PetDesk vs Maddie's Pet Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PetDesk
Manage your pet's health and connect with local pet care professionals. Schedule appointments, track medications, and earn loyalty rewards all in one place to ensure your pet lives a longer, happier life.
- 24/7 appointment requests
- Health reminders and to-do lists
- Manage pet care provider contacts
- Earn loyalty points
- Request medication refills
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Our goal is to help your pets live longer, happier, and healthier lives. PetDesk puts you at the center of your pet’s health needs by seamlessly connecting you with the best pet care professionals near you. Now it’s easy to be the best pet parent you can be. Effortlessly manage your pet’s health in one place with these indispensable features: APPOINTMENTS With our 24/7 appointment request tool, your favorite pet care providers are always just a few taps away. REMINDERS, MESSAGES AND TO DO’S Sync reminders and add custom to-do’s to your calendar. PROVIDERS Add and quickly view your pet care professionals in one place (veterinary clinics, grooming facilities, boarding, pet daycare, and more!). LOYALTY Earn points for every dollar spent at your favorite pet care provider locations. MEDICATION REQUESTS Easily request medication refills for your pets.
Maddie's Pet Assistant
This app offers health and behavioral support for pet caregivers, from seasoned fosters to new adopters. It provides expert advice on common pet issues, guidance for introducing new pets, and tips for managing behavioral challenges. Receive immediate responses to concerns, vaccination reminders, and track your pet's progress.
- Expert advice on pet health and behavior
- Guidance for introducing new pets
- Tips for managing pet behavioral issues
- Immediate responses to pet concerns
- Vaccination reminders
- Pet weight tracking
- Community forum for pet questions
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Maddie's® Pet Assistant (MPA) is a free app for smartphones and tablets developed by Pethealth to provide health and behavioral support to caregivers after pets go home. Whether you are a seasoned foster caregiver, or just adopted a pet – the app can teach you a few new tricks. Examples: Kitty have a cold? Pup pooped where he shouldn’t? Let’s see what the experts say! Introducing a new pet to your current pets? We’ve got you! Need tips for your counter-surfing dog? Or constantly meowing cat? Advice is on the way! If you indicate a concern in one of our check-in surveys, you’ll receive an immediate response in the app and in email, with tips, advice and resources crafted by shelter medicine veterinarians and behaviorists, to help you resolve the issue. It's all about support. You can also receive vaccination reminders, track your pet's weight, post questions to a community forum and more – all through the app!
Screenshots
Verdict
The clearest difference is rating: PetDesk at 4.9 against Maddie's Pet Assistant's 3.5. PetDesk also leads on review sentiment (77% vs 51%) and ratings volume (510K vs 69). Maddie's Pet Assistant's advantage is iOS requirement (9.0 vs 17.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PetDesk holds the better App Store score, 4.9 against 3.5. That said, the two scores are not equally well evidenced: PetDesk has 510K ratings behind it against 69, so its average is the more settled of the two. Written reviews point the same way: 77% of PetDesk's written reviews are positive against 51% of Maddie's Pet Assistant's.
PetDesk ships an update every 4 weeks, Maddie's Pet Assistant every 6 weeks. The most recent releases landed on November 5, 2026 and November 1, 2026 respectively.
| Parameter | PetDesk | Maddie's Pet Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (510K ratings) — better | 3.5 (69 ratings) |
| Positive reviews | 77.4% of reviews — better | 51.4% of reviews |
| Number of ratings | 510K — better | 69 |
| Update frequency | Every 4 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #63 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.6 | 9.0 — better |
| Further details — not scored | ||
| Size | 39 MB | 93 MB |
| Age rating | 4+ | 4+ |
| Developer | PetDesk, LLC | Pethealth Inc. |
Customer experience
PetDesk
Maddie's Pet Assistant
Bugs and requests
PetDesk
Reported bugs
4 issues- Appointment scheduling issues
- Inability to paste passwords
- Crashes during account creation
- Reminders not updating correctly
Requested features
5 requests- Ability to add end dates for medication reminders
- Option to archive pet profiles instead of deleting
- Improved integration with pet owners' calendars
- Expanded support for non-dog/cat pets
- More detailed pet health tracking and reporting
Maddie's Pet Assistant
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PetDesk
No in-app purchases
Maddie's Pet Assistant
No in-app purchases
Questions
Is PetDesk free?
Is Maddie's Pet Assistant free?
Which has better reviews, PetDesk or Maddie's Pet Assistant?
Do PetDesk or Maddie's Pet Assistant have ads?
Which is updated more often, PetDesk or Maddie's Pet Assistant?
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