Zendesk Chat vs Mobi _Intelio
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zendesk Chat
This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.
- Manage conversations on the go
- Monitor website visitors in real-time
- View visitor website activity
- Push notifications for new messages
- Agent-to-agent chat collaboration
- Pre-written response shortcuts
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Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - Manage, monitor, and reply to visitor conversations from anywhere - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor - See who's online on your website in real-time and engage with new leads on your website - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Encourage better agent collaboration on the go with agent-to-agent chats - Improve agent response time and reduce typing time with the shortcuts feature - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/
Mobi _Intelio
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AI-powered tele-calling platform. It automates customer outreach, feedback collection, and reminders through intelligent auto-calls, ensuring consistency 24/7 and 365 days uninterrupted. It has an integrated Fire safety inspection equipment system, which gives a fieldwork management app. It gives businesses real-time visibility into their field staff — from attendance and task completion to performance analytics — all from a single mobile dashboard on the App Store. They can create a 360° business automation ecosystem — one that improves customer engagement on the outside and ensures workforce efficiency on the inside. Features:- 1. Call Center Set up where the enterprise can set up working time, vacancies, and service charges of the organization, which can be answered by AI 2. Select and onboard freelancers and new employees, registration, and Approval Site 3. Work Management with Geo-tagging and location tracking 4. AI-based Reports and Analytics Chat Functionality with location and file sharing features 5. QR-based Asset Management /Integrable RFID Systems
Screenshots
Verdict
The clearest difference is update cadence: Mobi _Intelio at every 4 days against Zendesk Chat's every 6 weeks. Mobi _Intelio also leads on iOS requirement (15.5 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zendesk Chat ships an update every 6 weeks, Mobi _Intelio every 4 days. The most recent releases landed on October 22, 2026 and October 28, 2026 respectively.
| Parameter | Zendesk Chat | Mobi _Intelio |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (756 ratings) — better | — |
| Positive reviews | 68.9% of reviews | — |
| Number of ratings | 756 — better | — |
| Update frequency | Every 6 weeks | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.5 — better |
| Further details — not scored | ||
| Size | 48 MB | 52 MB |
| Age rating | 4+ | 4+ |
| Developer | Zendesk | Amartya Modi |
Bugs and requests
Zendesk Chat
Reported bugs
5 issues- App freezes and crashes
- Login button not working
- Inability to see full chat messages
- Disconnections and lost chats
- Incorrect online/offline status display
Requested features
5 requests- Dark mode option
- Ability to stay logged in and receive notifications in the background
- Improved chat history and visitor tracking
- iPad app support
- Customization options for alerts and notifications
Mobi _Intelio
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Zendesk Chat
No in-app purchases
Mobi _Intelio
No in-app purchases







