Zendesk Chat vs HappyFox Chat 2.0

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - Manage, monitor, and reply to visitor conversations from anywhere - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor - See who's online on your website in real-time and engage with new leads on your website - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Encourage better agent collaboration on the go with agent-to-agent chats - Improve agent response time and reduce typing time with the shortcuts feature - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/

Meet HappyFox Chat 2.0 - HappyFox Chat in a brand new avatar! HappyFox Chat lets you take Live Chat requests from your website anywhere, anytime. If you are already using the web app or our desktop app, you’ll find this mobile app, a great companion to ensure you don’t miss any chats. With HappyFox Chat 2.0, you can do a lot more of what you did on the web, now on the go. All-New Design: A completely refreshed design, makes for a best-in-class user experience, in live chat support, ever. Improved Login. Log in using your username, password, and secure access using the Touch-ID/Face-ID integration. Handle Chats, better. Add attachments, tag your chats, use canned responses, or transfer them to another agent. All from within the chat details screen. Multiple Chats. Access and switch between multiple chats, with a single tap, using chat heads, right at the top of your chat screen. Monitor Chats. Be ever ready to jump in and help a new support agent, using the monitor chat feature. Barge-in coming soon! Chat History. Get context on any chat, by accessing completed, missed, and offline chats, and reading through the conversation history. Queued Chats. View chats waiting, and plan for agent availability based on Queued Chats. One left-swipe-away! Settings Screen. Set your availability, change your display avatar, or reach out to us, from a completely revamped settings page. Agents Online. Quickly view a list of agents available online, and transfer chats within or across departments. With these and more, HappyFox Chat 2.0 is set to be the best Live Chat Support App, you could be on!