Netpublicator vs Trio CC

With the app, Netpublicator® Docs, paperless meetings becomes a reality. The app is designed to enable paperless handling of said documents and for users / politician the smooth and user-friendly format leads to improved productivity. Uploading files is usually done by a board secretary. It means that you as a user / politician can in a very convenient and efficient way access just the documents that concern you. The navigation between the documents is smooth and easily sorted based on your meeting. In a document, you can also create personal notes, underline text, cross out text, bookmark and more.

During more than 25 years Enghouse Interactive has developed telephony systems that enable our customers to handle any type of external or internal interaction in the most efficient and professional way - independent of the communication channel. In the product suite Trio Enterprise 6.x, Trio CC makes it easy to work as an agent/operator from a smart phone. The agent can login, change roles and status, answer incoming calls, handle call back and manage tasks. The agent can preview the queue of waiting cases and can book the most important case. When searching the company directory the agent can easily transfer calls to other colleagues and queues or make outbound calls based on information in the directory. The agent can also record calls and review these in the history view. It is possible to see which other agents are logged on and see their working status. You will receive login information and manuals from your company.