PetDesk Reviews: Is It Legit?

Customer Experience

Positive experience77.4% of reviews
Neutral5.6% of reviews
Negative experience17.0% of reviews

~ Based on 540 written reviews from the US App Store.

What users say about PetDesk

Is PetDesk Safe?

PetDesk appears safe based on user ratings. AppsHunter Safety Score for PetDesk is 97/100.

This assessment is based on 509,787 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.0% of ratings point to a safe experience
1.7% of ratings suggest some concerns
0.3% of ratings point to a risky experience

~ Based on 507,139 App Store ratings for PetDesk.

Is PetDesk Legit?

PetDesk appears to be a legitimate app. AppsHunter Legitimacy Score for PetDesk is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Account Creation Broken

Account verification completely broken. The verify link takes you to a page to copy an image which when you click that it brings you back to download the app.

Was never able to get it to work.

Great experience!

Just moved to the area and was referred here by my friend! They were wonderful and so good with my large nervous dog. So happy we found our new Veterinarian!

My cat Noah

Noah has not been feeling well for 2-3 months. He’s been drinking more water than usual. So I knew he needed looked at especially since he is at least 14. They helped me get an appointment for a sooner time and they made Noah feel comfortable about being there. We now know he has chronic kidney disease. They were nice enough to answer some questions about his condition and how to handle it. They are very nice people and helpful in any way they can.
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Won’t let me set up an account as the email verification is circular

Boooooo

Awesome

It’s great information.

Unable to create an account

Jump through all the hoops to make an account, including the email verify, and it just goes into a continuous loop of verifying email and unable to create the account. Having worked with computers for 60 years I should be able to handle this, but this app is totally frustrating.

Great App to have!

I love using this app, it makes getting in touch with your vet, so much easier! If it’s just a quick question or requesting an appointment, no problem and it’s done!

Hager Pets

Still getting used to this site. So far, so good!

Thank you NP Animal Hospital

Really appreciated Dr Walker’s care of our cat.

Cant Verify Email

I have tried closing the app first, restarting my phone, restarting browser, and multiple email links. The link to the app that the email sends does nothing but open the app

Disappointing initial experience.

First the app requires I use my iPad in portrait mode. Using the iPad in portrait mode over stresses my hand.

Second the email address confirmation process keeps sending me to the App Store to download the app again and does not confirm my email address.

Pretty poor UX design and quality assurance in my opinion.
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Great doctor and nurse.

Very caring about my dog Baylee. Great to work with. Superb knowledge shared. Russ H
Summerville

Great pet app

Helps me keep track of vaccines ad when my dog needs more. Also I have the ease of scheduling right online! No on hold trying to get someone on line!

Convenient App

Love using this app! I’m able to order refills, schedule appointments & communicate with my vet & their team all in one convenient place!

Great doctors

Many of the doctors at Riverside Animal Hospital are wonderful.

Great. Vet

Love Foothills Animal Hospital been going there 20+ yrs same great customer service staff and vets
❤️🐾🐾❤️

Good resource

A great place to keep all your pet info, get reminders, discover new things.

Great App for Pets

Keeps me organized. Easy to communicate with my vet. Great app for pets!

Fantastic care

Dr Greenwell is fantastic! She is so kind and wonderful to my baby!!

Great Company

This company is amazing and well worth the investment and customer service is outstanding