Comparison

CINC Agent vs Map My Customers

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CINC Agent

Manage your real estate leads and client communications efficiently from your mobile device. Stay connected with home seekers through instant notifications, direct messaging, and property search capabilities.

Highlights
  • Lead push notifications
  • View and manage leads
  • Direct call, text, email
  • Mass messaging
  • Property search and sharing
  • Manage tasks and saved searches
  • Add lead notes and reminders
Features
Read full description

The mobile companion app for your Commissions Inc agent account. Manage your leads on the go, and quickly get in touch with your home seekers. Features: -Lead push notifications so you can instantly get in contact with new buyers -View all of your leads and 1-touch to view details -Call, Text, and Email your leads right from the app -Mass messaging capability -Search for properties for and share properties directly in the App -Manage Plan Tasks -Edit/Create saved searches -Filter and sort to manage leads -Keyword search to find leads -Add lead notes and reminders that instantly sync with your agent dashboard -Ability to add a new lead -Organize by labels

About

Map My Customers

This app acts as a digital co-pilot for field sales representatives, providing instant access to customer details, activity history, and sales maps. It helps optimize routes, generate leads, and streamline daily tasks like logging calls and check-ins, allowing for more customer-facing time.

Highlights
  • Customer records with deal and contact details
  • Activity history with notes and contact logs
  • Sales map with account filtering
  • Nearby prospect lead generation
  • Optimized route planning
  • Automatic call and route logging
  • Quick location-based check-ins
Features
Read full description

Field sales reps, meet your co-pilot. Everything you need to know about your customers in your pocket. - Customer Records: All the details of your accounts - including related people and deals - are easily accessible - Activity History: View notes on the account and all the times they’ve been contacted Know who to see and when. - Sales Map: See your accounts on a map and filter by what’s most important, like product line, deal size, and last activity - Lead Generation: Find nearby prospects to add to your route on the fly or make up lost time from a cancelled appointment Spend less time behind the wheel and more time in front of customers. - Route Planner: Create, save and share optimized routes based on location, priority, deal size and more Built to fit your day, not get in the way. - Quick Actions: Automatically log and track your calls, emails and routes with pre-filled information - Check-Ins: Log visits in seconds based on your location Field sales reps love Map My Customers: Game Changer Being on the road you can get a bit scatter brained, but MMC changes all that. I live by this app. Helps me get where I need to be efficiently and on top of it all I can document my travels and update my account profile to reflect comments or dialogues we had in customer meetings. I love MMC and would recommend to anyone working in sales. ~ Melberss – Nov 19, 2019 Great App I took over a new territory with 6 accounts. MMC helped me keep everything in front of me. I especially loved the color coded pins and being able to add call/ visit notes. Note: Bring your charging cable! Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

CINC Agent4 screens
Map My Customers4 screens

Verdict

The call

The clearest difference is review sentiment: Map My Customers at 81% against CINC Agent's 43%. Map My Customers also leads on iOS requirement (16.0 vs 18.0). CINC Agent's advantage is rating (4.6 vs 4.1). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CINC Agent holds the better App Store score, 4.6 against 4.1. Both are backed by a comparable volume of ratings — 796 and 457 respectively. Written reviews complicate that: 43% of CINC Agent's written reviews are positive against 81% of Map My Customers's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 19, 2026 and September 21, 2026 respectively.

Scorecard3 real differences · 7 level
CINC Agent versus Map My Customers: the parameters behind the verdict, then further details
ParameterCINC AgentMap My Customers
PriceFreeFree
Rating4.6 (796 ratings) — better4.1 (457 ratings)
Positive reviews42.6% of reviews80.5% of reviews — better
Number of ratings796 — better457
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size104 MB111 MB
Age rating17+4+
DeveloperHBN Media IncMap My Customers, Inc.

Customer experience

CINC Agent

All ratings796 ratings
Positive91.1%
Neutral3.8%
Negative5.2%
Written reviews47 reviews
Positive42.6%
Neutral10.6%
Negative46.8%

Map My Customers

All ratings457 ratings
Positive78.6%
Neutral5.0%
Negative16.4%
Written reviews113 reviews
Positive80.5%
Neutral3.5%
Negative15.9%

User reviews

CINC Agent

From 796 App Store ratings

What we love

  • 📱 Mobile-first functionality for agents on the go
  • 🎯 Comprehensive lead management and organization
  • 📞 Quick dialer and mass communication features
  • 🔄 Syncs well with desktop platform
  • 👍 Intuitive design (in earlier versions)

Room to improve

  • 🐌 Extremely slow loading times
  • 🐛 Frequent app crashes and freezing
  • 😤 Unintuitive and clumsy user interface
  • ⚠️ Poor notification system reliability
  • 🔧 Unresponsive customer support

Map My Customers

From 457 App Store ratings

What we love

  • 🚀 Time saver
  • 👍 User-friendly
  • 🚀 Efficient and easy to use
  • 🚀 Helps stay organized
  • 🚀 Great routing and planning tool

Room to improve

  • 🐛 Crashes and freezes
  • 🐛 Buggy and glitchy
  • 🐛 Unreliable internet connectivity
  • 🐛 Data loss issues
  • 👎 Poor customer service

Bugs and requests

CINC Agent

Reported bugs

13 issues
  • Notes and data erased when saving client information
  • App freezes after second tap/interaction
  • Notifications not sending despite settings enabled
  • Search functionality broken on iOS 14.2+
  • Pipeline status unable to be updated in app
Show 8 more
  • New leads fail to load on iPhone
  • App crashes on launch or any user input
  • Caller ID feature non-functional
  • Home search setup changes not saving
  • Text messages not reflecting in app
  • Feedback 'send' button greyed out
  • Persistent notification count (70) not clearing
  • Connectivity issues even when other apps work fine

Requested features

9 requests
  • Photo and video messaging via text
  • Caller ID integration with CINC number
  • Improved calendar interface with fewer clicks
  • Chat function integration
  • ISA platform integration
Show 4 more
  • Market-specific keyword optimization
  • Ability to use CINC number for outbound calls
  • Better connectivity and stability updates
  • Restore previous calendar design

Map My Customers

Reported bugs

5 issues
  • Login issues
  • Incompatibility with older devices
  • Route planning errors
  • Data sync problems
  • Frequent crashes

Requested features

6 requests
  • Offline functionality
  • Advanced reporting and analytics
  • Expense tracking integration
  • Calendar integration
  • Improved lead management
Show 1 more
  • Customization options

In-app purchases

None

CINC Agent

No in-app purchases

None

Map My Customers

No in-app purchases

Questions

Is CINC Agent free?
CINC Agent is free to download, with no in-app purchases.
Is Map My Customers free?
Map My Customers is free to download, with no in-app purchases.
Which has better reviews, CINC Agent or Map My Customers?
CINC Agent is rated higher. CINC Agent averages 4.6 out of 5 from 796 ratings, while Map My Customers averages 4.1 from 457 ratings.
Do CINC Agent or Map My Customers have ads?
Neither CINC Agent nor Map My Customers shows ads.
Which is updated more often, CINC Agent or Map My Customers?
CINC Agent ships an update every 3 weeks, and Map My Customers every 3 weeks. Most recently, CINC Agent was updated on September 19, 2026 and Map My Customers on September 21, 2026.

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