SecureAuth Authenticate vs Phoenix AIMS Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SecureAuth Authenticate
This app verifies your identity to securely access personal and work applications. It supports multi-factor authentication by generating one-time passcodes for two-factor authentication flows. It offers features like push notifications and offline code generation.
- Multi-factor authentication (MFA)
- Generates one-time passcodes (OTP)
- Supports multiple accounts
- Quick QR code setup
- Works offline
- Push notification approvals
- PIN protection for OTP
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SecureAuth Authenticate is a modern mobile app that verifies your identity so you can securely access your apps. SecureAuth Authenticate supports multi-factor authentication (MFA) for personal, work, or school apps and accounts. The authenticator generates 6-digit one-time passcodes/tokens (OTP codes) used commonly in two-factor authentication (2FA) flows. SecureAuth Authenticate for personal use Secure your personal accounts from account takeover with 2-step verification. SecureAuth Authenticate lets you protect your personal Gmail, Outlook, LinkedIn, Dropbox, and thousands of other cloud apps. Personal features: • Supports multiple accounts • Quick QR code set up • Works offline without Wi-Fi or data connection SecureAuth Authenticate for business use SecureAuth Authenticate provides additional strong authentication benefits when paired with SecureAuth IDaaS in corporate deployments. The app is designed to work with adaptive and passwordless authentication for cloud/SaaS and on-prem app single sign-on (SSO) scenarios. Business-critical features: • Push notifications – Prompt to approve/deny a login that requires MFA • Symbol-to-accept – High-security prompt requiring user to match a specific symbol • Unlock detection – Security protection when phone lock protection is disabled • Anti-cloning – Security protection when phone OS is cloned to another phone • PIN protection – Prompt to enter PIN to display OTP code • Offline mode – Generates OTP code for MFA-protected Windows or MacOS login • QR code or activation link enrollment – Convenient methods to configure the app Getting started Follow 2FA or MFA setup steps in the app you want to protect. Once you scan the QR code or enter a setup code, your account will be set up for 2FA. Visit https://www.secureauth.com/secureauth-authenticate to get started.
Phoenix AIMS Mobile
This mobile application provides technicians with real-time access to maintenance management data. It allows for the creation, updating, and closing of work orders, as well as equipment management and service history access, even when offline.
- Create, update, and close work orders
- Add new equipment and inventory
- Access service history and schedules
- Work offline with no data loss
- Real-time data synchronization
- Technician location mapping
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Company Background: Phoenix Data Systems, Inc. is the sole manufacturer and developer of the AIMS Computerized Maintenance Management Software (CMMS). The first version of AIMS was conceived in 1984 and created by Phoenix’ experienced software designers/developers under the auspices of the Michigan Hospital Association with input from thirty healthcare professionals from fourteen Michigan Hospitals. Today, Phoenix Data Systems, Inc. is recognized as the leading CMMS provider for managing assets, facilities, and maintenance operations for hospitals in the Clinical Engineering/Biomedical Engineering and Plant Engineering/Facilities Maintenance Departments. Software Overview: AIMS is a full-feature Work Order Management System that tracks all work requests from Preventative Maintenance requests to repairs for in-house, contract, and non-contract labor and materials. Users can quickly create and dispatch Work Orders. Technicians can apply labor, materials, and notes to Work Orders. AIMS is a scalable software application that allows users to access their data via a web-browser or mobile device from anywhere in the world. The software is designed with nine base components and thirty-two (32) optional components and interfaces to address the various equipment maintenance issues facing managers today. This design allows each customer to select the components and interfaces that meet their present needs, while providing the opportunity to add remaining components as their needs expand. AIMS customers vary in size from small 10 bed hospitals to large hospital systems with more than 10,000 beds. Independent Service Organizations (ISOs) use AIMS to service clinics, outpatient facilities and specific types of equipment in hospitals. AIMS is presently used by more than 25,000 technicians in 3,000 hospitals. More than 70,000 Work Orders flow through AIMS every day, with over 5 million medical devices and hospital equipment are under AIMS management. AIMS Mobile Overview: AIMS Mobile is an integrated application which allows technicians to gain access to AIMS data in real-time via an iPad or iPhone. Technicians in the field use AIMS Mobile to complete medical equipment repairs and record all aspects of those repairs on Work Orders. If Wi-Fi is unavailable, users can go offline with no data loss. When Wi-Fi is available, the work completed can be imported directly into their AIMS database. The app also includes a mapping locator feature that allows the Work Order Dispatcher to view the location of technicians in the field in order to assign urgent work to the employee closest to the location where the work needs to be performed. AIMS Mobile Major Features and Functions: • Create, update, and close Work Orders real-time in the field • Add new equipment, change tag numbers, inventory equipment • Access equipment service history, part inventories, warranty and contract information and maintenance schedules • Work offline, if needed, and sync when Wi-Fi is available with no data loss • Submit purchase requests • Incorporate smartphone features to streamline processes, such as the use of the microphone, camera and GPS • Utilizes the storage on the device up to the maximum space available • Caches offline data separately from the web browser with no data loss ever • Use bar code scanning to pull up a Work Order, asset or part by scanning its barcode to create new maintenance requests, update Work Orders and look up equipment history • Dictate notes in any text field such as the Problem or Action field of Work Orders • Use the built in camera to upload asset images, diagrams or PDFs to Work Orders • Use Push Notifications so that the technician will receive a real-time notification when a new Work Order has been assigned • AIMS Locator Service updates GPS locations from the device to the Dispatch Center in AIMS allowing dispatchers to assign Work Orders based on a technician’s location
Screenshots
Verdict
The clearest difference is rating: Phoenix AIMS Mobile at 3.7 against SecureAuth Authenticate's 2.4. Phoenix AIMS Mobile also leads on iOS requirement (12.1 vs 16.6). SecureAuth Authenticate's advantage is update cadence (monthly vs every 10 months) and ratings volume (18 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Phoenix AIMS Mobile holds the better App Store score, 3.7 against 2.4. That said, the two scores are not equally well evidenced: SecureAuth Authenticate has 18 ratings behind it against 3, so its average is the more settled of the two.
SecureAuth Authenticate ships an update monthly, Phoenix AIMS Mobile every 10 months. The most recent releases landed on October 12, 2026 and October 6, 2026 respectively.
| Parameter | SecureAuth Authenticate | Phoenix AIMS Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (18 ratings) | 3.7 (3 ratings) — better |
| Positive reviews | 26.8% of reviews | — |
| Number of ratings | 18 — better | 3 |
| Update frequency | Monthly — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 16.6 | 12.1 — better |
| Further details — not scored | ||
| Size | 29 MB | 123 MB |
| Age rating | 4+ | 4+ |
| Developer | SecureAuth Corporation | Phoenix Data Systems |
Customer experience
SecureAuth Authenticate
Phoenix AIMS Mobile
Bugs and requests
SecureAuth Authenticate
Reported bugs
58 issues- App stopped working after a month or two
- Crashing during enrollment on iOS26/iPhone17
- App crashes during registration on iPhone 17 iOS 26
- Login number request not working for about a year
- Not getting push notifications verification codes on iPhone
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- App does not allow scanning QR code from album
- Passcodes are now one giant number, difficult to read
- Font has changed and is difficult to read
- Watch app numbers do not update
- Notification comes up on watch, but says no account associated
- Device Name not showing correctly
- Crashes all the time
- Doesn't support split view
- Controls are awkward
- Doesn't support magic keyboard
- UI is sometimes partially off the screen
- Watch doesn't sync with phone app
- Onboarding requires holding finger on text field
- Apple Watch sign-on approval system broken
- New version (25.0.18) caused IT distress
- Secure Auth gets completely wiped out after update
- All codes reset after update
- New version crashes with iOS 18
- Save keys wiped away after update
- Latest update removing existing enrollments
- All 2FAs and settings gone after update
- Dashboard cannot be loaded correctly
- App is force quitting
- App won't open, always crashed on open
- App crashes before it can even open
- App force quits on opening
- App opens and exits right out again on iPhone 15 Plus
- App tries to open, gives blank screen, then back to icon on iPhone 15 Pro Max
- App won't even open anymore
- Push notifications no longer working
- Watch app won't sync most of the time
- Asking for username and password again and again
- Takes many tries to setup and sometimes freezes
- No longer getting notifications
- Cannot use to scan QR code, won't detect camera
- Frequently the Apple Watch portion doesn’t provide the ability to authorize a login
- Watch app fails to sync after updating watch OS
- Watch app not working, 'approve' does nothing
- Removed lock screen approval
- No way to set a password on the app itself
- Watch complications do not work with newer watch faces
- No push notifications and every time we need to enter passcode
- Watch app is broken, says to open phone app to sync but nothing happens
- Apple Watch app is slow and the number that loads is unreliable
- Watch app unreliable, sometimes blank
- App told me I need to use a passcode, but I have one enabled
- Keeps on prompting for reconnection, asks for username and password again
- Newest version is a huge step back, lost countdown, copy and paste
- White screen, no one-time password
- Update is a blank white screen with two buttons that do not work
- Update completely does not work, all buttons non-functional
- New version needs a PIN and wipes out existing setups
- App won't open. If it does open it crashes.
Requested features
8 requests- Add watchOS support
- Dark mode option
- Support for landscape and portrait mode
- Option to change font
- Ability to scan QR code from album
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- Instant code display for single token
- More descriptive app name on Home Screen
- Touch ID or Face ID integration
Phoenix AIMS Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SecureAuth Authenticate
No in-app purchases
Phoenix AIMS Mobile
No in-app purchases
Questions
Is SecureAuth Authenticate free?
Is Phoenix AIMS Mobile free?
Which has better reviews, SecureAuth Authenticate or Phoenix AIMS Mobile?
Do SecureAuth Authenticate or Phoenix AIMS Mobile have ads?
Which is updated more often, SecureAuth Authenticate or Phoenix AIMS Mobile?
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