Comparison

Linksys vs ISP Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Linksys

Manage your home WiFi network remotely from anywhere. Control connected devices, set up guest networks, and implement parental controls to manage internet access for children. Prioritize devices for better streaming and gaming performance, and enhance security against online threats.

Highlights
  • Remote WiFi access
  • Network dashboard
  • Guest network setup
  • Device prioritization
  • Network security features
  • Parental controls
Features
Read full description

This app is the command center for your Velop system and Linksys Smart WiFi routers. Use the Linksys app anywhere you have an internet connection to check connected devices, set up guest access, or keep your kids off the internet when they should be doing homework. KEY FEATURES • Remote Access – All you need is the internet. • Dashboard – Your WiFi's vital stats on one page. • Guest Access – Give friends internet access, but keep personal data secure. • Device Prioritization – Improve streaming and online gaming by giving WiFi priority to favored devices. • Network Security - Be proactive against network threats and malicious sites with Linksys Shield. • Parental Controls – Encourage kids' healthy internet behavior by pausing internet access. Privacy Policy: https://www.linksys.com/embed/lswf/en-us/privacy-policy/ Terms of Use: https://www.linksys.com/embed/lswf/en-us/terms/ SYSTEM REQUIREMENTS* • Velop systems and Linksys Smart WiFi routers. Full list of supported routers: http://www.LinksysSmartWiFi.com/cloud/ustatic/mobile/supportedRouters.html • User account (created in the app or at http://www.LinksysSmartWiFi.com) connected to your Linksys product. • iOS 14.0 and greater For additional help, visit our support site at http://support.linksys.com

About

ISP Support

Diagnose and resolve home network issues with this utility. It tests your internet connection, Wi-Fi, and overall network performance to help you get faster support and keep your network running smoothly.

Highlights
  • Home network testing
  • Wi-Fi connection checks
  • Internet speed diagnostics
  • Self-test mode
  • Customer support assistance
Read full description

The Broadband Test App helps find and fix problems with your home network more quickly. Use it in self-test mode or as directed by your customer service agent, the app will check your home network, wi-fi and Internet connection. To ensure you get the fastest possible support to keep your home network performing at its best, download the app for free today.

Screenshots

Linksys4 screens
ISP Support3 screens

Verdict

The call

The clearest difference is in-app purchases: ISP Support at none against Linksys's 2. Linksys's advantage is update cadence (every 5 weeks vs every 6 months) and review sentiment (21% vs 0%). On price, ads, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Linksys sells 2 in-app purchases, starting at $2.99 per month. ISP Support asks for nothing beyond the download.

UpkeepUpdate frequency

Linksys ships an update every 5 weeks, ISP Support every 6 months. The most recent releases landed on October 13, 2026 and October 3, 2026 respectively.

Scorecard3 real differences · 7 level
Linksys versus ISP Support: the parameters behind the verdict, then further details
ParameterLinksysISP Support
PriceFreeFree
Rating4.7 (98K ratings) — better—
Positive reviews20.6% of reviews — better0.0% of reviews
Number of ratings98K — better—
Update frequencyEvery 5 weeks — betterEvery 6 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS14.0 — better15.6
Further details — not scored
Size111 MB8 MB
Age rating4+4+
DeveloperLinksys USA, Inc.Support Robotics Limited

Customer experience

Linksys

All ratings98,345 ratings
Positive94.7%
Neutral2.3%
Negative3.0%
Written reviews758 reviews
Positive20.6%
Neutral5.1%
Negative74.3%

ISP Support

Written reviews1 reviews
Positive0.0%
Neutral100.0%
Negative0.0%

Bugs and requests

Linksys

Reported bugs

4 issues
  • App frequently loses connection to router
  • Cannot reliably rename or manage connected devices
  • Parental controls settings randomly reset or malfunction
  • Inability to troubleshoot or diagnose network issues

Requested features

5 requests
  • Allow device-specific parental controls
  • Add option to view network usage statistics
  • Improve app navigation and responsiveness
  • Provide more granular control over node settings
  • Implement dark mode and customization options

ISP Support

Not enough reviews yet to summarise bugs or requests.

In-app purchases

2 purchases

Linksys

Subscriptions2
  • Linksys Aware3 Months trial$2.991 Month
  • Linksys Shield3 Months trial$4.991 Month
None

ISP Support

No in-app purchases

Questions

Is Linksys free?
Linksys is free to download, with in-app purchases available.
Is ISP Support free?
ISP Support is free to download, with no in-app purchases.
Do Linksys or ISP Support have ads?
Neither Linksys nor ISP Support shows ads.
Which is updated more often, Linksys or ISP Support?
Linksys ships an update every 5 weeks, and ISP Support every 6 months. Most recently, Linksys was updated on October 13, 2026 and ISP Support on October 3, 2026.

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