Zoho Assist vs PulseSMS

Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. Key Features Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen. App lock: App lock provides a biometric lock to secure unattended remote support device. Dark Mode: Choose between dark and bright modes based on your preferences. Power options at the remote end: - Log off - Reboot - Shut down Schedule a remote session with a specific time, date, and other details. Use Assist's text chat option to communicate effectively with your customer during an active remote support session. Multi-monitor navigation: Technicians can access and control multiple monitors during a support session. File transfer: Send and receive files (up to 5 GB) from technician device to customer device during a remote session. Session Notes: Take contextual session notes during a session without needing to switch between apps. Screenshots sync: Screenshots captured during a session may now be synced up to the cloud. In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: -File Transfer -Send Ctrl+Alt+Del -Reboot and Reconnect -Schedule Sessions -Session Notes Quick guide: Install Zoho Assist Technician app. Install the Zoho Assist customer app on the device you need to connect to. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app. Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html

PulseSMS is the mobile companion to Pulse Technologies' business texting platform — a dedicated business number you can text from anywhere, with your whole team's conversations in one shared inbox. MESSAGE • Send and receive SMS and MMS (photos) from your business number • See delivery status on every message you send • Saved replies for the things you type over and over • Request a payment right from a conversation — sends a secure pay link by text STAY ORGANIZED • Search conversations by contact, number, or message • Swipe a conversation to mute it or mark it read/unread • Contacts with saved lists for easy targeting • Works offline — a message sent with no signal queues and sends automatically the moment you're back online CAMPAIGNS • Send a broadcast text to a list of contacts • Track delivery progress in real time STAY IN CONTROL • Push notifications for new messages • Face ID / fingerprint app lock to keep conversations private • Automatic light/dark mode PulseSMS works with your existing Pulse account. Provision or manage numbers on the web, then text from your phone. Pulse Technologies • pulsetechnologies.ai