to favored devices. • Network Security - Be proactive against network threats and malicious sites with Linksys Shield. • Parental Controls – Encourage kids' healthy internet behavior by pausing internet access. Privacy Policy: https://www.linksys.com/embed/lswf/en-us/privacy-policy/ Terms of Use: https://www.linksys.com/embed/lswf/en-us/terms/ SYSTEM REQUIREMENTS* • Velop systems and Linksys Smart WiFi routers. Full list of supported routers: http://www.LinksysSmartWiFi.com/cloud/ustatic/mobile/supportedRouters.html • User account (created in the app or at http://www.LinksysSmartWiFi.com) connected to your Linksys product. • iOS 14.0 and greater For additional help, visit our support site at http://support.linksys.com
ISP Support
Diagnose and resolve home network issues with this utility. It tests your internet connection, Wi-Fi, and overall network performance to help you get faster support and keep your network running smoothly.
- Home network testing
- Wi-Fi connection checks
- Internet speed diagnostics
- Self-test mode
- Customer support assistance
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The Broadband Test App helps find and fix problems with your home network more quickly. Use it in self-test mode or as directed by your customer service agent, the app will check your home network, wi-fi and Internet connection. To ensure you get the fastest possible support to keep your home network performing at its best, download the app for free today.
Screenshots
Verdict
The clearest difference is in-app purchases: ISP Support at none against Linksys's 2. Linksys's advantage is update cadence (every 5 weeks vs every 6 months) and review sentiment (21% vs 0%). On price, ads, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Linksys sells 2 in-app purchases, starting at $2.99 per month. ISP Support asks for nothing beyond the download.
Linksys ships an update every 5 weeks, ISP Support every 6 months. The most recent releases landed on October 13, 2026 and October 3, 2026 respectively.
| Parameter | Linksys | ISP Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (98K ratings) — better | — |
| Positive reviews | 20.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 98K — better | — |
| Update frequency | Every 5 weeks — better | Every 6 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 111 MB | 8 MB |
| Age rating | 4+ | 4+ |
| Developer | Linksys USA, Inc. | Support Robotics Limited |
Customer experience
Linksys
ISP Support
Bugs and requests
Linksys
Reported bugs
4 issues- App frequently loses connection to router
- Cannot reliably rename or manage connected devices
- Parental controls settings randomly reset or malfunction
- Inability to troubleshoot or diagnose network issues
Requested features
5 requests- Allow device-specific parental controls
- Add option to view network usage statistics
- Improve app navigation and responsiveness
- Provide more granular control over node settings
- Implement dark mode and customization options
ISP Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Linksys
- Linksys Aware3 Months trial$2.991 Month
- Linksys Shield3 Months trial$4.991 Month
ISP Support
No in-app purchases









