CINC Agent vs Map My Customers
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CINC Agent
Manage your real estate leads and client communications efficiently from your mobile device. Stay connected with home seekers through instant notifications, direct messaging, and property search capabilities.
- Lead push notifications
- View and manage leads
- Direct call, text, email
- Mass messaging
- Property search and sharing
- Manage tasks and saved searches
- Add lead notes and reminders
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The mobile companion app for your Commissions Inc agent account. Manage your leads on the go, and quickly get in touch with your home seekers. Features: -Lead push notifications so you can instantly get in contact with new buyers -View all of your leads and 1-touch to view details -Call, Text, and Email your leads right from the app -Mass messaging capability -Search for properties for and share properties directly in the App -Manage Plan Tasks -Edit/Create saved searches -Filter and sort to manage leads -Keyword search to find leads -Add lead notes and reminders that instantly sync with your agent dashboard -Ability to add a new lead -Organize by labels
Map My Customers
This app acts as a digital co-pilot for field sales representatives, providing instant access to customer details, activity history, and sales maps. It helps optimize routes, generate leads, and streamline daily tasks like logging calls and check-ins, allowing for more customer-facing time.
- Customer records with deal and contact details
- Activity history with notes and contact logs
- Sales map with account filtering
- Nearby prospect lead generation
- Optimized route planning
- Automatic call and route logging
- Quick location-based check-ins
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Field sales reps, meet your co-pilot. Everything you need to know about your customers in your pocket. - Customer Records: All the details of your accounts - including related people and deals - are easily accessible - Activity History: View notes on the account and all the times they’ve been contacted Know who to see and when. - Sales Map: See your accounts on a map and filter by what’s most important, like product line, deal size, and last activity - Lead Generation: Find nearby prospects to add to your route on the fly or make up lost time from a cancelled appointment Spend less time behind the wheel and more time in front of customers. - Route Planner: Create, save and share optimized routes based on location, priority, deal size and more Built to fit your day, not get in the way. - Quick Actions: Automatically log and track your calls, emails and routes with pre-filled information - Check-Ins: Log visits in seconds based on your location Field sales reps love Map My Customers: Game Changer Being on the road you can get a bit scatter brained, but MMC changes all that. I live by this app. Helps me get where I need to be efficiently and on top of it all I can document my travels and update my account profile to reflect comments or dialogues we had in customer meetings. I love MMC and would recommend to anyone working in sales. ~ Melberss – Nov 19, 2019 Great App I took over a new territory with 6 accounts. MMC helped me keep everything in front of me. I especially loved the color coded pins and being able to add call/ visit notes. Note: Bring your charging cable! Continued use of GPS running in the background can dramatically decrease battery life.
Screenshots
Verdict
The clearest difference is review sentiment: Map My Customers at 81% against CINC Agent's 43%. Map My Customers also leads on iOS requirement (16.0 vs 18.0). CINC Agent's advantage is rating (4.6 vs 4.1). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CINC Agent holds the better App Store score, 4.6 against 4.1. Both are backed by a comparable volume of ratings — 796 and 457 respectively. Written reviews complicate that: 43% of CINC Agent's written reviews are positive against 81% of Map My Customers's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 19, 2026 and September 21, 2026 respectively.
| Parameter | CINC Agent | Map My Customers |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (796 ratings) — better | 4.1 (457 ratings) |
| Positive reviews | 42.6% of reviews | 80.5% of reviews — better |
| Number of ratings | 796 — better | 457 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 104 MB | 111 MB |
| Age rating | 17+ | 4+ |
| Developer | HBN Media Inc | Map My Customers, Inc. |
Customer experience
CINC Agent
Map My Customers
User reviews
CINC Agent
From 796 App Store ratingsWhat we love
- 📱 Mobile-first functionality for agents on the go
- 🎯 Comprehensive lead management and organization
- 📞 Quick dialer and mass communication features
- 🔄 Syncs well with desktop platform
- 👍 Intuitive design (in earlier versions)
Room to improve
- 🐌 Extremely slow loading times
- 🐛 Frequent app crashes and freezing
- 😤 Unintuitive and clumsy user interface
- ⚠️ Poor notification system reliability
- 🔧 Unresponsive customer support
Map My Customers
From 457 App Store ratingsWhat we love
- 🚀 Time saver
- 👍 User-friendly
- 🚀 Efficient and easy to use
- 🚀 Helps stay organized
- 🚀 Great routing and planning tool
Room to improve
- 🐛 Crashes and freezes
- 🐛 Buggy and glitchy
- 🐛 Unreliable internet connectivity
- 🐛 Data loss issues
- 👎 Poor customer service
Bugs and requests
CINC Agent
Reported bugs
13 issues- Notes and data erased when saving client information
- App freezes after second tap/interaction
- Notifications not sending despite settings enabled
- Search functionality broken on iOS 14.2+
- Pipeline status unable to be updated in app
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- New leads fail to load on iPhone
- App crashes on launch or any user input
- Caller ID feature non-functional
- Home search setup changes not saving
- Text messages not reflecting in app
- Feedback 'send' button greyed out
- Persistent notification count (70) not clearing
- Connectivity issues even when other apps work fine
Requested features
9 requests- Photo and video messaging via text
- Caller ID integration with CINC number
- Improved calendar interface with fewer clicks
- Chat function integration
- ISA platform integration
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- Market-specific keyword optimization
- Ability to use CINC number for outbound calls
- Better connectivity and stability updates
- Restore previous calendar design
Map My Customers
Reported bugs
5 issues- Login issues
- Incompatibility with older devices
- Route planning errors
- Data sync problems
- Frequent crashes
Requested features
6 requests- Offline functionality
- Advanced reporting and analytics
- Expense tracking integration
- Calendar integration
- Improved lead management
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- Customization options
In-app purchases
CINC Agent
No in-app purchases
Map My Customers
No in-app purchases
Questions
Is CINC Agent free?
Is Map My Customers free?
Which has better reviews, CINC Agent or Map My Customers?
Do CINC Agent or Map My Customers have ads?
Which is updated more often, CINC Agent or Map My Customers?
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