MyRichardson vs Express Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyRichardson
Easily connect with the City of Richardson by reporting issues like potholes or missed trash collection. Track the progress of your submissions and stay informed about city news and upcoming events.
- Report city issues
- Track issue progress
- Submit photos with reports
- Pinpoint issue location
- Receive updates on requests
- Stay updated on city news and events
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The MyRichardson App makes connecting with the City of Richardson easier than ever. You can report issues directly to City staff and track the progress of your issue to completion. You can also keep up to date on City news and events. Here’s how it works: 1. See something in Richardson that needs to be fixed? (A pothole, high weeds/grass, missed trash/recycling collection, graffiti, watering violations, etc.) 2. Submit a request through the app. You can attach a photo and pinpoint the location using your phone. 3. City staff receives the request and resolves the issue. You can submit issues anonymously or provide your contact information to receive updates when your request is completed. Using the MyRichardson App, you are also able to track the status of your request.
Express Energy
Manage your energy account easily on the go. View usage, bills, and history. Renew plans, transfer service, and access account details anytime.
- View usage and bills
- Access bill history
- Renew plans
- Transfer service
- Manage account day-to-day
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The Express Energy mobile app provides you with access to everything you need to manage your account day to day. View your usage and bill anytime. View bill history, renew your plan, transfer your service to a new address, and more. We’d love your feedback, so please share it with us using the developer email address listed in the app store. For more about the app, visit www.MyExpressEnergy.com/Mobile-App. For our Privacy Policy, visit www.MyExpressEnergy.com/Privacy-Policy.
Screenshots
Verdict
The clearest difference is rating: MyRichardson at 2.3 against Express Energy's 1.8. MyRichardson also leads on ratings volume (18 vs 5). Express Energy's advantage is review sentiment (33% vs 24%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyRichardson holds the better App Store score, 2.3 against 1.8. Both are backed by a comparable volume of ratings — 18 and 5 respectively. Written reviews complicate that: 24% of MyRichardson's written reviews are positive against 33% of Express Energy's, so the app with the better star average is not the one people write more warmly about.
MyRichardson ships an update every 2 months, Express Energy every 3 months. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.
| Parameter | MyRichardson | Express Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (18 ratings) — better | 1.8 (5 ratings) |
| Positive reviews | 23.8% of reviews | 33.3% of reviews — better |
| Number of ratings | 18 — better | 5 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 47 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Richardson | Value Based Brands, LLC |
Customer experience
MyRichardson
Express Energy
In-app purchases
MyRichardson
No in-app purchases
Express Energy
No in-app purchases
Questions
Is MyRichardson free?
Is Express Energy free?
Which has better reviews, MyRichardson or Express Energy?
Do MyRichardson or Express Energy have ads?
Which is updated more often, MyRichardson or Express Energy?
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