Comparison

Zendesk Chat vs Mobi _Intelio

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Chat

This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.

Highlights
  • Manage conversations on the go
  • Monitor website visitors in real-time
  • View visitor website activity
  • Push notifications for new messages
  • Agent-to-agent chat collaboration
  • Pre-written response shortcuts
Features
Read full description

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - Manage, monitor, and reply to visitor conversations from anywhere - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor - See who's online on your website in real-time and engage with new leads on your website - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Encourage better agent collaboration on the go with agent-to-agent chats - Improve agent response time and reduce typing time with the shortcuts feature - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/

About

Mobi _Intelio

Features
Read full description

AI-powered tele-calling platform. It automates customer outreach, feedback collection, and reminders through intelligent auto-calls, ensuring consistency 24/7 and 365 days uninterrupted. It has an integrated Fire safety inspection equipment system, which gives a fieldwork management app. It gives businesses real-time visibility into their field staff — from attendance and task completion to performance analytics — all from a single mobile dashboard on the App Store. They can create a 360° business automation ecosystem — one that improves customer engagement on the outside and ensures workforce efficiency on the inside. Features:- 1. Call Center Set up where the enterprise can set up working time, vacancies, and service charges of the organization, which can be answered by AI 2. Select and onboard freelancers and new employees, registration, and Approval Site 3. Work Management with Geo-tagging and location tracking 4. AI-based Reports and Analytics Chat Functionality with location and file sharing features 5. QR-based Asset Management /Integrable RFID Systems

Screenshots

Zendesk Chat4 screens
Mobi _Intelio4 screens

Verdict

The call

The clearest difference is update cadence: Mobi _Intelio at every 4 days against Zendesk Chat's every 6 weeks. Mobi _Intelio also leads on iOS requirement (15.5 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Zendesk Chat ships an update every 6 weeks, Mobi _Intelio every 4 days. The most recent releases landed on October 22, 2026 and October 28, 2026 respectively.

Scorecard2 real differences · 8 level
Zendesk Chat versus Mobi _Intelio: the parameters behind the verdict, then further details
ParameterZendesk ChatMobi _Intelio
PriceFreeFree
Rating4.5 (756 ratings) — better—
Positive reviews68.9% of reviews—
Number of ratings756 — better—
Update frequencyEvery 6 weeksEvery 4 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.5 — better
Further details — not scored
Size48 MB52 MB
Age rating4+4+
DeveloperZendeskAmartya Modi

Bugs and requests

Zendesk Chat

Reported bugs

5 issues
  • App freezes and crashes
  • Login button not working
  • Inability to see full chat messages
  • Disconnections and lost chats
  • Incorrect online/offline status display

Requested features

5 requests
  • Dark mode option
  • Ability to stay logged in and receive notifications in the background
  • Improved chat history and visitor tracking
  • iPad app support
  • Customization options for alerts and notifications

Mobi _Intelio

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Zendesk Chat

No in-app purchases

None

Mobi _Intelio

No in-app purchases

Questions

Is Zendesk Chat free?
Zendesk Chat is free to download, with no in-app purchases.
Is Mobi _Intelio free?
Mobi _Intelio is free to download, with no in-app purchases.
Do Zendesk Chat or Mobi _Intelio have ads?
Neither Zendesk Chat nor Mobi _Intelio shows ads.
Which is updated more often, Zendesk Chat or Mobi _Intelio?
Zendesk Chat ships an update every 6 weeks, and Mobi _Intelio every 4 days. Most recently, Zendesk Chat was updated on October 22, 2026 and Mobi _Intelio on October 28, 2026.

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