Comparison

Instaply vs Smapp

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Instaply

Enhance customer communication and drive sales by centralizing customer messages from SMS, social media, and web widgets into one platform. Improve team productivity with automated responses and collaboration tools, all accessible via any internet-connected device.

Highlights
  • Centralized messaging from multiple channels
  • Automated responses and productivity tools
  • Team collaboration and message forwarding
  • Message archiving and history
  • Open API for CRM/ERP integration
  • Integrated payment solutions
Features
Read full description

IMPROVE CUSTOMER SATISFACTION Put simply; your customers prefer to text. By providing them with a service that both allows them to do that, while saving you the grief of trying to maintain professional conversations via your mobile device, will improve your business communications. DRIVE SALES 98% of all text messages are opened within 3 minutes of receipt. Instaply will help you redefine your sales strategy, and use outbound messaging, simply text follow ups, picture messaging and automation to help you as you drive sales. INCREASE PRODUCTIVITY As text is an asynchronous channel, your ability to receive and respond to customer communication becomes more fluid and less immediate. Instaply will help you automate responses and analyze response times, to help your team focus on priorities, instead of being slaves to the first person who calls in. NO HARDWARE TO PURCHASE You can access Instaply via any desktop, laptop and tablet, with an internet connection. In addition, you can access Instaply via your mobile device. IMPROVE TELEPHONE CHANNEL You will observe an optimization of your telephone channel: fewer calls and better rate of answered calls. MULTIPLE MESSAGING CHANNELS We provide multiple paths for mobile users to communicate with your business, via test. Direct SMS, Facebook Messenger, on-site web widget, in-app SDK, Google Business Page/Ad Words, Instagram; Receive all your customer messages directly in Instaply, regardless of their origin: SMS, Messenger, web widget, in-app sdk, Google My Business, Instagram. COLLABORATE With in-app messaging between team members, conversation forwarding (between individual employees and teams, across departments, and even to specific B&M locations), Instaply allows your employees to collaborate in a variety of ways. MESSAGE STORAGE Each and every message that you receive, and every response, is automatically archived, allowing your team to reference any past conversation with just a couple of clicks! OPEN API Integrate Instaply into your CRM, ERP, etc., via a simple API integration! SECURITY Your data is safe and you comply with RGPD regulations, etc. SLA 99.9% INSTAPLY PAY Integrate your remote payment solution to allow your customers to pay directly during their interaction by message. TEXT US! 415.200.3056 Instaply: your customers have already chosen.

About

Smapp

Features
Read full description

Invoicing, Document Management, Automatic Reminders, Time Cards

Screenshots

Instaply4 screens
Smapp3 screens

Verdict

The call

The clearest difference is iOS requirement: Smapp at 12.0 against Instaply's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Instaply ships an update monthly, Smapp every 4 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard1 real difference · 9 level
Instaply versus Smapp: the parameters behind the verdict, then further details
ParameterInstaplySmapp
PriceFreeFree
Rating4.6 (7 ratings) — better—
Positive reviews81.8% of reviews—
Number of ratings7 — better—
Update frequencyMonthlyEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.012.0 — better
Further details — not scored
Size44 MB66 MB
Age rating4+4+
DeveloperInstaply, Inc.Smapp, Inc.

In-app purchases

None

Instaply

No in-app purchases

None

Smapp

No in-app purchases

Questions

Is Instaply free?
Instaply is free to download, with no in-app purchases.
Is Smapp free?
Smapp is free to download, with no in-app purchases.
Do Instaply or Smapp have ads?
Neither Instaply nor Smapp shows ads.
Which is updated more often, Instaply or Smapp?
Instaply ships an update monthly, and Smapp every 4 weeks. Most recently, Instaply was updated on November 1, 2026 and Smapp on November 3, 2026.

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