MaX UC vs Show The Way

IMPORTANT: Full telephony functionality is only available as directed by your telephone service provider. With MaX UC, you can take control of your home or office telephony services on any device, wherever you are. For the past year we have focused on making our MaX UC apps more accessible. Important enhancements like supporting landscape mode, large font size and full screen reader support means that MaX UC meets the WCAG 2.1 AA accessibility guidelines. This is an important milestone that helps us to support all our users, no matter their access needs. Key features: - High quality audio optimized for both Wi-Fi, and 3G/4G connections. - Chat on any device to others in your business, with messages synced across your devices so you can pick up the conversation any time. - Powerful voicemail control with alerts, transcriptions of your received messages, and visual voicemail management. - Realtime presence from your business contacts to help you get in touch at the right time, and custom presence to help others reach you. NOTE: Your service provider may not offer all features listed or may require you to pay additional subscription charges to access certain features. Contact your service provider for information. MaX UC also requires data or Wi-Fi access. Use of these services may incur additional charges.

Show the Way allows street outreach workers, first responders, and others (“Navigators”) to quickly capture information about the exact location of an interaction, identify the person they are engaging with, conduct a “light touch” assessment, and track whatever services or resources were provided. This tech offers the following benefits over the traditional pen and paper based approach: • Real-time data capture • Location tracking with exact GPS coordinates • Option to look up clients with the built-in barcode scanner or by name and date of birth • Ability to review details on past interactions by any member of the navigation team • Customizable surveys support vulnerability assessments, determining unmet needs, and more • Digital tracking of client consent to share information and to participate in coordinated entry • Ability to capture pictures of key documents • Navigators can log observations about people that cannot be engaged • Encampments can be mapped and details on the encampment can be captured • Follow ups and alerts inform the navigator of any actions that need to be taken • Data can be integrated with information captured in HMIS to produce a more complete picture of an individual or family’s homeless history • The Regional Command Center which receives the data collected from the Show the Way app contains dashboards, maps, reports, and data management tools geared towards providing a more collaborative response to street homelessness within a community. People living on the street tend to be more vulnerable and more expensive to a community in terms of interactions with police, hospitalizations, and emergency room visits. Without better data collection however, those who prefer the streets to shelter tend to be ranked lower than their peers by the tools used to prioritize people for housing. The improved data collection supported by Show the Way provides crucial documentation of each person’s history of homelessness while providing navigators with the tools to better meet their needs.