IBM MaaS360 Browser vs IBM Control Desk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IBM MaaS360 Browser
Securely access web content on iOS devices. IT administrators can manage intranet access, restrict features, and monitor blocked content attempts. Requires a MaaS360 account for use.
- Secure web content access
- Manage intranet resources
- Control website access
- Restrict browser features
- Monitor blocked content
Read full descriptionHide full description
IBM MaaS360 Browser provides a simple and secure way for users to access to web content from iOS devices. With this app, IT administrators can: - Provide seamless access to internal intranet resources - Allow access to specific websites or categories of websites - Restrict certain browser features to protect corporate data - Be alerted when a device attempts to access blocked content Notes: This application requires an account with MaaS360. Please contact your help desk for support.
IBM Control Desk
This app allows service desk agents, field agents, and managers to manage tickets and requests remotely. Users can view, edit, and comment on tickets, change ownership and status, and approve or reject requests. Business users can also access self-service options like searching for solutions and creating service requests.
- View and edit tickets
- Change ticket ownership and status
- Comment on tickets
- Approve or reject requests
- Search for solutions
- Create service requests
Read full descriptionHide full description
With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app. View and edit tickets, change ownership, change status, and comment on tickets while on-the-go. Managers can also approve or reject requests. Business users can enjoy the convenience of self-service with the IBM Control Desk mobile app. Search for solutions, create service requests, and check status of service requests from your mobile device. The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.
Screenshots
Verdict
The clearest difference is review sentiment: IBM Control Desk at 100% against IBM MaaS360 Browser's 7%. IBM Control Desk also leads on iOS requirement (11.0 vs 15.0). IBM MaaS360 Browser's advantage is update cadence (every 3 months vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IBM MaaS360 Browser ships an update every 3 months, IBM Control Desk every 7 months. Both last shipped on November 3, 2026.
| Parameter | IBM MaaS360 Browser | IBM Control Desk |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (47 ratings) — better | — |
| Positive reviews | 6.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 47 — better | — |
| Update frequency | Every 3 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 78 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | International Business Machines Corp. | IBM |
Customer experience
IBM MaaS360 Browser
IBM Control Desk
In-app purchases
IBM MaaS360 Browser
No in-app purchases
IBM Control Desk
No in-app purchases
Questions
Is IBM MaaS360 Browser free?
Is IBM Control Desk free?
Do IBM MaaS360 Browser or IBM Control Desk have ads?
Which is updated more often, IBM MaaS360 Browser or IBM Control Desk?
Other comparisons
