CPLSE Connect vs HFX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CPLSE Connect
Access essential lab reports and critical value alerts 24/7. This app provides secure mobile access to patient results, leveraging clinical information management capabilities for CLIA and Joint Commission compliance.
- 24/7 lab report access
- Critical value alerts
- Closed loop logging and reporting
- CLIA and Joint Commission compliance
- Secure mobile data transfer
- Patient results access
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Now get 24/7 access to essential CPLSE lab reports and critical value alerts with the CPLSE Connect application. Using a closed loop critical value logging-and-reporting system for CLIA and Joint Commission compliance, CPLSE Connect provides mobile lab results access to the iPhone. CPLSE Connect leverages the extensive clinical information management capabilities of the Atlas infrastructure. It facilitates secure transfer of clinical data to the iPhone via the Atlas architecture. With CPLSE Connect you have the convenience and security in knowing that wherever you are, the CPLSE Connect application will enable access to accurate patient results — anytime, anywhere. Download the app today and join the CPLSE Connect movement.
HFX
Manage chronic pain with personalized relief. This app pairs with a spinal cord stimulator to learn your pain patterns and deliver tailored therapy. It offers features like progress tracking, favorite program saving, and proactive patient support.
- Personalized pain relief recommendations
- Proactive patient support
- Save favorite therapy programs
- Track pain relief progress
- Earn achievement badges
- Check device battery level
- Enable MRI Mode
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There's now a better way to manage your chronic pain. The HFX App pairs with the Nevro HFX iQ spinal cord stimulator to learn from your unique pain and deliver personalized pain relief from your smartphone. Join over 100,000 people who have been treated with HFX therapy. The HFX App is easy to use: 1. You complete simple check-ins 2. HFX iQ learns from your unique pain experience 3. Get your personalized recommendation With the HFX App you can: Get continuous pain relief. HFX iQ will learn from your inputs, preferences, and unique pain experience to deliver personalized pain relief. Receive proactive patient support within 24 hours. The HFX App will send alerts to your Nevro Care Team so they can proactively reach out to provide support when you need it. Save your favorite programs. Bookmark your favorite programs that you like to use or want to easily return to. You can personalize your favorites by giving it a name like “walking” and selecting a color. Track your progress. Better understand your pain level trends, review your relief over time, and how your pain responded to past programs. Earn badges. Collect badges as you complete goals, achieve more pain relief, or reach a milestone. Check your battery level. Your battery level is conveniently displayed on your Home screen. When your battery is low or empty, you will get a notification to recharge. Safely get an MRI scan.* Easily turn on MRI Mode so you can safely get a full-body MRI scan. *Within conditional parameters. Refer to https://www.nevro.com/English/us/patients/patient-manuals/default.aspx for detailed information on MRI safety and conditions. ________________________________________ The HFX App will work on select Apple devices: iPhone 8 and above running iOS 15 or later. To view the list of compatible devices, go to https://www.NevroHFX.com/resources/hfx-app/ The HFX App is approved for use with the Nevro HFX iQ Spinal Cord Stimulator within the U.S., English Only. The HFX App controls an implanted medical device only available if prescribed by a physician. You should consult your physician before using the Nevro HFX iQ Spinal Cord Stimulator (including the HFX App) or making medical decisions. The HFX App can change your HFX iQ therapy settings; use only as directed by your Nevro Care Team or physician. Nevro Corp. 1800 Bridge Parkway Redwood City, CA 94065 U.S.A. Provider and Patient MRI Questions p: +1-888-895-8105 HFX, the HFX logo, HFX iQ, the HFX iQ logo, NEVRO, and the NEVRO logo are trademarks or registered trademarks of Nevro Corp. iPhone is a registered trademark of Apple, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and Nevro’s use is under license.
Screenshots
Verdict
The clearest difference is rating: HFX at 3.5 against CPLSE Connect's 1.0. HFX also leads on update cadence (every 3 months vs every 15 months) and ratings volume (71 vs 2). CPLSE Connect's advantage is iOS requirement (9.3 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HFX holds the better App Store score, 3.5 against 1.0. That said, the two scores are not equally well evidenced: HFX has 71 ratings behind it against 2, so its average is the more settled of the two.
CPLSE Connect ships an update every 15 months, HFX every 3 months. The most recent releases landed on September 24, 2026 and October 14, 2026 respectively.
| Parameter | CPLSE Connect | HFX |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (2 ratings) | 3.5 (71 ratings) — better |
| Positive reviews | — | 12.1% of reviews |
| Number of ratings | 2 | 71 — better |
| Update frequency | Every 15 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 9.3 — better | 15.0 |
| Further details — not scored | ||
| Size | 5 MB | 59 MB |
| Age rating | 17+ | 17+ |
| Developer | Sonic Healthcare USA, Inc. | Nevro Corp. |
Customer experience
CPLSE Connect
HFX
Bugs and requests
CPLSE Connect
Not enough reviews yet to summarise bugs or requests.
HFX
Reported bugs
22 issues- Connection issues
- Stopped connecting
- Bluetooth connection problems
- White screen
- App not loading
Show 17 moreShow fewer
- App freezing
- Assessment alert not working
- App crashes
- Takes multiple attempts to connect
- Dropping off network
- App not working
- Syncing issues
- Upload error
- Low battery notifications not working
- Battery drain on iOS
- Difficulties staying connected
- Won't connect
- Doesn't sync with Bluetooth
- Can't find device
- Not phone compatible
- Charger shuts down quickly
- Stimulation changes without user input
Requested features
14 requests- Dark mode option
- Add an option to write notes
- Improve battery percentage display
- Improve pain rating system
- Add percentage to battery meter
Show 9 moreShow fewer
- Fix push notifications for low battery
- Option to write notes and communicate in own words
- Improve IQ mode functionality
- More attention to reliability
- Better system for daily questions
- Improve assessment questions
- Add ability to communicate with team advocates
- Improve connection stability
- Notification for app updates
In-app purchases
CPLSE Connect
No in-app purchases
HFX
No in-app purchases









