Zoho Assist vs GoToMyPC

Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. Key Features Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen. App lock: App lock provides a biometric lock to secure unattended remote support device. Dark Mode: Choose between dark and bright modes based on your preferences. Power options at the remote end: - Log off - Reboot - Shut down Schedule a remote session with a specific time, date, and other details. Use Assist's text chat option to communicate effectively with your customer during an active remote support session. Multi-monitor navigation: Technicians can access and control multiple monitors during a support session. File transfer: Send and receive files (up to 5 GB) from technician device to customer device during a remote session. Session Notes: Take contextual session notes during a session without needing to switch between apps. Screenshots sync: Screenshots captured during a session may now be synced up to the cloud. In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: -File Transfer -Send Ctrl+Alt+Del -Reboot and Reconnect -Schedule Sessions -Session Notes Quick guide: Install Zoho Assist Technician app. Install the Zoho Assist customer app on the device you need to connect to. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app. Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html

GoToMyPC gives you the freedom to go anywhere you choose and connect right to your Mac or PC. To use this free app, you must first have a GoToMyPC subscription. ******** “If you want to access your computer remotely, this app is your best bet.” – LAPTOP Magazine “GoToMyPC is definitely a hit in the business world. It's simple, clean, and gets to the point.” – HotHardware ******** GETTING STARTED IS EASY 1) Download the GoToMyPC app from the App Store. 2) Make sure you have GoToMyPC installed on the Mac or PC you want to access. 3) Tap the GoToMyPC app from your iPad or iPhone to access your computer. Your computer is always just a few taps away. GoToMyPC is… Convenient • Use your computer wherever you take your iPad or iPhone – meaning everywhere. Simple • Instantly access any application or file on your Mac or PC. Reliable • GoToMyPC is famous for its reliability and free 24/7 Global Customer Support. FEATURES • Instant access to all your files, programs and network • Works seamlessly with your existing firewalls – no need for special configuration • Precision mouse control so it’s easy to tap the details • 300% zoom to see details and work without straining your eyes • Full keyboard functionality, including special keys like Alt, Ctrl and Tab • Fast, auto-corrected typing with the Preview Text feature • Copy and paste between your computer and apps on your phone • Hear sound coming from the computer you are accessing (PC only) • Multitasking capability • Keyboard Locking and Screen Blanking on the computer you access (PC only) • Multi-monitor support • 128-bit AES encryption, dual passwords and end-to-end user authentication • Connects over 3G, 4G and Wi-Fi networks • Bluetooth keyboard support NOTE: To use this free application, you must first have a GoToMyPC subscription on the computer(s) you want to access. ********