Zoho Assist vs Ticketify Scanner
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zoho Assist
Connect to and control remote computers securely from any device. This app offers real-time support, file transfer, and multi-monitor navigation for technicians. It also includes features like voice commands and home screen widgets for quick access.
- Secure remote PC connection
- Real-time support and screen sharing
- Unattended access
- File transfer up to 5 GB
- Multi-monitor navigation
- Voice commands via Siri shortcuts
- iOS home screen widgets
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Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. Key Features Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen. App lock: App lock provides a biometric lock to secure unattended remote support device. Dark Mode: Choose between dark and bright modes based on your preferences. Power options at the remote end: - Log off - Reboot - Shut down Schedule a remote session with a specific time, date, and other details. Use Assist's text chat option to communicate effectively with your customer during an active remote support session. Multi-monitor navigation: Technicians can access and control multiple monitors during a support session. File transfer: Send and receive files (up to 5 GB) from technician device to customer device during a remote session. Session Notes: Take contextual session notes during a session without needing to switch between apps. Screenshots sync: Screenshots captured during a session may now be synced up to the cloud. In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: -File Transfer -Send Ctrl+Alt+Del -Reboot and Reconnect -Schedule Sessions -Session Notes Quick guide: Install Zoho Assist Technician app. Install the Zoho Assist customer app on the device you need to connect to. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app. Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html
Ticketify Scanner
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Ticketify Scanner is the door tool for venue staff running a Ticketify event. Point it at a ticket's QR code and it tells you immediately whether the ticket is valid, which seat it is for, and whether somebody has already used it. A re-scan is reported clearly rather than accepted quietly, so a shared or screenshotted code is caught at the door instead of at the seat. Venue networks are unreliable exactly when they matter most. When the signal goes, the scanner keeps working: scans are held on the device — encrypted — and sent as a batch when the connection returns. Nobody waits at the door for a loading spinner. You need a Ticketify staff invitation from the event's organiser to sign in. Staff can check tickets in and nothing else: no refunds, no transfers, no access to anybody's account. Ticketify Scanner is operated by Beyond Borders Limited, Ireland.
Screenshots
Verdict
The clearest difference is in-app purchases: Ticketify Scanner at none against Zoho Assist's 2. On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Zoho Assist sells 2 in-app purchases, starting at $12.99 per month. Ticketify Scanner asks for nothing beyond the download.
| Parameter | Zoho Assist | Ticketify Scanner |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (911 ratings) — better | — |
| Positive reviews | 63.7% of reviews | — |
| Number of ratings | 911 — better | — |
| Update frequency | Monthly | — |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15 — better | 16.4 |
| Further details — not scored | ||
| Size | 82 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | BEYOND BORDERS LIMITED |
Bugs and requests
Zoho Assist
Reported bugs
5 issues- Keyboard input freezes and/or crashes the app
- Mouse clicks are extremely delayed
- Remote printing and remote screen resolution issues
- Disconnects when app is minimized
- Waiting for client to approve when it's not the case
Requested features
2 requests- Multiple monitor support
- Auto logout from remote session
Ticketify Scanner
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Zoho Assist
- Unattended Standard - Monthly$12.991 Month
- Remote Support PRO - Monthly$17.991 Month
Ticketify Scanner
No in-app purchases
Questions
Is Zoho Assist free?
Is Ticketify Scanner free?
Do Zoho Assist or Ticketify Scanner have ads?
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