Zoho Assist vs Windows App Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zoho Assist
Connect to and control remote computers securely from any device. Ideal for IT professionals needing to provide real-time support, share screens, and manage unattended access. Offers features like file transfer, multi-monitor support, and voice commands.
- Remote support sessions
- Unattended access
- Screen sharing
- File transfer (up to 5 GB)
- Multi-monitor navigation
- Voice commands (Siri shortcuts)
- Session notes
Read full descriptionHide full description
Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. Key Features Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen. App lock: App lock provides a biometric lock to secure unattended remote support device. Dark Mode: Choose between dark and bright modes based on your preferences. Power options at the remote end: - Log off - Reboot - Shut down Schedule a remote session with a specific time, date, and other details. Use Assist's text chat option to communicate effectively with your customer during an active remote support session. Multi-monitor navigation: Technicians can access and control multiple monitors during a support session. File transfer: Send and receive files (up to 5 GB) from technician device to customer device during a remote session. Session Notes: Take contextual session notes during a session without needing to switch between apps. Screenshots sync: Screenshots captured during a session may now be synced up to the cloud. In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: -File Transfer -Send Ctrl+Alt+Del -Reboot and Reconnect -Schedule Sessions -Session Notes Quick guide: Install Zoho Assist Technician app. Install the Zoho Assist customer app on the device you need to connect to. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app. Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html
Windows App Mobile
Connect securely to Windows PCs, virtual apps, and desktops from your iOS or iPadOS device. Access your work environment remotely with ease, managing connections and resources from a unified client.
- Connect to remote PCs and virtual desktops
- Access managed resources
- Remote Desktop Gateway support
- Connection management and favorites
- Audio and video streaming
- Device redirection (folders, clipboard, microphone, camera)
- External monitor support
Read full descriptionHide full description
Windows App Mobile for iOS and iPadOS (previously named Remote Desktop Mobile) is your gateway to securely connect to Windows including remote PCs and admin-provided virtual apps and desktops across Windows 365, Azure Virtual Desktop, Dev Box and Remote Desktop Services. Embrace the simplicity of a unified client with Windows App Mobile and connect to your Windows in the cloud with ease and security, from the device of your choice. GET STARTED • Learn more about the features of Windows App Mobile at https://aka.ms/WindowsApp. • Configure your PC for remote access using the information at https://aka.ms/rdsetup. KEY FEATURES • Access remote PCs running Windows Professional or Enterprise and Windows Server. • Access managed resources published by your admin. • Connect through a Remote Desktop Gateway. • Simplified management of your connections and credentials from the Connection Center, including a Favorites page to cater to your unique workflow needs. • Audio and video streaming. • Redirect folders, your clipboard, and local devices such as microphones and cameras. • Connect your iPhone or iPad to an external monitor. • Easily switch between Entra accounts. • Dynamically switch between Portrait and Landscape mode. By downloading Windows App Mobile, you agree to the license (see https://aka.ms/WindowsAppLicense) and privacy terms (see https://aka.ms/privacy).
Screenshots
Verdict
The clearest difference is rating: Zoho Assist at 4.7 against Windows App Mobile's 4.2. Zoho Assist also leads on review sentiment (64% vs 35%) and iOS requirement (15 vs 26.0). Windows App Mobile's advantage is in-app purchases (none vs 2) and chart position (#188 vs unranked). On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Zoho Assist sells 2 in-app purchases, starting at $12.99 per month. Windows App Mobile asks for nothing beyond the download.
Zoho Assist holds the better App Store score, 4.7 against 4.2. That said, the two scores are not equally well evidenced: Windows App Mobile has 7.8K ratings behind it against 904, so its average is the more settled of the two. Written reviews point the same way: 64% of Zoho Assist's written reviews are positive against 35% of Windows App Mobile's.
Zoho Assist ships an update monthly, Windows App Mobile every 3 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | Zoho Assist | Windows App Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (904 ratings) — better | 4.2 (7.8K ratings) |
| Positive reviews | 63.7% of reviews — better | 34.8% of reviews |
| Number of ratings | 904 | 7.8K — better |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | — | #188 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15 — better | 26.0 |
| Further details — not scored | ||
| Size | 92 MB | 199 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | Microsoft Corporation |
Customer experience
Zoho Assist
Windows App Mobile
User reviews
Zoho Assist
From 904 App Store ratingsWhat we love
- 🚀 Effortless, intuitive access
- 🚀 Works really well with the iPad
- 🚀 Secure and extremely well priced
- 🚀 Brilliant and easy to use
- 🚀 Very useful
Room to improve
- 🐛 Not working in general
- 🐛 Kinda Buggy
- 🐛 Greed
- 🐛 Not User Friendly
- 🐛 Lately has been extremely lagging
Windows App Mobile
From 7.8K App Store ratingsWhat we love
- 🚀 Seamless remote desktop experience
- 👍 Smooth mouse and keyboard support
- 🚀 Reliable connections
- 👍 Great integration with Windows
- 🚀 Responsive and fast
Room to improve
- 🐛 Keyboard issues (no virtual keyboard, input problems)
- 🐛 Crashes and freezes
- 🐛 Resolution and scaling problems
- 🐛 Connectivity issues, especially over mobile data
- 🐛 Buggy after updates
Bugs and requests
Zoho Assist
Reported bugs
5 issues- Keyboard input freezes and/or crashes the app
- Mouse clicks are extremely delayed
- Remote printing and remote screen resolution issues
- Disconnects when app is minimized
- Waiting for client to approve when it's not the case
Requested features
2 requests- Multiple monitor support
- Auto logout from remote session
Windows App Mobile
Reported bugs
5 issues- Keyboard not working properly
- Frequent crashes and freezes
- Connectivity issues, especially over mobile data
- Resolution and scaling problems
- Incompatibility with newer iOS devices
Requested features
5 requests- Full screen support for external monitors
- Ability to save/sync connection profiles
- Support for multiple monitors and remote apps
- Improved keyboard functionality (F-keys, shortcuts)
- Better mouse/trackpad support (right-click, scrolling)
In-app purchases
Zoho Assist
- Unattended Standard - Monthly$12.991 Month
- Remote Support PRO - Monthly$17.991 Month
Windows App Mobile
No in-app purchases
Questions
Is Zoho Assist free?
Is Windows App Mobile free?
Which has better reviews, Zoho Assist or Windows App Mobile?
Do Zoho Assist or Windows App Mobile have ads?
Which is updated more often, Zoho Assist or Windows App Mobile?
Other comparisons















