Universal vs MI MAPFRE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Universal
Access your insurance products, coverage, and services. Manage health benefits, make payments, view your network, and access digital insurance cards. Also, handle auto insurance claims and roadside assistance, plus manage investment funds.
- View insurance products and coverage
- Manage health benefits and pharmacy coverage
- Make online payments
- Access digital insurance cards
- Submit and track claims
- Request roadside assistance
- Manage investment funds
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Si eres asegurado principal en la App Universal obtienes información de tus productos, coberturas y servicios. Asegúrate de tener activo tu usuario de Universal en Línea para que puedas utilizar todas las funciones y ahorres tiempo. Soluciones seguros de salud: Cobertura de Medicamentos: Consulta de cobertura, monto disponible y precio estimado en farmacia. Pagos: Realiza pagos en línea de tus productos en pesos con tus tarjetas Visa, Mastercard y American Express. Solicita tus recibos y estados de cuenta. Mi red de salud: Consulta la red de salud de tu plan. Mis carnets: Ten disponible tu carnet y el de tus dependientes de manera digital en cualquiera de tus productos de Universal. Mi reembolso: Ahorra tiempo solicitando y revisando el estatus de tu reembolso. Salud Universal: Consejos de salud y nutrición Combo Seguro (auto) Reclamaciones: Ahorra tiempo solicitando y revisando el estatus de tu reclamación. Asistencia: Solicita servicio de grúa, cambio de gomas, carga de baterías, entre otros más. Combo AFI Fondos de Inversión: Gestiona tus fondos, realiza aportes, solicita rescates y consulta tu estado de cuentas cuando quieras.
MI MAPFRE
Manage all your insurance policies, including auto, life, home, and travel, through a digital self-service platform. Access policy information, report claims, make payments, and request roadside assistance from any device, anytime.
- Policy consultation
- Auto claim reporting
- Claim status tracking
- Policy payments
- Roadside assistance requests
- Product quotes
- Document downloads
- Data updates
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En MAPFRE BHD Seguros queremos dediques tu tiempo a lo que más te importa, por lo que ponemos a disposición de nuestros clientes MI MAPFRE, una innovadora plataforma digital de autoservicio, con funcionalidades que les permite acceder a toda la información de su póliza de seguros de auto, vida, hogar y viajes, sin necesidad de desplazamientos ni turnos, sin importar la hora ni lugar donde se encuentren, de forma rápida y sencilla, desde un dispositivo móvil, computador o tableta. A través de MI MAPFRE nuestros clientes pueden realizar los siguientes trámites: Consulta de pólizas Reporte de siniestros de auto Estatus de reclamaciones de auto Pago de pólizas Solicitud de asistencia vial Cotización de productos Descargar documentos Actualización de datos Descarga ahora MI MAPFRE de MAPFRE BHD y comienza a disfrutar de todas sus bondades y ventajas. Derechos Reservados ©[MAPFRE BHD SEGUROS]
Screenshots
Verdict
The clearest difference is ratings volume: Universal at 1.1K against MI MAPFRE's 4. Universal also leads on rating (4.7 vs 4.5). MI MAPFRE's advantage is review sentiment (75% vs 58%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Universal holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Universal has 1.1K ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 58% of Universal's written reviews are positive against 75% of MI MAPFRE's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 21, 2026 and September 9, 2026 respectively.
| Parameter | Universal | MI MAPFRE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.1K ratings) — better | 4.5 (4 ratings) |
| Positive reviews | 58.3% of reviews | 75.0% of reviews — better |
| Number of ratings | 1.1K — better | 4 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 179 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Grupo Universal | MAPFRE BHD Seguros |
Customer experience
Universal
MI MAPFRE
Bugs and requests
Universal
Reported bugs
4 issues- Crashes when accessing notifications
- Incorrect plan information displayed
- Unable to register with passport number
- Unable to view caenets
Requested features
4 requests- Add email to report errors
- Improve provider selection when names are long
- Add ability to record personal medical information
- Integrate provider coverage and plan details
MI MAPFRE
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Universal
No in-app purchases
MI MAPFRE
No in-app purchases
