Great app
So easy to use
Phenomenal
I could eat here every day. The delivery is incredible up to date. The staff is absolutely fantastic. I love this place. Follow the DOC… I’m on Yelp and Google. Let’s continue to support Sweet Green.:-)
Points expire after 180 days — how sleezy
Pathetic
Help too helpful
If you ever have the misfortune of a problem with your order, certainly don’t use help in this app because no matter how many times you try to close the p chat it opens again and then you can’t do anything else. Meanwhile, the agent — certainly a large language model — asks the same questions over and over again instead of fixing anything or submitting bug reports. What a disgrace. The product is supposed to be a piece of meat, not the customer.
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DON’T MISS OUT
SCREW CHIPOTLE
ABSOLUTELY LOVE SG!!
Cannot say enough good things about Sweetgreen! I’ve heard they are compared to Cava?? I don’t know why cuz they beat Cava any day hands down! Keep making your insanely delicious n healthy foods with rockin selections!! ♥️
Buggy
App gave a wrong estimate because they did not have the ingredient at the store and so just took forever to inform us they didn’t have the ingredient
Fresh!
This is my office lunch favorite! Always fresh and never an issue with the order!
Placing a pick for later time
The online order didn’t allow me to place a pick up time so my order was made way too early. No one answers the phone and there is no way to speak to a person. Horrible customer service
No ice
Company will not allow you to order a drink without ice
Fresh
Every time I order the food is so fresh and I just love that part about this place. And the staff is very friendly.
Healthy Great
Nice and healthy. Timely. Good price. Fresh. I’ll be the SG ambassador
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Charged my card even though meal was undeliverable
Sweetgreen offers “outposts” at various locations. I ordered (after acknowledging that outpost pricing is higher than store pricing), my credit card was charged, and then the app informed me that delivery to that location was temporarily unavailable. When I resubmitted my order, assuming (1) it was a temporary glitch and (2) that the payment had already been collected, a new pending charge appeared on my credit card and the same error message appeared. Collecting payment for services the company knows cannot be rendered is simply unacceptable. The system needs to be configured to accept payment only after confirming delivery and not beforehand.
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Unable to log in
I used without trouble for a while but recently something changed that prevents me from logging in without a code. Have tried for a week now without luck
Crashes at sign in
Not sure why you logged me out. Trying to log in, I put my email in and right after it says you will email me a code, it crashes, creating an endless loop. Why don’t you use passwords like the rest of the universe?
Same bug for months
This app has had the same bug for months that continually shows a location selector when you try to order more than one thing. Unusable. Already reported. Nothing done to fix it
Nutritional information wonky
I downloaded the app because the nutritional information on the website is 100% useless and added a salad with just romaine, kale, and cilantro and it has 4 g of protein, 9 g of carbs, 1 g fat, 5 g fiber, and 60 cal and is missing salt and cholesterol, the things that I need to track.
Can’t make your own wraps
I can’t take lemon out of my wrap because I’ve made “too many modifications”? Let us make our own wraps. Food too expensive.
Fresh, Delicious, and Healthy!
I’m very happy with Sweetgreen! The food is always fresh, delicious, and healthy. The staff is friendly, and the service is excellent. I’ll definitely keep coming back!
