Comparison

Naver Mail vs initial (이니셜)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Naver Mail

Manage your emails efficiently with this app. Organize messages by conversation or sender, filter for unread or important emails, and automatically sort promotional and social media messages. Compose emails with rich text formatting, attach files from cloud storage, and even translate messages.

Highlights
  • Organize emails by conversation or sender
  • Filter unread, important, or VIP emails
  • Automatic sorting of promotional and social emails
  • Compose rich text emails with image insertion
  • Attach files from cloud storage
  • Built-in translation for foreign language emails
  • Virus and malware detection
  • Password lock for app security
Features
Read full description

The NAVER Mail app is here to make your email management smarter! ※ The new NAVER Mail app can only be used on iOS 17.0 and up. 1. Easily find the mails you want. · You can group and view the mails collected in chronological order by conversation or person. · Use the filter feature to quickly group unread mails/important mails/mails with attachments/VIP mails. · You can separately view promotion mails, invoice/payment mails, and mails from social media services or NAVER Café, which are automatically classified to the smart mailbox. · The NAVER Mail app allows you to view and manage your frequently used external mailing accounts, such as Gmail and Outlook. 2. Write smart emails on the app. · Use bold/underline/colored fonts to emphasize important words, and insert images in your mail body. · You can attach and send files uploaded to your MYBOX. · Use the translation feature to write mails in foreign languages hassle-free. 3. Safeguard your mail. · We will detect and inform you in advance of files with viruses/malicious codes before attaching/downloading them. · Use the password lock to keep your mail app safe. 4. Supports Dark Mode, allowing you to comfortably read emails in low-light environments. ■ Details on Required Permissions · Contacts (Address Book): You can compose emails to email contacts stored in your device’s address book. · Camera: You can take photos and videos to attach to emails. · Microphone: You can record audio when shooting videos. · Face ID: Required to unlock the app using Face ID registered on your device. Please contact NAVER Customer Center ( http://naver.me/5j7M4G2y ) for any issue or inquiry while using the app. Developer Contact: 1588-3820 NAVER 1784, 95 Jeongja-il-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, 13561

About

initial (이니셜)

This app simplifies identity verification and document submission through your mobile device. It allows for the issuance and submission of various identification cards and certificates, streamlining processes like insurance claims and university access.

Highlights
  • Mobile ID and certificate issuance
  • Government e-document submission
  • Phone damage insurance claims
  • Required document submission
  • University ID card access
Features
Read full description

증명이 필요한 순간! 안전하고 간편하게 initial(이니셜)로 하세요! ■ 모바일 신원증명/전자증명 initial 앱을 통해 다양한 신분증과 증명서를 발급부터 제출까지 간편하게 이용할 수 있어요. - 발급 가능 신분증 : 대학 신분증, 대학 교우증, 진료카드, 노인 일자리 증명, initial 학생증, 혁신공유대학 학생증 - 발급 가능 증명서 : TOEIC/TOEIC Speaking&Writing 성적증명서, 수리비 영수증 및 내역서, 대학 제증명 (재학증명서/성적증명서/졸업증명서/졸업예정증명서), ProDS 자격증, 출입권한증명 ■ 정부 전자문서함 공공기관 증명서를 주민센터 방문 없이 initial로 제출하세요! ■ 휴대폰 파손 보험 청구 서비스 복잡한 휴대폰 수리 증빙 서류를 initial을 이용하여 보험 청구도 쉽게 해결하세요! ■ 구비서류 제출 서비스 고객센터 업무에 필요한 신분증, 주민등록표등본, 기타 서류를 initial로 촬영하여 한번에 제출하세요! ■ 대학 신분증 대학 신분증을 initial로 발급받아 교내 출입은 스마트하게 이용해보세요! [서비스 문의] initial.help@sk.com [접근 권한 안내] - 선택 권한: ㅇ 알림 : 푸시 메시지 수신 사용 ㅇ 카메라 : QR 스캔, OCR/서류/프로필 사진 촬영 ㅇ 사진 : 서류 사진 첨부, 프로필 사진 선택 ㅇ 연락처 : 모두의증명 증명서 발송 * 선택 접근 권한은 해당 기능을 사용 시 허용이 필요하며, 허용하지 않아도 해당 기능 외 서비스 이용이 가능합니다. --- 개발자 연락처 : +8215990011

Screenshots

Naver Mail4 screens
initial (이니셜)4 screens

Verdict

The call

The clearest difference is rating: Naver Mail at 2.3 against initial (이니셜)'s 1.8. Naver Mail also leads on ratings volume (36 vs 5). initial (이니셜)'s advantage is review sentiment (33% vs 18%) and iOS requirement (15.6 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Naver Mail holds the better App Store score, 2.3 against 1.8. That said, the two scores are not equally well evidenced: Naver Mail has 36 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 18% of Naver Mail's written reviews are positive against 33% of initial (이니셜)'s, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Naver Mail ships an update every 3 weeks, initial (이니셜) every 5 weeks. The most recent releases landed on October 14, 2026 and October 11, 2026 respectively.

Scorecard4 real differences · 6 level
Naver Mail versus initial (이니셜): the parameters behind the verdict, then further details
ParameterNaver Mailinitial (이니셜)
PriceFreeFree
Rating2.3 (36 ratings) — better1.8 (5 ratings)
Positive reviews18.1% of reviews33.3% of reviews — better
Number of ratings36 — better5
Update frequencyEvery 3 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.6 — better
Further details — not scored
Size49 MB129 MB
Age rating4+4+
DeveloperNAVER Corp.SK Telecom

Customer experience

Naver Mail

All ratings36 ratings
Positive22.2%
Neutral22.2%
Negative55.6%
Written reviews171 reviews
Positive18.1%
Neutral17.0%
Negative64.9%

initial (이니셜)

All ratings5 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews54 reviews
Positive33.3%
Neutral14.8%
Negative51.9%

Bugs and requests

Naver Mail

Reported bugs

42 issues
  • 🐛 Scroll lag and horizontal scrolling issues
  • 🐛 Multitasking bug causing account selection screen
  • 🐛 Badge notifications not updating or disappearing
  • 🐛 New emails not appearing without refresh
  • 🐛 Refreshing issues (pull-to-refresh not working well)
Show 37 more
  • 🐛 Search function not working or freezing
  • 🐛 New mail not received after update
  • 🐛 Authentication issues (security codes not working)
  • 🐛 Text corruption in Japanese settings
  • 🐛 App crashes or freezes
  • 🐛 Icons and item names displayed as file names
  • 🐛 Mail content not displayed after clicking notification
  • 🐛 Infinite loading for new emails
  • 🐛 Swipe gestures not working (delete, mark as read)
  • 🐛 Dark mode bug with unreadable text
  • 🐛 App not launching (black screen)
  • 🐛 Login failures
  • 🐛 Translation function not working
  • 🐛 Attachment issues (disappearing, not opening)
  • 🐛 Notification issues (intermittent, not received)
  • 🐛 Security code entry problems
  • 🐛 App shuts down during use
  • 🐛 Face ID issues
  • 🐛 PDF attachments not opening
  • 🐛 .hwp files not opening
  • 🐛 Mail deletion issues (multiple deletions, incorrect marking)
  • 🐛 App crashes when attaching files
  • 🐛 Login required repeatedly
  • 🐛 Inconsistent display of unread emails
  • 🐛 Mail list stuttering during scrolling
  • 🐛 App not responding to touch
  • 🐛 Email content not showing in notification
  • 🐛 Login issues after password change
  • 🐛 App not working after iOS updates (especially iOS 12 & 13)
  • 🐛 Horizontal screen rotation not working
  • 🐛 Temporary storage content not displayed
  • 🐛 Cannot delete all read emails
  • 🐛 App falling/crashing
  • 🐛 Notification count not decreasing after reading emails
  • 🐛 Unable to attach files other than pictures
  • 🐛 App not working after iOS 12 upgrade (black screen)
  • 🐛 App not working after iOS 13 upgrade (swipe issues)

Requested features

21 requests
  • 💡 Template feature
  • 💡 Phone authentication (voice call option)
  • 💡 Two-factor authentication (2FA)
  • 💡 Text size adjustment
  • 💡 Dark mode
Show 16 more
  • 💡 Search function improvement
  • 💡 Option to revert to previous version
  • 💡 Support for more languages (English, Chinese, Japanese, Russian)
  • 💡 Option to change language settings
  • 💡 Swipe to delete functionality
  • 💡 Select delete option
  • 💡 Add confirmation button for permanent deletion
  • 💡 Search function for specific mailboxes
  • 💡 Reintroduce Line stickers
  • 💡 Support for .hwp files
  • 💡 Improve file attachment functionality
  • 💡 Allow password change within the app
  • 💡 Support for external email accounts
  • 💡 Calendar and storage box settings
  • 💡 Dark mode support
  • 💡 Allow screen rotation for writing emails

initial (이니셜)

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Naver Mail

No in-app purchases

None

initial (이니셜)

No in-app purchases

Questions

Is Naver Mail free?
Naver Mail is free to download, with no in-app purchases.
Is initial (이니셜) free?
initial (이니셜) is free to download, with no in-app purchases.
Which has better reviews, Naver Mail or initial (이니셜)?
Naver Mail is rated higher. Naver Mail averages 2.3 out of 5 from 36 ratings, while initial (이니셜) averages 1.8 from 5 ratings.
Do Naver Mail or initial (이니셜) have ads?
Neither Naver Mail nor initial (이니셜) shows ads.
Which is updated more often, Naver Mail or initial (이니셜)?
Naver Mail ships an update every 3 weeks, and initial (이니셜) every 5 weeks. Most recently, Naver Mail was updated on October 14, 2026 and initial (이니셜) on October 11, 2026.

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