SwitchboardFREE vs 2nd Line
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SwitchboardFREE
This app provides a virtual receptionist service, offering a free 084 number to route calls to multiple UK landlines or mobiles. Features include call queuing, missed call alerts via email/SMS, and an easy answer phone function.
- Free 084 number
- Call forwarding to multiple locations
- Call queuing
- Missed call alerts (email/SMS)
- Voicemail to email
- Follow Me feature with location-based routing
- Line identification (whisper)
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***** Top 20 FREE Business App!!!! ***** Never miss a call again with the app for the UK best selling Virtual Receptionist SwitchboardFREE. Utilising an innovative and user friendly interface which allows full control over standard and now also advanced features. Now featuring our innovative new 'Follow Me' feature. Simply add a location of interest (e.g, office, home), and provide a number you'd like us to redirect to when you arrive. Your iPhone will update us when you enter or exit the location and we will redirect your calls to the number you specified or to your mobile if you are on the road. All of this is done automatically! Get a FREE 084 number to route to any UK landline. Never miss a call again. Front your web pages, business card and adverts with a free 084 phone number connected to a powerful call manager which re-directs your calls to up to 5 separate locations. All UK landline re-directs are free with redirects to mobile phones at just 12p per minute plus VAT, paid for via pre-payment if required. With over 24,000 UK business and homeworkers already enjoying this powerful and free application, why not empower your business or organisation today! Call queuing for your business ---------- If you have limited lines into your office, we will queue the callers and put them through to you as soon as a line becomes free. Your customer will never hear the engaged tone again! No maintenance and no licensing fees ---------- We maintain the service at no cost to you. We also cover the performing rights expense, another cost saving. Missed call alert - Email and SMS ---------- Once a customer calls your number, we record the inbound CLI (The caller's phone number) when available; Should a customer hang up when they are on hold we will send their phone number to your email address in seconds so you can call them back. Easy answer phone ---------- If the caller has been on hold for more than two minutes, or your number calls out of hours, we give them the option to leave a voicemail. Once they have completed the message, we email it to you in seconds. This feature is so much better than an old-fashioned answer phone. Instantly re-routes your calls ---------- If you move offices permanently, or just for a day or a week or even an hour, you can re-route all your calls to the new office. This can be done via a simple web page instantly! In a disaster recovery situation you can re-route to an alternate location in seconds and continue to conduct business. Line Identification Option (whisper) ---------- Each number you obtain can be configured for a different purpose e.g. sales, admin, support etc. When you answer the call you will hear a short message which will identify the call. This allows you to personalise the way in which you greet each caller. Whether you operate more than one company from a single office or have home workers who need to identify between personal and business calls, this function will become invaluable to you! No cost to your business ---------- There is no set up fee or rental fee for this product. There is no increase in your phone charges or your phone bill. It is 100% free for businesses, sole traders or home workers based in the UK that have less than 50 employees. Choose your own "On Hold" music ---------- While your callers are waiting to be connected they are played "On Hold" music. You can choose what genre of music your customers get to hear from over 15 different choices currently available. Set open and close times ---------- When callers phone outside your normal opening hours, the call is recorded and sent via a missed call alert to your email, ensuring you never miss an opportunity. Customize your introduction and out of hours message ---------- The system allows you to quickly record a customer introduction or an out of hours message that reflects your opening times and or emergency contact number.
2nd Line
Get a second phone number for calls and texts without needing a new SIM or device. This app provides real US, Canada, and Finland numbers for privacy, business, or personal use. Enjoy features like voicemail, call recording, and international calling.
- Second phone number
- US, Canada, Finland numbers
- Call and text
- Voicemail service
- Call recording
- Anonymous calling
- Auto-replies
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2nd Line offers you a second phone number without the need to swap SIM cards or carry another phone. The numbers provided by this app are real US, Canada, and Finland phone numbers. With this new number, you can call and text just like with your primary number, and you can receive calls and messages without keeping the app open. The Best 2nd Phone Number App on the Store: - Looking for a new phone line for calling & texting to any number in US, Canada, or globally? - Need to protect your privacy and are looking for your own second phone number? - Want a second or local phone number for dating & side projects? - Want to call & text to your international friends & relatives at a very low and affordable cost? --> Yes, 2nd Line provides a reliable all-in-one solution for new phone lines, privacy protection, second numbers for various purposes, and affordable international calling and texting. Why choose 2nd Line? - Trusted by millions of users, 2nd Line is the market-leading provider of private virtual phone numbers in the US, Canada, and Finland. - Separate Number for Business or Work: Use a 2nd Line number for work to keep your personal and professional life separate. Avoid interruptions during your personal time or vacations. - International Number for Overseas Business: Enjoy cheaper international calls with clear voice quality. Others can easily contact you with a real number. 2nd Line is designed for freelancers, businesspeople, entrepreneurs, and anyone in need of a second phone number. Use 2nd Line instead of your real number for dating, work, online shopping, or selling items. What other awesome features does the 2nd Line app offer? - Enjoy voicemail service. - Record calls without limits. - Block contacts or numbers and enable anonymous calling. - Set up auto-replies for calls and texts. - Multiple Phone Numbers: Choose as many custom phone numbers as you want to protect your privacy. - Call & text any foreign number at the best rate. - Transform your iPad or iPod into a real phone. - Engage in text and chat with pictures, voice messages, and a wide range of emojis and GIFs! Contact Us: If you have any questions or feedback, please contact us using the Support feature in our app or email us at support@2ndlyne.com. Subscription Plan: 2nd Line offers a subscription plan for premium numbers. Your subscription will automatically renew unless you turn off auto-renewal at least 24 hours before the current subscription ends. The subscription price varies depending on the period you choose, ranging from $5.99 per week to $69.99 per year. You can manage your subscription and auto-renewal settings in your account settings. Privacy Policy: https://2ndlyne.com/privacy-policy.html Terms of Use: https://2ndlyne.com/terms-of-use.html EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ *Important: - Unlimited calls and texts are subject to fair usage. Please refer to our terms of use for more details. - If Push notification is not enabled, you may not receive messages and calls
Screenshots
Verdict
The clearest difference is in-app purchases: SwitchboardFREE at none against 2nd Line's 14. SwitchboardFREE also leads on review sentiment (74% vs 41%). 2nd Line's advantage is update cadence (every 5 weeks vs every 7 months) and chart position (#178 vs unranked). On price, ads and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. 2nd Line sells 12 in-app purchases, starting at $4.99 per 7 days. SwitchboardFREE asks for nothing beyond the download.
SwitchboardFREE ships an update every 7 months, 2nd Line every 5 weeks. The most recent releases landed on June 5, 2026 and September 24, 2026 respectively.
| Parameter | SwitchboardFREE | 2nd Line |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.6 (16K ratings) — better |
| Positive reviews | 73.9% of reviews — better | 40.7% of reviews |
| Number of ratings | — | 16K — better |
| Update frequency | Every 7 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | — | #178 — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 24 MB | 139 MB |
| Age rating | 4+ | 4+ |
| Developer | Liquid11 Ltd | Patel Sardarben |
Customer experience
SwitchboardFREE
2nd Line
Bugs and requests
SwitchboardFREE
Not enough reviews yet to summarise bugs or requests.
2nd Line
Reported bugs
3 issues- Calls and texts not going through properly
- Account suspensions without warning
- Disappearing messages and call logs
Requested features
3 requests- Improve reliability and stability of service
- Offer more affordable pricing options
- Provide better customer support channels
In-app purchases
SwitchboardFREE
No in-app purchases
2nd Line
- Activate 2nd Number - Weekly$4.997 Days
- Activate 3rd Number - Weekly$4.997 Days
- Text + Call Now Unlimited Calling$5.997 Days
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- Activate 2nd Number - Monthly3 Days trial$11.991 Month
- Activate 3rd Number - Monthly3 Days trial$11.991 Month
- 2nd Line Monthly Premium1 Month trial$12.991 Month
- 2nd Line Monthly Premium3 Days trial$14.991 Month
- 2nd Line Gold - Monthly$19.991 Month
- 2nd Line Limited Time Offer1 Year trial$59.991 Year
- 2nd Line Gold - Yearly3 Days trial$99.991 Year
- 2nd Line - Credits Plan 1$1.99
- 500 Credits$29.99
Questions
Is SwitchboardFREE free?
Is 2nd Line free?
Do SwitchboardFREE or 2nd Line have ads?
Which is updated more often, SwitchboardFREE or 2nd Line?
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