Zendesk Chat vs GT Bridge
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zendesk Chat
This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.
- Manage conversations on the go
- Monitor website visitors in real-time
- View visitor website activity
- Push notifications for new messages
- Agent-to-agent chat collaboration
- Pre-written response shortcuts
Read full descriptionHide full description
Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - Manage, monitor, and reply to visitor conversations from anywhere - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor - See who's online on your website in real-time and engage with new leads on your website - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Encourage better agent collaboration on the go with agent-to-agent chats - Improve agent response time and reduce typing time with the shortcuts feature - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/
GT Bridge
Read full descriptionHide full description
Since 2004, GT Bridge has served as a master import and distribution partner, committed to strategically marketing and maximizing product supply across the United States. We are the trusted bridge for global suppliers, and this app is the essential tool for you, our business client, to efficiently access our curated product lines. The GT Bridge B2B app simplifies the wholesale ordering process, offering a best-in-class experience for inventory management, ordering, and account tracking. Key Features for Your Business: • Seamless B2B Ordering: Browse our entire catalog of high-quality, imported product lines, check real-time stock availability, and place large-volume orders quickly and accurately. • Real-Time Inventory Access: Always know what's in stock. Access up-to-the-minute product availability to plan your purchases and manage your own inventory with confidence. • Order History & Tracking: Easily view and reorder from your complete purchase history. Track the status and delivery of your current orders from our warehouse to your door. • Account Management: Manage your company profile, payment methods, and shipping addresses securely within the app. Access invoices and statements at your convenience. • Supplier Partnership Focus: Benefit from our strategic commitment to maximizing market supply. Our inventory is managed with a best-in-class strategy, ensuring reliable and consistent access to the products you need.
Screenshots
Verdict
The clearest difference is iOS requirement: GT Bridge at 14.0 against Zendesk Chat's 17.0. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | Zendesk Chat | GT Bridge |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (756 ratings) — better | — |
| Positive reviews | 68.9% of reviews | — |
| Number of ratings | 756 — better | — |
| Update frequency | Every 6 weeks | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 48 MB | 26 MB |
| Age rating | 4+ | 17+ |
| Developer | Zendesk | inSitu Mobile Software |
Bugs and requests
Zendesk Chat
Reported bugs
5 issues- App freezes and crashes
- Login button not working
- Inability to see full chat messages
- Disconnections and lost chats
- Incorrect online/offline status display
Requested features
5 requests- Dark mode option
- Ability to stay logged in and receive notifications in the background
- Improved chat history and visitor tracking
- iPad app support
- Customization options for alerts and notifications
GT Bridge
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Zendesk Chat
No in-app purchases
GT Bridge
No in-app purchases









