Comparison

T vs Device Protection+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

T

This app enables individuals who are Deaf, Hard of Hearing, DeafBlind, or have a Speech Disability to make and receive relay calls using text over the internet. It connects users with a qualified relay operator and offers features like an integrated contact list and call history.

Highlights
  • Text-based relay calls
  • Integrated contact list
  • Call history
  • Access to live customer care
  • Available on wireless networks
Features
Read full description

IP Relay, provided by T-Mobile for iOS devices, is a no cost internet-based telecommunications Mobile app available for people who are Deaf, Hard of Hearing, DeafBlind, or who have a Speech Disability who can make and receive relay calls and communicate using text on iOS 9 or higher, including iPad devices. IP Relay app is also available on wireless networks. Connect with a qualified relay operator via IP Relay. Features include integrated contact list, call history, and access to live customer care. Available only in USA and US territories. International calls will either be blocked or terminated. Registration is required to use this app. If no data plan service selected, casual data charges may apply. Learn more at t-mobile.com/IPRelay. Although IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using the IP Relay app for emergency calling you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions, or failures in accessing or attempting to access emergency services through IP Relay whether caused by the negligence of T-Mobile or otherwise.

About

Device Protection+

Securely back up and restore your device's data, including photos, videos, and documents. Access live tech support, manage protection plans, and enhance cybersecurity with advanced VPN technology.

Highlights
  • Secure data backup and restore
  • Live tech support via chat/call
  • Cybersecurity with VPN
  • Protection plan management
  • Self-service troubleshooting
Features
Read full description

Device Protection+ is your personal tech genius that works behind the scenes to help keep your device secure and running smoothly. It provides the tools you need to make the most of your mobile device and smart solutions to help you thrive in a connected world. Core Functionality With Device Protection+ you can securely backup and restore photos, videos, music, documents, and contacts with your allotted amount of storage. Device Protection+ provides a solution for syncing, storing, backing up, and restoring content. In addition to backing up your personal data and content, it lets you access your protection plan benefits and provides live support though call or chat. You can manage your own device with self-service troubleshooting, helpful tips, and built-in protection features. Additional Features * Cybersecurity by Avast — Block malware-infected links and fake websites commonly used in phishing attacks. Protect your identity and personal information from cybercriminals, and stay away from phishing and malicious websites with advanced VPN technology. * Coverage Dashboard — View program features and benefits, check your service fees and deductibles, review your coverage documents and full program details, and file and track a claim. * Live Tech Support — Enjoy firsthand support from tech pros via chat, call, screen share, or camera share. Access fast solutions to tech challenges. Learn how to set up, connect, and sync your smart home devices. * Self-Help Center — Access thousands of device-specific tips, tricks, and step-by-step quick fixes.

Screenshots

T4 screens
Device Protection+4 screens

Verdict

The call

The clearest difference is rating: Device Protection+ at 4.1 against T's 3.1. Device Protection+ also leads on update cadence (monthly vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Device Protection+ holds the better App Store score, 4.1 against 3.1. Both are backed by a comparable volume of ratings — 88 and 60 respectively.

UpkeepUpdate frequency

T ships an update every 3 months, Device Protection+ monthly. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.

Scorecard2 real differences · 8 level
T versus Device Protection+: the parameters behind the verdict, then further details
ParameterTDevice Protection+
PriceFreeFree
Rating3.1 (88 ratings)4.1 (60 ratings) — better
Positive reviews16.4% of reviews—
Number of ratings88 — better60
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS16.615.1 — better
Further details — not scored
Size15 MB115 MB
Age rating4+4+
DeveloperT-MobileAssurant, Incorporated

Customer experience

T

All ratings81 ratings
Positive45.7%
Neutral11.1%
Negative43.2%
Written reviews55 reviews
Positive16.4%
Neutral12.7%
Negative70.9%

Device Protection+

All ratings60 ratings
Positive76.7%
Neutral8.3%
Negative15.0%

Bugs and requests

T

Reported bugs

50 issues
  • App still has LOT of bugs
  • Calls get dropped
  • Line is busy error
  • Hackers fake number calls
  • App hasn't been updated
Show 45 more
  • Doesn't work at all now
  • Cut out during call
  • Tried to recall but didn't work
  • Phone number in use error
  • Call connects then drops
  • CAs typing too many 'xxxx'
  • Transcribes caller's words to email
  • Password is wrong (works elsewhere)
  • Cannot verify identity
  • New version confusing
  • Cannot use microphone on keyboard to dictate
  • Cannot register, couldn't verify details
  • App does not connect to relay
  • Microphone doesn't work for voice to text
  • App doesn't work
  • Doesn't seem to work when trying to answer call
  • Does not list incoming call
  • Opening from notification screen, number not listed
  • Buggy, doesn't cooperate with system accessibility settings
  • Scrolling is buggy
  • Incoming text bounces below window
  • Incoming call window doesn't expand
  • Incoming calls don't always answer
  • System often cuts off users
  • Performance gets worse
  • Takes several minutes for messages to get through
  • Never able to complete important calls
  • Whenever I get a call, accept call does nothing
  • No vibration or sound notification for incoming calls
  • App requires upgrade but upgrade doesn't fix error
  • Unable to type anything to answer call
  • Can't see who called
  • Cannot answer calls
  • Number flashes briefly
  • Cannot forward number
  • Forwarding isn't supposed to work
  • App crashes when opening
  • Keyboard covers text box
  • Login doesn't work
  • Login not valid
  • Username creation fails
  • Nobody can hear me
  • Login/password doesn't work on app
  • Verification review takes too long
  • Favorites screen doesn't work

Requested features

10 requests
  • Ability to report spam callers
  • Send words automatically as I type
  • Add ability to block numbers
  • Option to subscribe to spam call blocking service
  • Make browser and app interfaces more similar
Show 5 more
  • Sound alerts for incoming calls
  • Way to read messages left by caller
  • Voicemail for missed calls
  • Copy and paste phone numbers into dial screen
  • Alphabetized phone book

Device Protection+

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

T

No in-app purchases

None

Device Protection+

No in-app purchases

Questions

Is T free?
T is free to download, with no in-app purchases.
Is Device Protection+ free?
Device Protection+ is free to download, with no in-app purchases.
Which has better reviews, T or Device Protection+?
Device Protection+ is rated higher. T averages 3.1 out of 5 from 88 ratings, while Device Protection+ averages 4.1 from 60 ratings.
Do T or Device Protection+ have ads?
Neither T nor Device Protection+ shows ads.
Which is updated more often, T or Device Protection+?
T ships an update every 3 months, and Device Protection+ monthly. Most recently, T was updated on November 3, 2026 and Device Protection+ on October 30, 2026.

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