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VirtualPBX Softphone

VirtualPBX Softphone

Business Voice, Video and SMS

334 ratings
15 reviews
💼 Business
📊 Productivity
Free

Details

Released
April 25, 2013
Updated
June 9, 2026

Features

Developer

Virtual PBX
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VirtualPBX Softphone screenshot #1 for iPhone
VirtualPBX Softphone screenshot #2 for iPhone
VirtualPBX Softphone screenshot #3 for iPhone
VirtualPBX Softphone screenshot #4 for iPhone
VirtualPBX Softphone screenshot #5 for iPhone
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ipad
📌Ready
Reviews summary↘︎
⭐15
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📝6+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 5 months
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About

Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.

✓VoIP calling over data connection
✓Company Caller ID
✓Call recording
✓Voicemail to email
✓Real-time call logs
✓Custom greetings and hold music
Show original description

What users say about VirtualPBX Softphone

Reviews of VirtualPBX Softphone are mostly negative: the Business app is rated 4.4/5 from 334 App Store ratings. What users like most: works like a real phone, perfect sound quality. Top complaints: poor connection rate, dial pad not working. Summarized from real user reviews.

Positive things

  • 👍Works like a real phone
  • 👍Perfect sound quality
  • 👍Useful software features
  • 👍Helpful staff
  • 👍Easy to use
  • 👍No technical issues
  • 👍Great for travelers
  • 👍Awesome update
  • 👍Useful app
  • 👍Works well
  • 👍Native iPhone app

Negative things

  • 🐛Poor connection rate
  • 🐛Dial pad not working
  • 🐛Can't respond with dials
  • 🐛Wasting time and efforts
  • 🐛Drops calls during connection
  • 🐛Extra charges for app usage
  • 🐛Incoming calls rarely come through
  • 🐛Get cut off on calls
  • 🐛Quality issues on calls
  • 🔋Drains battery quickly
  • 🐛Can't log in
  • 🐛Group not found error
  • 🐛App is junk and useless
  • 🐛Paying for a non-functional app
See all reviews

What's New in VirtualPBX Softphone

6.23.2001

June 9, 2026

- Bug fixes and performance improvements - Support for the latest iOS and iPadOS

User reviews

Most RecentHighest RatedLowest Rated

Poor Connection Rate

The audio doesn't always connect when the call is completed. Either have to make several attempts, during which the call receiver answers without hearing me, or the hard phone is needed to complete the call.
Ggnr1989

Bad

Dial pad is not working..

You can’t respond with dials during calls ..how do you want me to accept calls from Automated System if I can’t press 1 to acces ..

Please fix this
DWDial pad not working

Worst phone service ever

If you’re thinking about this service. Choose another. I recommend ring central.
DDjclmt007

Not recommended

Wasting time n efforts
IIsetw

Cinco Stars

I love it, it works like a real phone. Sound quality, perfect.
OOgiark
See 10 more reviews

Developer apps

VirtualText
VirtualText

by Virtual PBX

💼 Business
Free
VirtualPBX Phone
VirtualPBX Phone

Mobile Client for VirtualPBX

📊 Productivity
Free
VirtualPBX
VirtualPBX

Business Calls on Your Phone

📊 Productivity

(1)

Free
See developer apps

User experience

🐞

Reported Bugs

9 issues

Audio doesn't always connect

Bug

Dial pad not working during calls

Bug

Calls drop during connection process

Bug

Incoming calls rarely come through

Bug

Frequent call cut-offs

Bug

Call quality issues

Bug

App drains battery

Bug

Cannot log in with correct credentials

Bug

Group not found error on login

Bug
✨

Requested Features

5 requests

Fix dial pad functionality for automated systems

Feature

Improve connection reliability for calls

Feature

Ensure incoming calls come through consistently

Feature

Address call dropping issues during connection

Feature

Invest in app development for paid users

Feature

FAQ

What does the VirtualPBX Softphone app do?

The VirtualPBX Softphone app turns your smartphone into a full-featured VoIP phone. It allows you to make and receive business calls using your company's Caller ID over your data connection, without using your personal phone minutes. It also offers advanced features like call recording and centralized voicemail.

What are the key features of this app?

Key features include making outbound calls with your company's Caller ID, automatic or on-demand call recording, centralized business voicemails sent to your email, real-time call logs and monitoring, and customizable greetings and hold music. You can also dial extensions directly and access the main menu with a single key press.

Is this app free to use?

The VirtualPBX Softphone application itself is free to download and use. However, it requires registration to a VirtualPBX VoIP system, which is a paid hosted PBX service. There are no in-app purchases or ads mentioned for the app.

What devices is this app compatible with?

The application is designed for iPhones, allowing you to use your iPhone as a business phone. It supports high-quality calls over 4G, LTE, 5G, or Wi-Fi data connections.

How can I use this app for my business?

This app is ideal for businesses looking to provide their employees with a professional business phone system on their mobile devices. It's perfect for remote workers, sales teams, or any business that wants to separate personal and business calls while leveraging advanced PBX features like call recording and custom greetings.