Comparison

Zendesk Chat vs DropCheck

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Chat

This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.

Highlights
  • Manage conversations on the go
  • Monitor website visitors in real-time
  • View visitor website activity
  • Push notifications for new messages
  • Agent-to-agent chat collaboration
  • Pre-written response shortcuts
Features
Read full description

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - Manage, monitor, and reply to visitor conversations from anywhere - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor - See who's online on your website in real-time and engage with new leads on your website - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Encourage better agent collaboration on the go with agent-to-agent chats - Improve agent response time and reduce typing time with the shortcuts feature - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/

About

DropCheck

Features
Read full description

Is your product a winner? Let AI tell you. DropCheck AI is your personal product analyst – built for dropshippers, marketers and e-commerce warriors who want to stop guessing and start scaling. Just upload a photo of any product – and get an instant, in-depth AI-powered analysis including: • Winning score (0–100%) • Target audience breakdown • Suggested marketing angles • Organic vs paid traffic recommendations • Pricing strategy & perceived value • Product rarity, wow-factor, and viral potential Whether you're testing products for your Shopify store or browsing TikTok for inspiration, DropCheck AI gives you the edge to choose smarter and faster. No more "gut feeling" – just data-driven insights in seconds. Use it to: • Validate product ideas • Avoid oversaturated items • Save ad budget • Discover new angles Start with a 3 free analysis then 5.99$/week. Cancel anytime. Subscription renews weekly. Stop gambling. Start analyzing. https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

Zendesk Chat4 screens
DropCheck4 screens

Verdict

The call

The clearest difference is in-app purchases: Zendesk Chat at none against DropCheck's 1. On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. DropCheck sells 1 in-app purchase, starting at $5.99 per 7 days. Zendesk Chat asks for nothing beyond the download.

Scorecard1 real difference · 9 level
Zendesk Chat versus DropCheck: the parameters behind the verdict, then further details
ParameterZendesk ChatDropCheck
PriceFreeFree
Rating4.5 (758 ratings) — better—
Positive reviews68.9% of reviews—
Number of ratings758 — better—
Update frequencyEvery 6 weeks—
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree—
DevicesiPhone, iPad — betteriPhone
Requires iOS17.0 — better17.6
Further details — not scored
Size48 MB10 MB
Age rating4+4+
DeveloperZendeskMIR BRUSC BATAK

Bugs and requests

Zendesk Chat

Reported bugs

5 issues
  • App freezes and crashes
  • Login button not working
  • Inability to see full chat messages
  • Disconnections and lost chats
  • Incorrect online/offline status display

Requested features

5 requests
  • Dark mode option
  • Ability to stay logged in and receive notifications in the background
  • Improved chat history and visitor tracking
  • iPad app support
  • Customization options for alerts and notifications

DropCheck

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Zendesk Chat

No in-app purchases

1 purchases

DropCheck

Subscriptions1
  • Weekly subscription$5.997 Days

Questions

Is Zendesk Chat free?
Zendesk Chat is free to download, with no in-app purchases.
Is DropCheck free?
DropCheck is free to download, with in-app purchases available.
Do Zendesk Chat or DropCheck have ads?
Neither Zendesk Chat nor DropCheck shows ads.

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