TRACcess eKEY vs Jan
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TRACcess eKEY
This app transforms your smartphone into a secure mobile key for accessing TRACcess locks. It allows you to open devices, log job notes, receive access permissions, and view access history. Your company's administrator manages your access rights.
- Secure mobile key functionality
- Open TRACcess devices
- Log job notes
- Receive new access permissions
- View device access history
- Transmit activity records
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The TRACcess® eKEY® App turns your smartphone into a secure, non-transferable mobile key. Install the TRACcess eKEY App on your phone to open TRACcess locks. Your company’s system administrator grants the permissions to access sites. After download, contact your System Administrator for required authorization code. TRACcess eKEY software communicates with TRACcess devices via the Bluetooth® signal on your phone. Use your eKEY app to: - Open a TRACcess device - Enter a job note - Receive new access permissions - Read a locking device to view its access history - Transmit your activity records to the TRACcess Manager system - Assign a Site ID to a TRACcess locking device
Jan
Manage and document work orders directly from your mobile device. This app allows field teams to view details, check in/out, upload photos, complete checklists, and capture signatures. It supports both registered and guest users for flexible work order management.
- View work order details
- Check in/out of work orders
- Upload photos and add notes
- Complete client checklists
- Capture client signatures
- Filter work orders
- Access training materials
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Manage assigned work orders directly from your mobile device with Jan-IT by The Facilities Group. Built for the field, Jan-IT helps ensure work is documented, validated, and completed accurately, supporting teams in meeting client requirements and staying productive in the field. Key Features • View work order details • Check in and check out of work orders directly in the app • Upload photos and add notes during work • Complete required client checklists • Capture client signatures when required Registered User Features (Registered users must be invited first; please reach out to your TFG rep if necessary) • View assigned work for today, tomorrow, this week, or future dates • Can check into and validate work order via phone. • Filter work orders by client name, category, or order type • Access training materials • Manage all assigned work in one centralized mobile experience Guest User Access Guest users can access work orders without a full account. A valid PO Number and Vendor ID are required to access assigned work. Guest users can view and complete the same work orders as registered users, providing flexibility for contractors and vendors. Multi-Language Support • English • Spanish • Portuguese • Ukrainian • Russian
Screenshots
Verdict
The clearest difference is rating: Jan at 2.8 against TRACcess eKEY's 2.0. Jan also leads on update cadence (every 3 weeks vs every 9 months). TRACcess eKEY's advantage is review sentiment (20% vs 0%) and iOS requirement (11 vs 15.1). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Jan holds the better App Store score, 2.8 against 2.0. Both are backed by a comparable volume of ratings — 24 and 35 respectively. Written reviews complicate that: 20% of TRACcess eKEY's written reviews are positive against 0% of Jan's, so the app with the better star average is not the one people write more warmly about.
TRACcess eKEY ships an update every 9 months, Jan every 3 weeks. The most recent releases landed on August 15, 2026 and September 19, 2026 respectively.
| Parameter | TRACcess eKEY | Jan |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (24 ratings) | 2.8 (35 ratings) — better |
| Positive reviews | 20.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 24 | 35 — better |
| Update frequency | Every 9 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 11 — better | 15.1 |
| Further details — not scored | ||
| Size | 16 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | Supra | The Facilities Group |
Customer experience
TRACcess eKEY
Jan
In-app purchases
TRACcess eKEY
No in-app purchases
Jan
No in-app purchases









