Comparison

Zoho Assist vs Windows App Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zoho Assist

Connect to and control remote computers securely from any device. Ideal for IT professionals needing to provide real-time support, share screens, and manage unattended access. Offers features like file transfer, multi-monitor support, and voice commands.

Highlights
  • Remote support sessions
  • Unattended access
  • Screen sharing
  • File transfer (up to 5 GB)
  • Multi-monitor navigation
  • Voice commands (Siri shortcuts)
  • Session notes
Features
Read full description

Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. Key Features Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen. App lock: App lock provides a biometric lock to secure unattended remote support device. Dark Mode: Choose between dark and bright modes based on your preferences. Power options at the remote end: - Log off - Reboot - Shut down Schedule a remote session with a specific time, date, and other details. Use Assist's text chat option to communicate effectively with your customer during an active remote support session. Multi-monitor navigation: Technicians can access and control multiple monitors during a support session. File transfer: Send and receive files (up to 5 GB) from technician device to customer device during a remote session. Session Notes: Take contextual session notes during a session without needing to switch between apps. Screenshots sync: Screenshots captured during a session may now be synced up to the cloud. In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: -File Transfer -Send Ctrl+Alt+Del -Reboot and Reconnect -Schedule Sessions -Session Notes Quick guide: Install Zoho Assist Technician app. Install the Zoho Assist customer app on the device you need to connect to. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app. Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html

About

Windows App Mobile

Connect securely to Windows PCs, virtual apps, and desktops from your iOS or iPadOS device. Access your work environment remotely with ease, managing connections and resources from a unified client.

Highlights
  • Connect to remote PCs and virtual desktops
  • Access managed resources
  • Remote Desktop Gateway support
  • Connection management and favorites
  • Audio and video streaming
  • Device redirection (folders, clipboard, microphone, camera)
  • External monitor support
Features
Currently charting
Read full description

Windows App Mobile for iOS and iPadOS (previously named Remote Desktop Mobile) is your gateway to securely connect to Windows including remote PCs and admin-provided virtual apps and desktops across Windows 365, Azure Virtual Desktop, Dev Box and Remote Desktop Services. Embrace the simplicity of a unified client with Windows App Mobile and connect to your Windows in the cloud with ease and security, from the device of your choice. GET STARTED • Learn more about the features of Windows App Mobile at https://aka.ms/WindowsApp. • Configure your PC for remote access using the information at https://aka.ms/rdsetup. KEY FEATURES • Access remote PCs running Windows Professional or Enterprise and Windows Server. • Access managed resources published by your admin. • Connect through a Remote Desktop Gateway. • Simplified management of your connections and credentials from the Connection Center, including a Favorites page to cater to your unique workflow needs. • Audio and video streaming. • Redirect folders, your clipboard, and local devices such as microphones and cameras. • Connect your iPhone or iPad to an external monitor. • Easily switch between Entra accounts. • Dynamically switch between Portrait and Landscape mode. By downloading Windows App Mobile, you agree to the license (see https://aka.ms/WindowsAppLicense) and privacy terms (see https://aka.ms/privacy).

Screenshots

Zoho Assist4 screens
Windows App Mobile4 screens

Verdict

The call

The clearest difference is rating: Zoho Assist at 4.7 against Windows App Mobile's 4.2. Zoho Assist also leads on review sentiment (64% vs 35%) and iOS requirement (15 vs 26.0). Windows App Mobile's advantage is in-app purchases (none vs 2) and chart position (#188 vs unranked). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Zoho Assist sells 2 in-app purchases, starting at $12.99 per month. Windows App Mobile asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Zoho Assist holds the better App Store score, 4.7 against 4.2. That said, the two scores are not equally well evidenced: Windows App Mobile has 7.8K ratings behind it against 904, so its average is the more settled of the two. Written reviews point the same way: 64% of Zoho Assist's written reviews are positive against 35% of Windows App Mobile's.

UpkeepUpdate frequency

Zoho Assist ships an update monthly, Windows App Mobile every 3 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard7 real differences · 4 level
Zoho Assist versus Windows App Mobile: the parameters behind the verdict, then further details
ParameterZoho AssistWindows App Mobile
PriceFreeFree
Rating4.7 (904 ratings) — better4.2 (7.8K ratings)
Positive reviews63.7% of reviews — better34.8% of reviews
Number of ratings9047.8K — better
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
Best chart rank—#188 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15 — better26.0
Further details — not scored
Size92 MB199 MB
Age rating4+4+
DeveloperZoho CorporationMicrosoft Corporation

Customer experience

Zoho Assist

All ratings904 ratings
Positive93.8%
Neutral1.4%
Negative4.8%
Written reviews113 reviews
Positive63.7%
Neutral4.4%
Negative31.9%

Windows App Mobile

All ratings7,798 ratings
Positive77.4%
Neutral5.0%
Negative17.6%
Written reviews705 reviews
Positive34.8%
Neutral15.9%
Negative49.4%

User reviews

Zoho Assist

From 904 App Store ratings

What we love

  • 🚀 Effortless, intuitive access
  • 🚀 Works really well with the iPad
  • 🚀 Secure and extremely well priced
  • 🚀 Brilliant and easy to use
  • 🚀 Very useful

Room to improve

  • 🐛 Not working in general
  • 🐛 Kinda Buggy
  • 🐛 Greed
  • 🐛 Not User Friendly
  • 🐛 Lately has been extremely lagging

Windows App Mobile

From 7.8K App Store ratings

What we love

  • 🚀 Seamless remote desktop experience
  • 👍 Smooth mouse and keyboard support
  • 🚀 Reliable connections
  • 👍 Great integration with Windows
  • 🚀 Responsive and fast

Room to improve

  • 🐛 Keyboard issues (no virtual keyboard, input problems)
  • 🐛 Crashes and freezes
  • 🐛 Resolution and scaling problems
  • 🐛 Connectivity issues, especially over mobile data
  • 🐛 Buggy after updates

Bugs and requests

Zoho Assist

Reported bugs

5 issues
  • Keyboard input freezes and/or crashes the app
  • Mouse clicks are extremely delayed
  • Remote printing and remote screen resolution issues
  • Disconnects when app is minimized
  • Waiting for client to approve when it's not the case

Requested features

2 requests
  • Multiple monitor support
  • Auto logout from remote session

Windows App Mobile

Reported bugs

5 issues
  • Keyboard not working properly
  • Frequent crashes and freezes
  • Connectivity issues, especially over mobile data
  • Resolution and scaling problems
  • Incompatibility with newer iOS devices

Requested features

5 requests
  • Full screen support for external monitors
  • Ability to save/sync connection profiles
  • Support for multiple monitors and remote apps
  • Improved keyboard functionality (F-keys, shortcuts)
  • Better mouse/trackpad support (right-click, scrolling)

In-app purchases

2 purchases

Zoho Assist

Subscriptions2
  • Unattended Standard - Monthly$12.991 Month
  • Remote Support PRO - Monthly$17.991 Month
None

Windows App Mobile

No in-app purchases

Questions

Is Zoho Assist free?
Zoho Assist is free to download, with in-app purchases available.
Is Windows App Mobile free?
Windows App Mobile is free to download, with no in-app purchases.
Which has better reviews, Zoho Assist or Windows App Mobile?
Zoho Assist is rated higher. Zoho Assist averages 4.7 out of 5 from 904 ratings, while Windows App Mobile averages 4.2 from 7.8K ratings.
Do Zoho Assist or Windows App Mobile have ads?
Neither Zoho Assist nor Windows App Mobile shows ads.
Which is updated more often, Zoho Assist or Windows App Mobile?
Zoho Assist ships an update monthly, and Windows App Mobile every 3 weeks. Most recently, Zoho Assist was updated on September 22, 2026 and Windows App Mobile on September 24, 2026.

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