Comparison

Bitrix24 vs Первая Форма

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Bitrix24

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

Highlights
  • CRM for lead and deal management
  • Task and project management
  • Team chat and video calls
  • Cloud file storage (Bitrix24.Drive)
  • Automate routine tasks
  • Email marketing campaigns
Features
Read full description

Bitrix24 is an all-in-one online workspace that helps you run your entire business from your phone. From sales and marketing to HR and automation, Bitrix24 brings 35+ business tools into one mobile app – so your work moves forward wherever you are. CRM Capture and manage leads from every channel Track deals, contacts, and interactions in one place Build long-term customer relationships with less effort TASKS & PROJECTS Plan work with lists, Kanban, Gantt, or Scrum Assign tasks, deadlines, and owners easily Keep projects on track from anywhere AI ASSISTANT Generate ideas and write texts Get call transcripts + summaries Autocomplete fields in CRM TEAM MESSENGER Chat instantly with individuals or teams Share files, tasks, and links in conversations Keep work communication fast and organized VIDEO CONFERENCING Host video calls with teams or clients Share screens and collaborate live Stay connected wherever you work SALES AUTOMATION Automate lead routing and deal stages Trigger follow-ups and reminders automatically Close deals faster with less manual work MARKETING Launch email campaigns in minutes Reach customers via WhatsApp messaging Track engagement and campaign results BOOKING Let clients book appointments online Sync schedules automatically Reduce no-shows with reminders INVOICING & E-SIGNATURES Create and send invoices instantly Collect legally binding e-signatures Speed up approvals and payments FILE STORAGE & ONLINE DOCUMENTS Store files securely in the cloud Collaborate on documents in real time Access your work from any device HR MANAGEMENT Manage employee profiles and records Track working hours and attendance Automate HR workflows and requests WORKFLOW AUTOMATION Automate repetitive business processes Connect actions across teams and tools Reduce errors and save time ANALYTICS Monitor performance with real-time data Track KPIs across departments Make smarter, data-driven decisions You can also access Bitrix24 from your desktop computer or laptop (via browser). Loved and trusted by over 15,000,000 organizations around the world, Bitrix24 may become a growth platform for your company as well. Just give it a try. Got any problems, questions, or suggestions? Head over to https://helpdesk.bitrix24.com/ for more information.

About

Первая Форма

This business application streamlines communication, document management, and project oversight. It facilitates team collaboration, client interactions, and automated workflows for enhanced productivity. Stay connected with colleagues and manage tasks efficiently from anywhere.

Highlights
  • Video conferencing and corporate messenger
  • Task assignment and control
  • Document exchange and e-signature
  • Corporate news and employee portal
  • Project planning and risk control
  • Client relationship management (CRM)
  • Service Desk automation
Features
Read full description

Эффективные процессы с комфортом для людей Первая Форма – мобильное приложение ВРМ-системы «Первая Форма». Объединяет видеоконференцсвязь, корпоративный мессенджер, постановку и контроль поручений, а также участие в любых бизнес-процессах, настроенных для вас в веб-версии. ◉ Деловые коммуникации Работайте с коллегами, клиентами и партнёрами в едином информационном пространстве. Общайтесь в чатах и внутри задач. Организуйте аудио- и видеоконференции, отправляйте голосовые сообщения ◉ Документооборот Обменивайтесь документами не только в компании, но и с поставщиками и клиентами. Согласовывайте и подписывайте документы с помощью ЭЦП ◉ Корпоративная культура Публикуйте новости и объявления на корпоративном портале, проводите опросы. Настройте личный кабинет сотрудника с личным счётом, KPI, инструкциями и полезными корпоративными сервисами ◉ Управление проектами Планируйте сроки и нагрузку сотрудников. Контролируйте риски. Подбирайте исполнителей и оценивайте их эффективность. Оценивайте результаты по отчётам и аналитике ◉ Управление клиентами Ведите продажи от первого обращения до завершения сделки. В CRM доступна история взаимодействий, планирование акций, аналитика, отчёты, KPI по процессам и сотрудникам ◉ Service Desk Автоматизируйте работу с входящими заявками: обращениями, поступающими в службу поддержки клиентов, заявками сотрудников в ИТ, АХО, секретариат или отдел персонала ◉ Автоматизация рутины Настройте уведомления и напоминания о любых событиях. Автоматизируйте организацию мероприятий. Настройте чек-листы и фотоотчёты Оставайтесь на связи с коллегами без привязки к компьютеру вместе с Первая Форма

Screenshots

Bitrix244 screens
Первая Форма4 screens

Verdict

The call

The clearest difference is monetization model: Первая Форма at free against Bitrix24's freemium. Первая Форма also leads on rating (4.7 vs 4.4) and update cadence (weekly vs fortnightly). Bitrix24's advantage is ratings volume (1.3K vs 3) and review sentiment (52% vs 30%). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Первая Форма holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Bitrix24 has 1.3K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 52% of Bitrix24's written reviews are positive against 30% of Первая Форма's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Bitrix24 ships an update fortnightly, Первая Форма weekly. Both last shipped on October 29, 2026.

Scorecard5 real differences · 5 level
Bitrix24 versus Первая Форма: the parameters behind the verdict, then further details
ParameterBitrix24Первая Форма
PriceFreeFree
Rating4.4 (1.3K ratings)4.7 (3 ratings) — better
Positive reviews52.4% of reviews — better30.0% of reviews
Number of ratings1.3K — better3
Update frequencyFortnightlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.616.6 — better
Further details — not scored
Size210 MB150 MB
Age rating4+4+
DeveloperBitrix Inc.Первая Форма

Customer experience

Bitrix24

All ratings1,324 ratings
Positive84.9%
Neutral3.5%
Negative11.6%
Written reviews869 reviews
Positive52.4%
Neutral12.3%
Negative35.3%

Первая Форма

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews20 reviews
Positive30.0%
Neutral15.0%
Negative55.0%

Bugs and requests

Bitrix24

Reported bugs

4 issues
  • Login issues
  • Compatibility problems with newer devices
  • Unreliable call and messaging features
  • Syncing and data loss problems

Requested features

5 requests
  • Dark mode option
  • Improved mobile app functionality
  • Better integration with other tools
  • More customization options
  • Simplified user interface

Первая Форма

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Bitrix24

No in-app purchases

None

Первая Форма

No in-app purchases

Questions

Is Bitrix24 free?
Bitrix24 is free to download, with no in-app purchases.
Is Первая Форма free?
Первая Форма is free to download, with no in-app purchases.
Which has better reviews, Bitrix24 or Первая Форма?
Первая Форма is rated higher. Bitrix24 averages 4.4 out of 5 from 1.3K ratings, while Первая Форма averages 4.7 from 3 ratings.
Do Bitrix24 or Первая Форма have ads?
Neither Bitrix24 nor Первая Форма shows ads.
Which is updated more often, Bitrix24 or Первая Форма?
Bitrix24 ships an update fortnightly, and Первая Форма weekly. Most recently, Bitrix24 was updated on October 29, 2026 and Первая Форма on October 29, 2026.

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