FTD Mercury Mobile Plus vs RedStick311

FTD Mercury Mobile Plus includes time-saving features such as: • Mobile Dashboard: Keep track of what’s going on with orders, tickets, and credit card charges. • Delivery Snapshot: Keep track of your deliveries for the day, including the current order status. • Delivery Routes: See routes, stops, and orders and mark them delivered. • Map and Directions: View a map of the current truck and recipient locations, plus get turn-by-turn directions. • Delivery Confirmations: Mark orders delivered from your phone. • Dashboard Messages: Get your Dashboard messages delivered wirelessly. • Delivery Signature Capture and Photo Capture from Phone. Note: You must be using FTD Mercury X6 Fall or later and Mercury Delivery to use FTD Mercury Mobile Plus with Delivery Routing and new signature and photo capture

REDSTICK311 is a new way for Baton Rouge citizens – the customers of our City-Parish government – to request services and report issues while “on the go,” and to offer enhanced options that can provide us with as much information about your needs as possible. •Spot a pothole while on your way to work? Snap a quick photo with your smartphone and submit it with your request for service, which allows our crews to know exactly what they are facing when they arrive on the scene. •Notice junk or debris that should have been picked up, or a blighted area that needs to be addressed? Report the issue via REDSTICK311 and use the app’s GPS feature to locate of the area in question. •Want to be able to receive real-time updates on your phone about how we are responding to your request? Through the app, we’ll keep you in the loop on the status of your service ticket and what’s being done to resolve the issue. It’s all a part of how our City-Parish government is working to use technology and digital tools to better engage with and more efficiently serve the citizens of Baton Rouge. Thank you for taking the time to read about and download REDSTICK311, an official application developed by our City-Parish government. We look forward to serving you, and to working together with you, to build a better Baton Rouge.