March Networks Guru vs CompleteView

Description: The March Networks® GURU Smartphone Application delivers the insight and knowledge you need by putting advanced diagnostic information, tools and support right at your fingertips. With GURU, you’ll instantly have access to the collective brainpower of a virtual technical support team, with troubleshooting tips, video tutorials, RMA shipment status, warranty status, and much more. GURU helps March Networks certified solutions partners (CSPs), field technicians and engineers save time in the field when troubleshooting March Networks’ hybrid Network Video Recorders (NVRs), IP cameras, Command video management software and Searchlight application software. Features Audit Report: GURU helps ensure that installations are done right the first time by providing configuration auditing for the X-Series/EL Series/8000/9000 Series Hybrid NVRs and RideSafe XT/GT/MT Series Hybrid Transit NVRs. Once an NVR is installed, a technician can auto-generate an audit report that includes the NVR and camera configurations as well as field of view images for each camera. This report can be e-mailed for review at a central location and stored for future reference, or sent to the end user as a value-added report detailing the installation. Software Upgrade: Note: Not supported for X-Series, El Series and RideSafe XT family of recorders Software upgrade of recorder can be done with GURU App. Using the GURU app, the required software upgrade can be downloaded on the phone. Using a wireless adaptor and the QR code on the front panel of an 8000/9000 Series recorder or RideSafe GT/MT Series transit recorder, you can connect directly to a unit to transfer the software and then upgrade the recorder. Troubleshooting and Technical Support: GURU takes you through a troubleshooting decision tree with an interactive graphical utility to help you identify issues quickly. GURU uses filters to narrow down search criteria on faults seen in the field. These corrective actions also contain diagrams to further assist technicians who may not be thoroughly familiar with specific units. GURU also provides access to known problems to help quickly resolve field issues. If required, the app allows you to instantly check product warranty status and submit a ticket or an RMA using the unique QR code on the NVR. Once an RMA has been submitted, GURU allows you to track the shipment status. Utilities: Provisioning NVRs in the field just got a lot easier. Using the GURU app, a wireless adaptor and the QR code on the front panel of an X-Series/EL Series/8000/9000 Series Hybrid NVR/RideSafe XT or RideSafe GT Series Hybrid Transit NVR, you can connect directly to a unit to change an IP address or tweak other network settings. With GURU’s Mobile Asset Tracking feature, transit agencies can also track their RideSafe XT,GT,MT Series hard-drives as they are being handled from one person to the next. Planning: GURU contains a number of planning tools to help you find the right products and solutions for your customers. The System Design Tool allows you to generate approximate storage and bandwidth estimates based on a variety of settings. With the Third-Party Support tool, you can quickly verify which systems are integrated with March Networks’ solutions. Video Tutorials: Once a problem is identified, GURU will show you how to fix it quickly through a series of short videos on common diagnostic and replacement procedures. Product Documentation: With GURU’s product documentation, March Networks CSPs have access to product documentation anywhere, at any time.

Salient’s CompleteView(TM) app allows you to easily connect to your V7.x deployment and instantly access live video, playback, and control cameras with PTZ functions from your phone. Easy and Efficient The CompleteView app allows you to securely stream audio and video from any analog or IP cameras, encoders, and NVRs connected to your CompleteView Recording Server. The app supports hardware-accelerated H.264 decoding so you can stream video to your phone without worrying about battery life. Salient’s Dynamic Resolution Scaling further ensures that bandwidth between your phone and the recording server is optimized to get you the best possible image quality regardless of your connection. For a scalable and seamless transition from your desktop or browser, you can access any Views and Maps configured in your CompleteView Management Server, including the ability to view video streams directly from image and satellite maps. Full Control The CompleteView app gives you the power to see video the way you want with built-in controls to adjust frame rate and video quality levels on each video stream. The app also has powerful PTZ camera controls. You can stretch, pinch, and drag to manipulate PTZ cameras. The app allows you to access, set, and name PTZ presets and control PTZ speed. When playing back previously recorded video, the app has various scrub bar controls and adjustable playback speeds so you can quickly seek to exactly what you want to view. Something catches your eye? The CompleteView app allows you to take snapshots and email them off. The Details You Need The CompleteView app has robust search capabilities to help you find what you need. Quickly search for any system component such as a View, Map, Camera, or Server with built-in search. When browsing through recorded video, you can use both list-based and date/time-based searches to quickly narrow down to the video segment you are interested in. Lastly, the app supports overlays, quick review, and timeline review to further ensure that you have all the details you need at your fingertips. System Requirements: The CompleteView app requires devices running iOS 13.0 or higher. You will need CompleteView Management and Recording servers that you can connect to fully use the features of this app. The app works with CompleteView ONE, Pro, and Enterprise editions, version 7.x or higher. If you have an older version of these back-end components, use one of the following legacy versions of the app: - For CompleteView version 5.3 to 6.x, use Legacy CompleteView app (https://apps.apple.com/us/app/legacy-completeview/id1545279410). - For CompleteView version 4.x to 5.x, use Legacy TouchView app (https://apps.apple.com/us/app/legacy-touchview/id604971309). Visit https://www.salientsys.com/products/CompleteView-ios for more information.