Comparison

sweetgreen vs Jeni's

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

sweetgreen

Easily order fresh, customizable salads and bowls for pickup or delivery. Join a rewards program to earn points and redeem exclusive offers. Discover seasonal specials and create your perfect meal from over a million combinations.

Highlights
  • Order ahead for pickup
  • Delivery options
  • Rewards program
  • Customizable meals
  • Seasonal specials
  • Reorder favorites
  • Gift cards
Features
Read full description

Get Green With It — Download the app and join SG Rewards for free Order and Earn — Earn points on every order and redeem rewards Plan Ahead — Skip the line and order ahead for in-restaurant pickup. Keep it Fresh — Explore our most enticing limited-edition bowls and seasonal specials. Start From Scratch — Create your very own with over 1 million ways to customize. Do It Again — Favorite you go-to orders and reorder them with ease in just a few taps. The Gift of Green - Purchase gift cards directly in the app. Find us on Instagram (@sweetgreen), Facebook (facebook.com/sweetgreen), and Twitter (@sweetgreen), or drop us a line at http://sweetgreen.com/contact.

About

Jeni's

Earn points on every purchase to redeem for free ice cream and other rewards. Order ahead to skip the line or get ice cream delivered. Enjoy a free scoop on your birthday.

Highlights
  • Earn points for purchases
  • Redeem points for free ice cream
  • Order ahead for pickup
  • Ice cream delivery
  • Refer-a-friend bonus points
  • Free birthday scoop
Features
Read full description

Welcome to Jeni's Splendid Rewards! Enjoying the world’s best ice cream should definitely win you prizes. Download the app and earn a reward on every ice cream purchase. We’re talking special discounts, free ice cream, cool merch, and more. (And a free upgrade just for signing up!) Plus, get access to members-only extras like birthday ice cream, early access to new flavors, and chances to earn bonus rewards.

Screenshots

sweetgreen4 screens
Jeni's4 screens

Verdict

The call

The clearest difference is monetization model: Jeni's at free against sweetgreen's free with in-app purchases. Jeni's also leads on review sentiment (55% vs 40%) and device support (3 vs 1). sweetgreen's advantage is ratings volume (178K vs 3.6K) and update cadence (every 3 weeks vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for sweetgreen against 4.9 for Jeni's. That said, the two scores are not equally well evidenced: sweetgreen has 178K ratings behind it against 3.6K, so its average is the more settled of the two. Written reviews are what separate them: 40% of sweetgreen's written reviews are positive against 55% of Jeni's's.

UpkeepUpdate frequency

sweetgreen ships an update every 3 weeks, Jeni's every 2 months. The most recent releases landed on November 9, 2026 and November 3, 2026 respectively.

Scorecard6 real differences · 5 level
sweetgreen versus Jeni's: the parameters behind the verdict, then further details
ParametersweetgreenJeni's
PriceFreeFree
Rating4.9 (178K ratings) — better4.9 (3.6K ratings)
Positive reviews40.5% of reviews54.8% of reviews — better
Number of ratings178K — better3.6K
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#124 — better—
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.415.1 — better
Further details — not scored
Size127 MB32 MB
Age rating4+4+
DevelopersweetgreenJenis Splendid Ice Creams, LLC

Customer experience

sweetgreen

All ratings177,219 ratings
Positive97.4%
Neutral1.0%
Negative1.7%
Written reviews373 reviews
Positive40.5%
Neutral9.9%
Negative49.6%

Jeni's

All ratings3,546 ratings
Positive97.6%
Neutral0.7%
Negative1.6%
Written reviews84 reviews
Positive54.8%
Neutral2.4%
Negative42.9%

User reviews

sweetgreen

From 178K App Store ratings

What we love

  • 🚀 Convenient ordering and pickup
  • 👍 Customizable and intuitive app
  • 🚀 Easy to track rewards and pay in-store
  • 👍 Detailed menu and nutrition info

Room to improve

  • 🐛 Buggy and unresponsive app
  • 🚫 Cannot order with non-US payment cards
  • 🕰️ Slow order processing and long wait times
  • 🤯 Confusing navigation and order management

Jeni's

From 3.6K App Store ratings

What we love

  • ⭐ Great customer service
  • 🍦 Delicious ice cream
  • 🤩 Unique and creative flavors

Room to improve

  • 🐛 Frequent app crashes and glitches
  • 🤔 Confusing rewards system
  • 🤯 Difficult to use app and login process

Bugs and requests

sweetgreen

Reported bugs

4 issues
  • App crashes or freezes frequently
  • Incorrect inventory and unavailable items
  • Issues with order tracking and delivery
  • Login and account management problems

Requested features

4 requests
  • Ability to cancel or modify orders
  • Notification when store is closing soon
  • Option to apply rewards manually
  • Support for non-US addresses and payment methods

Jeni's

Reported bugs

3 issues
  • App freezes when opening rewards
  • Login issues and account recognition problems
  • Rewards not properly applied or tracked

Requested features

3 requests
  • Improve app stability and performance
  • Simplify rewards and loyalty program
  • Add order tracking and delivery updates

In-app purchases

None

sweetgreen

No in-app purchases

None

Jeni's

No in-app purchases

Questions

Is sweetgreen free?
sweetgreen is free to download, with no in-app purchases.
Is Jeni's free?
Jeni's is free to download, with no in-app purchases.
Which has better reviews, sweetgreen or Jeni's?
sweetgreen is rated higher. sweetgreen averages 4.9 out of 5 from 178K ratings, while Jeni's averages 4.9 from 3.6K ratings.
Do sweetgreen or Jeni's have ads?
Neither sweetgreen nor Jeni's shows ads.
Which is updated more often, sweetgreen or Jeni's?
sweetgreen ships an update every 3 weeks, and Jeni's every 2 months. Most recently, sweetgreen was updated on November 9, 2026 and Jeni's on November 3, 2026.

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