Comparison

Zendesk Chat vs Athear Supervisor App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Chat

This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.

Highlights
  • Manage conversations on the go
  • Monitor website visitors in real-time
  • View visitor website activity
  • Push notifications for new messages
  • Agent-to-agent chat collaboration
  • Pre-written response shortcuts
Features
Read full description

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - Manage, monitor, and reply to visitor conversations from anywhere - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor - See who's online on your website in real-time and engage with new leads on your website - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Encourage better agent collaboration on the go with agent-to-agent chats - Improve agent response time and reduce typing time with the shortcuts feature - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/

About

Athear Supervisor App

Features
Read full description

Athear Supervisor is a powerful field supervision and site monitoring application designed for real-time task tracking, workforce coordination, and performance management. Built specifically for supervisors managing operations across construction, facility management, and engineering projects, this app streamlines reporting, task assignments, and communication between on-ground teams and management.

Screenshots

Zendesk Chat4 screens
Athear Supervisor App4 screens

Verdict

The call

The clearest difference is update cadence: Athear Supervisor App at every 11 days against Zendesk Chat's every 6 weeks. Athear Supervisor App also leads on iOS requirement (12.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Zendesk Chat ships an update every 6 weeks, Athear Supervisor App every 11 days. The most recent releases landed on September 25, 2026 and September 14, 2026 respectively.

Scorecard2 real differences · 8 level
Zendesk Chat versus Athear Supervisor App: the parameters behind the verdict, then further details
ParameterZendesk ChatAthear Supervisor App
PriceFreeFree
Rating4.5 (758 ratings) — better—
Positive reviews68.9% of reviews—
Number of ratings758 — better—
Update frequencyEvery 6 weeksEvery 11 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.012.0 — better
Further details — not scored
Size48 MB35 MB
Age rating4+4+
DeveloperZendeskGreen Integrated Information Technology LLC

Bugs and requests

Zendesk Chat

Reported bugs

5 issues
  • App freezes and crashes
  • Login button not working
  • Inability to see full chat messages
  • Disconnections and lost chats
  • Incorrect online/offline status display

Requested features

5 requests
  • Dark mode option
  • Ability to stay logged in and receive notifications in the background
  • Improved chat history and visitor tracking
  • iPad app support
  • Customization options for alerts and notifications

Athear Supervisor App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Zendesk Chat

No in-app purchases

None

Athear Supervisor App

No in-app purchases

Questions

Is Zendesk Chat free?
Zendesk Chat is free to download, with no in-app purchases.
Is Athear Supervisor App free?
Athear Supervisor App is free to download, with no in-app purchases.
Do Zendesk Chat or Athear Supervisor App have ads?
Neither Zendesk Chat nor Athear Supervisor App shows ads.
Which is updated more often, Zendesk Chat or Athear Supervisor App?
Zendesk Chat ships an update every 6 weeks, and Athear Supervisor App every 11 days. Most recently, Zendesk Chat was updated on September 25, 2026 and Athear Supervisor App on September 14, 2026.

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