MySelective vs Westfield Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySelective
Manage your insurance policies with ease. Activate accounts, view policy details, access ID cards, and request certificates. Get support through live chat, make payments, and access roadside assistance. Report and track claims, and find service providers.
- Account activation
- Biometric login
- View policy information
- Access ID cards
- Request insurance certificates
- Live chat support
- Make payments
- Roadside assistance
- Report and track claims
Read full descriptionHide full description
MySelective lets you Be Uniquely Insured whenever and wherever you want. Managing your account is just the beginning: • Easy account activation • Simple login with Touch ID or Face ID • View policy information • View/save auto ID cards • Request certificates of insurance • View/contact your agent • Get help with Live Chat • Make payments and view payment activity • Access roadside assistance 24/7 • Report claims and check status • Contact your claims adjuster • Add photos to claims • Find auto body shops or other helpful providers
Westfield Connect
Easily report non-emergency town issues like potholes or park maintenance. The app uses GPS to pinpoint locations and allows photo/video uploads for detailed reports. Track the progress of your submitted requests as they are resolved by the Department of Public Works.
- Report non-emergency town issues
- GPS location recognition
- Upload photos and videos
- Track request progress
- Submit to Public Works
Read full descriptionHide full description
Westfield Connect is a mobile app that allows you to easily report non-emergency issues in town -- including potholes, park and tree maintenance, sidewalks, and street lights. This app uses GPS to recognize the location of your request and also allows you to upload pictures or videos to provide more detail. Once submitted, you'll be able to track the progress of your request as it is routed through the Department of Public Works for resolution. Westfield Connect equips residents with a new and interactive way to report common quality-of-life conditions that are part of living and working in Town.
Screenshots
Verdict
The clearest difference is ratings volume: MySelective at 3.9K against Westfield Connect's 43. MySelective also leads on iOS requirement (13.0 vs 17.6). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for MySelective against 4.6 for Westfield Connect. That said, the two scores are not equally well evidenced: MySelective has 3.9K ratings behind it against 43, so its average is the more settled of the two. Written reviews are what separate them: 46% of MySelective's written reviews are positive against 50% of Westfield Connect's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | MySelective | Westfield Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (3.9K ratings) — better | 4.6 (43 ratings) |
| Positive reviews | 46.0% of reviews | 50.0% of reviews — better |
| Number of ratings | 3.9K — better | 43 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 108 MB | 142 MB |
| Age rating | 4+ | 12+ |
| Developer | Selective Insurance Group, Inc. | TOWN OF WESTFIELD |
Customer experience
MySelective
Westfield Connect
Bugs and requests
MySelective
Reported bugs
5 issues- App freezes after login
- Unable to log in or reset password
- Unable to pay bills through the app
- Incompatible with older devices
- Crashes after recent update
Requested features
5 requests- Add insurance cards to iPhone wallet
- Improve certificate filling out functionality
- Add more lines for address and info
- Implement dark mode option
- Provide advanced analytics dashboard
Westfield Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MySelective
No in-app purchases
Westfield Connect
No in-app purchases
Questions
Is MySelective free?
Is Westfield Connect free?
Which has better reviews, MySelective or Westfield Connect?
Do MySelective or Westfield Connect have ads?
Which is updated more often, MySelective or Westfield Connect?
Other comparisons
