CINC Agent User Reviews

What users say

Top reviews

Not even the bare minimum

Barely usable & you’ll notice by the lack of review replies- Cinc couldn’t care less.

Loading times harken back to dial up internet, clumsy & buggy UI, and even when I reported issues 6+ months ago they said “we’re aware & working on it” & the same issues continue-

Like when adding notes to a client, when you hit save afterward? IT ERASES EVERYTHING. What you added AND everything else.

Awful app & Cinc is completely unconcerned with client experience or concerns
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Lots of better options

Have used 10 CRM's in real estate. This one has as many drawback as any other. Customer service is kind of pain in the neck and overall a lot of the features are not intuitive. Use it if you have to, but otherwise I'd keep looking.

The App is Unintuitive

The app is unintuitive. It rarely loads, and when it does it is super laggy. It’s like using an app from 2008 that’s never been updated. I expect better from CINC

Non functional, Outdated and Poorly designed

Had to use the browser, such a bad app in 2024? Not even worth if this were for free.

CINC App

The CINC app CONSTANTLY freezes and the Caller ID feature doesn’t work for than it does. Horrible.

Updates are slow to roll out

Home Search setup or changes to a search aren’t being saved. Deleting and reinstalling doesn’t solve it. Several weeks now, when you work mobile, this function has to work.

Time to get into 2023

Pretty sad we are in 2023 and your platform won’t let me send or receive photo/videos from my client via text.

Not to mention your platform has issues sending to certain email address’

Wish our team had stayed with Chime. Sad.

It’s all fake

My experience is the lead gen is manipulated to charge for “leads” you will never make contact with. 8 months to date and not a single viable lead that is either a buyer or seller. Complaints go nowhere, they just stop responding, but never stop charging. My personal opinion, stay as far away as possible and save a lot of your money.
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Notifications not working

I have my notifications in my CINC account settings on for everything to send a notification to CINCAgent, but I get zero notifications. I have my notifications turned on for the CINC app in my iPhone settings. There is a glitch somewhere.

Awful!

This app doesn’t reflect text just sent nor does it show I even sent a text. The website is MUCH better but WAY TOO CONPLICATED!

Greatest Real Estate CRM App for agents!

Best CRM app in the real estate.

Great App for Agents on the go

You can do pretty much everything you can on the CINC platform itself! You can’t EVERYTHING the CRM does on the website (It comes pretty close), but overall it does everything you would NEED as an agent on the go!

Must Have App For Any Serious Agent

Have used many Real Estate Agent apps and the CINC App is head and shoulders above the rest. This App allows me to have everything in the palm of my hand and saves me from carrying my laptop. Bravo CINC!

Love Cinc-TeamJK

Love Nelson! Give him a raise!

Need to consider Isa platform

Really want you guys to hone in on our market key words and click dynamic regarding boating, ocean, water, dockage yachting behind home. Weather and anything else you could think of to drive better quality leads within our direct sector.

I’ve never been so happy to pay a bill!
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No iPhone notifications

I have the app set to notify me on my iPhone, yet it does not. I’ve tried everything to to get it to work, and it never a shows a notification, banner, etc. nothing.

NEED MAJOR WORK!

App takes forever to open and load. It keeps telling me I have 70 notifications, even when I go in and clean up the messages and notifications. I’m at the point where I’m only taking leads that come in when I’m at my desktop. Very frustrating to work with this app!!!

Need an update for latest IOS update

The app is fine. Two things that should be considered on next release.
1. Deploy update to address connectivity issues. Even when other apps are working fine, this one has issues connecting.
2. Implement a feature so that cinc number is used when making calls from cell phone

Broken Search

Search no longer works on iOS 14.2.

Could be much better

Too many issues to be a reliable app. Might as well stick to the website. For example, I can search a lead by name, number, etc. on the website but don’t get any results in the app.

Could be better

My CINC app hasn’t ever worked without flaws. I’m not sure why they can’t fix it. It seems that it went from developer to agent without a test. It’s bothersome and could be much easier to use, but I do like it. Just not a great app compared to Boomtown or some of the others.