Comparison

Zendesk Chat vs GT Bridge

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Chat

This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.

Highlights
  • Manage conversations on the go
  • Monitor website visitors in real-time
  • View visitor website activity
  • Push notifications for new messages
  • Agent-to-agent chat collaboration
  • Pre-written response shortcuts
Features
Read full description

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - Manage, monitor, and reply to visitor conversations from anywhere - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor - See who's online on your website in real-time and engage with new leads on your website - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Encourage better agent collaboration on the go with agent-to-agent chats - Improve agent response time and reduce typing time with the shortcuts feature - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/

About

GT Bridge

Features
Read full description

Since 2004, GT Bridge has served as a master import and distribution partner, committed to strategically marketing and maximizing product supply across the United States. We are the trusted bridge for global suppliers, and this app is the essential tool for you, our business client, to efficiently access our curated product lines. The GT Bridge B2B app simplifies the wholesale ordering process, offering a best-in-class experience for inventory management, ordering, and account tracking. Key Features for Your Business: • Seamless B2B Ordering: Browse our entire catalog of high-quality, imported product lines, check real-time stock availability, and place large-volume orders quickly and accurately. • Real-Time Inventory Access: Always know what's in stock. Access up-to-the-minute product availability to plan your purchases and manage your own inventory with confidence. • Order History & Tracking: Easily view and reorder from your complete purchase history. Track the status and delivery of your current orders from our warehouse to your door. • Account Management: Manage your company profile, payment methods, and shipping addresses securely within the app. Access invoices and statements at your convenience. • Supplier Partnership Focus: Benefit from our strategic commitment to maximizing market supply. Our inventory is managed with a best-in-class strategy, ensuring reliable and consistent access to the products you need.

Screenshots

Zendesk Chat4 screens
GT Bridge4 screens

Verdict

The call

The clearest difference is iOS requirement: GT Bridge at 14.0 against Zendesk Chat's 17.0. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
Zendesk Chat versus GT Bridge: the parameters behind the verdict, then further details
ParameterZendesk ChatGT Bridge
PriceFreeFree
Rating4.5 (756 ratings) — better—
Positive reviews68.9% of reviews—
Number of ratings756 — better—
Update frequencyEvery 6 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.014.0 — better
Further details — not scored
Size48 MB26 MB
Age rating4+17+
DeveloperZendeskinSitu Mobile Software

Bugs and requests

Zendesk Chat

Reported bugs

5 issues
  • App freezes and crashes
  • Login button not working
  • Inability to see full chat messages
  • Disconnections and lost chats
  • Incorrect online/offline status display

Requested features

5 requests
  • Dark mode option
  • Ability to stay logged in and receive notifications in the background
  • Improved chat history and visitor tracking
  • iPad app support
  • Customization options for alerts and notifications

GT Bridge

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Zendesk Chat

No in-app purchases

None

GT Bridge

No in-app purchases

Questions

Is Zendesk Chat free?
Zendesk Chat is free to download, with no in-app purchases.
Is GT Bridge free?
GT Bridge is free to download, with no in-app purchases.
Do Zendesk Chat or GT Bridge have ads?
Neither Zendesk Chat nor GT Bridge shows ads.

Other comparisons