MyRichardson

MyRichardson

by City of Richardson

18 ratings
21 reviews
Free

Details

  • Released
  • Updated
  • March 2, 2013
  • February 21, 2026

Features

MyRichardson screenshot #1 for iPhone
MyRichardson screenshot #2 for iPhone
MyRichardson screenshot #3 for iPhone
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About

Easily connect with the City of Richardson by reporting issues like potholes or missed trash collection. Track the progress of your submissions and stay informed about city news and upcoming events.

Report city issues
Track issue progress
Submit photos with reports
Pinpoint issue location
Receive updates on requests
Stay updated on city news and events
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What's New in MyRichardson

3.3.6

February 21, 2026

In order to get the best user experience, please install the latest version of the app. Includes important updates to support latest iOS version and apple devices. Improved overall stability of functions. View Important messages and alerts from the City Of Richardson. Further improvements to performance of the app.

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User reviews

First open fail

The first time I opened the app it displayed a white screen with an http 404 error and two buttons, “accept” and “cancel”.
I assume the page is supposed to display the EULA. Can’t even get the 1st step after installing the app correct? I selected “CANCEL” and uninstalled. How much of our taxes are going to this very poor app developer? Should be zero.
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Good concept, but doesn’t work

One of the buggiest apps I’ve encountered.

Never works correctly

App opens and it’s easy to find info on current issues but always freezes-up if you try to report an issue. The BABIC is basically worthless. Freezes and I just have to go to my laptop and pull up the website. PLEASE fix this!

Does what we need

Most important feature is the BABIC request, which works perfect.

Great app

Great app. Very helpful.

Developer apps

FAQ

What types of issues can I report with My Richardson?

You can report various issues such as potholes, high weeds/grass, missed trash or recycling collection, graffiti, and watering violations. The app allows you to attach photos and pinpoint the exact location of the issue.

Can I track the status of my reported issues in My Richardson?

Yes, the My Richardson app allows you to track the status of your submitted requests. You can receive updates on the progress of your issue until it is resolved.

Is My Richardson free to download and use?

Yes, My Richardson is a free application. It is available for download on iPhone and iPad devices and does not require any payment to use its features.

How often is My Richardson updated?

The app was last updated on February 21, 2026, with version 3.3.6. While specific update frequency isn't detailed, this indicates ongoing development and maintenance by the City of Richardson.

Can I submit an issue anonymously using My Richardson?

Yes, you have the option to submit issues anonymously through the My Richardson app. Alternatively, you can provide your contact information to receive direct updates on your request's completion.

What devices are compatible with My Richardson?

My Richardson is compatible with iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile operating systems.

What is the age rating for My Richardson?

My Richardson has an age rating of 4+. This suggests that the content and functionality of the app are considered appropriate for children aged four and older.

Who developed My Richardson?

My Richardson was developed by the City of Richardson. This indicates that the app is an official tool provided by the local government for its residents.