Comparison

VirtualPBX Softphone vs Callcentric SMS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VirtualPBX Softphone

Transform your smartphone into a powerful business phone system. Make and receive calls using your company's Caller ID, record conversations, and manage voicemails from your email. Enjoy high-quality calls over Wi-Fi or cellular data without using your personal minutes.

Highlights
  • VoIP calling over data connection
  • Company Caller ID
  • Call recording
  • Voicemail to email
  • Real-time call logs
  • Custom greetings and hold music
Features
Read full description

The VirtualPBX Softphone application turns your iPhone into a full-featured VoIP phone in a VirtualPBX phone system. You can receive and make calls over your data connection that enable all of the high-end features available to VirtualPBX VoIP phones, without using your phone's minutes. Audio compression is included at no added cost, providing high-quality calls with 4G, LTE, 5G, or Wi-Fi. Capabilities include: • Outbound calls use your company Caller ID, instead of your personal phone number. • Record both inbound and outbound calls automatically or on-demand. • Centralized business voice messaging, with voicemails sent to your email address. • Real-time reports, logs, and monitoring of all calls with detailed records. • Customized company greetings, voicemail, hold music, and more. • Dial other extensions directly, using just the extension number. • Instant access to your VirtualPBX main menu by pressing just one key. • Enhanced security through VirtualPBX’s unique provisioning system. This app must be registered to a VirtualPBX VoIP system. VirtualPBX is the award-winning hosted PBX service that can make a business-class phone system out of your cell phones and landlines, or can give your company a complete business VoIP phone system based on Internet phone lines. You can even mix and match business VoIP service with mobile phones and landlines to get a custom setup that works perfectly just for you. Features include a custom auto-attendant, follow-me calling, True ACD queues, call recording, voicemail, internet fax, conferencing, and more.

About

Callcentric SMS

Send and receive SMS messages using your Callcentric phone numbers. This app offers real-time messaging, contact list integration, and dark mode support. It requires an active Callcentric account and an SMS Access Plan.

Highlights
  • Real-time SMS messaging
  • Dark Mode support
  • Contact list integration
  • Multiple number support
  • Manage SMS functionality per number
  • Multi-account support
  • Customizable default SMS number
Features
Read full description

The completely new Callcentric SMS app has been re-designed to provide the best SMS experience with your Callcentric account. SMS is supported on ALL of our US and Canada Numbers! Getting started is easy, all you need to do is activate one of our SMS Access Plans on your Callcentric account and install this app on your iOS device. That's it! REQUIRED TO USE THIS APP • An active Callcentric VoIP service account • Callcentric SMS Access Plan & US/Canada phone number NOT CURRENTLY SUPPORTED • MMS Messaging (group messages, attachments, etc) • SMS Messaging with International numbers (outside of US/Canada) FEATURES & HIGHLIGHTS • SMS Messaging in real-time • Dark Mode support for easier viewing • Option to use the Contact List in your device • Support for messaging with multiple numbers via a single interface • Enable/Disable SMS functionality on any of your US, Canada, or toll-free numbers • Store the username and settings for multiple accounts for fast switching between logins • Show your SMS number (the number you are sending from) in the conversation list - useful when you use multiple SMS numbers. Enable in settings • Set a default SMS number to use for sending messages or manually choose the SMS number you want to use on a per message basis. Enable in settings Access to Contacts (optional): Used to let you select a contact to send an SMS to, and properly show name information on messages received with an entry in your iPhone/iPad contacts. Your Contact list will NEVER to be uploaded to Callcentric. Data is used locally within the app. We do not have access to your Contacts outside of the app. Notifications (optional): We use push notifications to notify you of incoming SMS messages in real-time when the app is in the background. WARNING: if you do not enable notifications you will not receive notice of new incoming SMS messages until the next time you open the app.

Screenshots

VirtualPBX Softphone4 screens
Callcentric SMS4 screens

Verdict

The call

The clearest difference is update cadence: Callcentric SMS at every 3 weeks against VirtualPBX Softphone's every 6 months. Callcentric SMS also leads on review sentiment (73% vs 50%) and rating (4.7 vs 4.4). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Callcentric SMS holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 329 and 202 respectively. Written reviews point the same way: 50% of VirtualPBX Softphone's written reviews are positive against 73% of Callcentric SMS's.

UpkeepUpdate frequency

VirtualPBX Softphone ships an update every 6 months, Callcentric SMS every 3 weeks. The most recent releases landed on July 27, 2026 and September 14, 2026 respectively.

Scorecard3 real differences · 7 level
VirtualPBX Softphone versus Callcentric SMS: the parameters behind the verdict, then further details
ParameterVirtualPBX SoftphoneCallcentric SMS
PriceFreeFree
Rating4.4 (329 ratings)4.7 (202 ratings) — better
Positive reviews50.0% of reviews72.7% of reviews — better
Number of ratings329 — better202
Update frequencyEvery 6 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.6
Further details — not scored
Size101 MB49 MB
Age rating4+17+
DeveloperVirtual PBXCallcentric, Inc.

Customer experience

VirtualPBX Softphone

All ratings304 ratings
Positive84.5%
Neutral5.9%
Negative9.5%
Written reviews14 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Callcentric SMS

All ratings202 ratings
Positive92.6%
Neutral4.5%
Negative3.0%
Written reviews11 reviews
Positive72.7%
Neutral18.2%
Negative9.1%

In-app purchases

None

VirtualPBX Softphone

No in-app purchases

None

Callcentric SMS

No in-app purchases

Questions

Is VirtualPBX Softphone free?
VirtualPBX Softphone is free to download, with no in-app purchases.
Is Callcentric SMS free?
Callcentric SMS is free to download, with no in-app purchases.
Which has better reviews, VirtualPBX Softphone or Callcentric SMS?
Callcentric SMS is rated higher. VirtualPBX Softphone averages 4.4 out of 5 from 329 ratings, while Callcentric SMS averages 4.7 from 202 ratings.
Do VirtualPBX Softphone or Callcentric SMS have ads?
Neither VirtualPBX Softphone nor Callcentric SMS shows ads.
Which is updated more often, VirtualPBX Softphone or Callcentric SMS?
VirtualPBX Softphone ships an update every 6 months, and Callcentric SMS every 3 weeks. Most recently, VirtualPBX Softphone was updated on July 27, 2026 and Callcentric SMS on September 14, 2026.

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