VirtualPBX Softphone vs SoftPhoneApp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VirtualPBX Softphone
Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.
- VoIP calling over data connection
- Company Caller ID
- Call recording
- Voicemail to email
- Real-time call logs
- Custom greetings and hold music
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The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.
SoftPhoneApp
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Note: SoftPhoneApp for iOS is a free SIP-based softphone client that will only work in conjunction with a subscription to an approved hosted business-grade virtual PBX. Compatible with Apple iPhone, iPad, and iPod touch and uses a Wi-Fi or cellular data network connection to make and receive voice and video calls, send messages and see user presence. SoftPhoneApp puts business-class communications tools in your pocket so no matter where you are in the world, you stay connected. An Australian based push service ensures enhanced battery life. Important VOIP over mobile/cellular data notice: Some mobile network operators may prohibit or restrict the use of VoIP functionality over their network and may also impose additional fees. You agree to learn and abide by your cellular carrier’s network restriction. SoftPhoneApp or any of its resellers will not be held liable for any charges, fees or liability imposed by your carrier for use of VoIP over mobile/cellular data.
Screenshots
Verdict
The clearest difference is update cadence: VirtualPBX Softphone at every 6 months against SoftPhoneApp's every 14 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VirtualPBX Softphone ships an update every 6 months, SoftPhoneApp every 14 months. The most recent releases landed on July 27, 2026 and May 13, 2026 respectively.
| Parameter | VirtualPBX Softphone | SoftPhoneApp |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (329 ratings) — better | — |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 329 — better | — |
| Update frequency | Every 6 months — better | Every 14 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 101 MB | 121 MB |
| Age rating | 4+ | 4+ |
| Developer | Virtual PBX | Comms Channel Pty Ltd |
In-app purchases
VirtualPBX Softphone
No in-app purchases
SoftPhoneApp
No in-app purchases
Questions
Is VirtualPBX Softphone free?
Is SoftPhoneApp free?
Do VirtualPBX Softphone or SoftPhoneApp have ads?
Which is updated more often, VirtualPBX Softphone or SoftPhoneApp?
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