Comparison

zTrip vs VIAtrans

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

zTrip

This app offers a reliable and safe transportation service, combining the best of rideshare and traditional taxi services. Enjoy no surge pricing, advance booking, and flexible payment options including cash, in-app, or credit card in the car. It prioritizes rider safety with verified drivers and branded vehicles.

Highlights
  • No surge pricing
  • Book in advance
  • Multiple payment options
  • Choose favorite driver
  • ADA Wheelchair service
  • Verified drivers
  • Free cancellations
Features
Read full description

zTrip Need a ride? Take a zTrip. Finally, the perfect hybrid between rideshare and taxi! • You can now have it all! • No surge pricing • Book in advance • Choose your favorite driver • ADA Wheelchair service • Verified in-person background checks • Branded vehicles for your safety • Free cancellations • Split payments • 24/7 live customer service zTrip makes getting a ride easy. No more chasing your driver down the street or waving your phone in the air. You can always order a ride through the app. But when we’re right outside, just hop in. Join a community of hundreds of thousands of riders and drivers across the country, who have decided to zTrip for a safer, more consistent and reliable choice for transportation. Download the zTrip app today and let’s ride. By downloading the zTrip app, you agree to: 1. Receive communications from zTrip, including push notifications. 2. Allow zTrip to collect your device’s language settings. You can opt out of receiving push notifications through your device settings.

About

VIAtrans

This app simplifies booking accessible, shared-ride transportation for individuals with disabilities in the San Antonio area. Registered users can schedule rides, track vehicles in real-time, and manage their mobility with convenience and reliability.

Highlights
  • Book accessible rides
  • Real-time vehicle tracking
  • Schedule rides in advance
  • Convenient payment options
  • Optimized scheduling technology
Features
Read full description

VIAtrans: Accessible Transportation Made Simple VIAtrans is a paratransit transportation service for people with disabilities, provided by VIA Metropolitan Transit in the San Antonio area. This shared-ride, curb-to-curb service promotes independence and expands access to opportunity through convenient, reliable mobility. To use VIAtrans, individuals must first apply to determine eligibility. Once approved, customers receive a VIAtrans ID number used to book rides. To learn more or apply, visit VIAinfo.net/viatrans-paratransit or call (210) 362-5050. The VIAtrans app makes booking rides easier than ever for registered customers. Rides can be scheduled from one to four days in advance. Behind the scenes, smart technology optimizes scheduling and operations—improving the overall experience with more accurate pick-up and drop-off times. Real-time tracking allows vehicles to be monitored and adjusted as needed, with updates shared directly through the app. Each ride costs $2.00 each way. Customers can conveniently pay by credit card through the app or with cash or a ticket at the time of pick-up.

Screenshots

zTrip4 screens
VIAtrans4 screens

Verdict

The call

The clearest difference is ratings volume: zTrip at 446 against VIAtrans's 7. zTrip also leads on review sentiment (10% vs 0%). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 1.9 for zTrip against 1.9 for VIAtrans. That said, the two scores are not equally well evidenced: zTrip has 446 ratings behind it against 7, so its average is the more settled of the two. Written reviews are what separate them: 10% of zTrip's written reviews are positive against 0% of VIAtrans's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 6, 2026 and October 30, 2026 respectively.

Scorecard2 real differences · 8 level
zTrip versus VIAtrans: the parameters behind the verdict, then further details
ParameterzTripVIAtrans
PriceFreeFree
Rating1.9 (446 ratings) — better1.9 (7 ratings)
Positive reviews9.6% of reviews — better0.0% of reviews
Number of ratings446 — better7
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.015.0
Further details — not scored
Size199 MB34 MB
Age rating4+4+
DeveloperzTrip INCRideCo Inc.

Customer experience

zTrip

All ratings369 ratings
Positive20.9%
Neutral2.7%
Negative76.4%
Written reviews135 reviews
Positive9.6%
Neutral1.5%
Negative88.9%

VIAtrans

All ratings7 ratings
Positive14.3%
Neutral0.0%
Negative85.7%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

zTrip

Reported bugs

3 issues
  • App crashes frequently
  • Issues with account creation and login
  • Inaccurate ride pricing and billing

Requested features

3 requests
  • Add driver photos and vehicle details to app
  • Improve notification system for ride updates
  • Provide better accountability for drivers

VIAtrans

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

zTrip

No in-app purchases

None

VIAtrans

No in-app purchases

Questions

Is zTrip free?
zTrip is free to download, with no in-app purchases.
Is VIAtrans free?
VIAtrans is free to download, with no in-app purchases.
Which has better reviews, zTrip or VIAtrans?
zTrip is rated higher. zTrip averages 1.9 out of 5 from 446 ratings, while VIAtrans averages 1.9 from 7 ratings.
Do zTrip or VIAtrans have ads?
Neither zTrip nor VIAtrans shows ads.
Which is updated more often, zTrip or VIAtrans?
zTrip ships an update monthly, and VIAtrans monthly. Most recently, zTrip was updated on November 6, 2026 and VIAtrans on October 30, 2026.

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