Comparison

MyRichardson vs Express Energy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyRichardson

Easily connect with the City of Richardson by reporting issues like potholes or missed trash collection. Track the progress of your submissions and stay informed about city news and upcoming events.

Highlights
  • Report city issues
  • Track issue progress
  • Submit photos with reports
  • Pinpoint issue location
  • Receive updates on requests
  • Stay updated on city news and events
Features
Read full description

The MyRichardson App makes connecting with the City of Richardson easier than ever. You can report issues directly to City staff and track the progress of your issue to completion. You can also keep up to date on City news and events. Here’s how it works: 1. See something in Richardson that needs to be fixed? (A pothole, high weeds/grass, missed trash/recycling collection, graffiti, watering violations, etc.) 2. Submit a request through the app. You can attach a photo and pinpoint the location using your phone. 3. City staff receives the request and resolves the issue. You can submit issues anonymously or provide your contact information to receive updates when your request is completed. Using the MyRichardson App, you are also able to track the status of your request.

About

Express Energy

Manage your energy account easily on the go. View usage, bills, and history. Renew plans, transfer service, and access account details anytime.

Highlights
  • View usage and bills
  • Access bill history
  • Renew plans
  • Transfer service
  • Manage account day-to-day
Features
Read full description

The Express Energy mobile app provides you with access to everything you need to manage your account day to day. View your usage and bill anytime. View bill history, renew your plan, transfer your service to a new address, and more. We’d love your feedback, so please share it with us using the developer email address listed in the app store. For more about the app, visit www.MyExpressEnergy.com/Mobile-App. For our Privacy Policy, visit www.MyExpressEnergy.com/Privacy-Policy.

Screenshots

MyRichardson3 screens
Express Energy3 screens

Verdict

The call

The clearest difference is rating: MyRichardson at 2.3 against Express Energy's 1.8. MyRichardson also leads on ratings volume (18 vs 5). Express Energy's advantage is review sentiment (33% vs 24%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyRichardson holds the better App Store score, 2.3 against 1.8. Both are backed by a comparable volume of ratings — 18 and 5 respectively. Written reviews complicate that: 24% of MyRichardson's written reviews are positive against 33% of Express Energy's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

MyRichardson ships an update every 2 months, Express Energy every 3 months. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

Scorecard3 real differences · 7 level
MyRichardson versus Express Energy: the parameters behind the verdict, then further details
ParameterMyRichardsonExpress Energy
PriceFreeFree
Rating2.3 (18 ratings) — better1.8 (5 ratings)
Positive reviews23.8% of reviews33.3% of reviews — better
Number of ratings18 — better5
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size47 MB48 MB
Age rating4+4+
DeveloperCity of RichardsonValue Based Brands, LLC

Customer experience

MyRichardson

All ratings18 ratings
Positive33.3%
Neutral5.6%
Negative61.1%
Written reviews21 reviews
Positive23.8%
Neutral4.8%
Negative71.4%

Express Energy

All ratings5 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

In-app purchases

None

MyRichardson

No in-app purchases

None

Express Energy

No in-app purchases

Questions

Is MyRichardson free?
MyRichardson is free to download, with no in-app purchases.
Is Express Energy free?
Express Energy is free to download, with no in-app purchases.
Which has better reviews, MyRichardson or Express Energy?
MyRichardson is rated higher. MyRichardson averages 2.3 out of 5 from 18 ratings, while Express Energy averages 1.8 from 5 ratings.
Do MyRichardson or Express Energy have ads?
Neither MyRichardson nor Express Energy shows ads.
Which is updated more often, MyRichardson or Express Energy?
MyRichardson ships an update every 2 months, and Express Energy every 3 months. Most recently, MyRichardson was updated on November 1, 2026 and Express Energy on October 30, 2026.

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