PetDesk User Reviews

Customer Experience

Positive experience76.6% of reviews
Neutral6.1% of reviews
Negative experience17.3% of reviews

~ Based on 492 written reviews from the US App Store.

What users say

Is PetDesk Safe?

PetDesk appears safe based on user ratings. AppsHunter Safety Score for PetDesk is 98/100.

This assessment is based on 492,016 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.0% of ratings point to a safe experience
1.7% of ratings suggest some concerns
0.3% of ratings point to a risky experience

~ Based on 492,016 App Store ratings for PetDesk.

Is PetDesk Legit?

PetDesk appears to be a legitimate app. AppsHunter Legitimacy Score for PetDesk is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Enjoy this app very much

It’s easy to follow up, look at what’s been done.

Outstanding Veterinary care

The staff was kind, compassionate, and professional from the moment we walked in. They took the time to answer all of our questions and treated our pet with genuine care. We felt informed, supported, and confident throughout the visit. Highly recommend this clinic to anyone looking for exceptional veterinary care!
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Blu’s 1st Check up

The staff was great and the Dr was awesome. They addressed my concerns and took great care of my cane corse baby❤️

Thank you !!

I been bringing my dogs for years in here very affordable and they always very kind !! Thank you for all you do

Dr Johnson was awesome!

We brought our oldest berner in who was having an ear infection and she was able to get a sample from our Sassy berner. We also brought in our newest berner Goose and she was great with him!

Love this clinic

Always very friendly appointments are easy to get

The best

My Danes Mindy and Addie love coming to the vets the doctors and the technicians are always helpful and answer all our questions. You take the time to address our concerns at every visit. I lost my male Moses in September and Dr Becker was there throughout it all she is awesome and so very caring. I recommend you guys all the time. My guys are my kids and I will always support your team thank you
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Keeps everything up to date

I don’t have to remember up coming appointments with the vet or medications for my dog. It is extremely helpful

User Friendly

Easy to use app to keep track of your pet’s healthcare. Resources available for any questions that come up 24/7.

First time

Easy to use!

Appointment

This app works great! It’s easy to use I set up appointments for my doggies. Orders there Heart guard on here to it’s been convenient.

Delayed

Still shows I have appointments that have already been made.

Let’s sell insurance

I thought this was to interface with my vet. But no! The main page is all about selling pet insurance.
Wellness articles… none on staying fit or managing diet. But 2 justifying pet insurance.
And no way to turn it off.
When you finally, after multiple clicks, get to your pet’s page.. the first thing you see is :
A price for pet insurance.
So far have not found any vaccine or license details. Did find appointment history.

So what i need is not there
And what i do not want is everywhere..
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Points messed up

The only thing I am unhappy about is the points being messed up and my vet office desperately trying to get it fixed for myself and other clients. She has sent emails regarding this and has had no assistance. I should have been able to use some points when my pug was spayed today and due to the points being inaccurate I was not able to.
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Why 5 stars?

I’m not sure why anyone gave it Five stars when it’s one of the worst apps I’ve ever used. It’s telling me my dog should have had certain immunizations on dates that were before he was even born in red and there’s no way to check the ones that he has had. The ones he has had just have a red exclamation point next to them as if they still needed to be done. Some of this may be the fault of the vets office but there doesn’t seem to be any way to clear it up. There’s no way for me to update his weight. There’s no way for me to make the necessary corrections. There should be a place to say he had a visit on this date with a list of what immunizations he received. The dates they give us for our next appointment are after the dates he’s supposed to receive his next shots and so I get the red alert saying he’s past due and it stays there indefinitely. This is the worst way to keep track of my dog’s health. I’d rather go back to the handwritten record that you carry around with you than to deal with this app. I find it clumsy and frustrating and confusing because there is no way to correct any of the mistakes.
😩 this app needs a serious overhaul or the office staff at my vets place need a lesson on using the app.
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Easy breezy

Makes things so much easier when it comes to appointments, updates etc.

Easy app

This app is easy to use and I have an easy time to make appointments.

Great Experience

I had a great experience with my newly adopted dog Noctis at Alison! Dr. Ryan is very experienced and carefully went through all of the previous owners, veterinary records to find out exactly what needed to be done! She and her assistants were very patient and explained everything to me! It felt good from the moment I entered Alison! Very clean and everyone was extremely kind. I feel very satisfied that they have my mine and my dog’s best interests at heart and that they really care and take a lot of pride in their work!
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Easy and convenient

Easy to use and I like the notifications

Great tool

It’s easy to use to make appointments etc.
This makes it so much easier for me and the rewards are a big savings!