DO NOT CHOOSE GOOD DOG
Good Dog DOES NOT let buyers leave reviews of breeders, so there is no way to tell which breeders are trustworthy.
I deeply regret trusting Good Dog to help us find a responsible breeder. Our experience left us seriously questioning what that screening really means.
Our puppy was born April 1 but, according to the records we received, did not receive her first puppy vaccination until July 2, at approximately 13 weeks old. When we received her, she had three embedded ticks, fleas, and scabs around her ears and neck.
We reported our concerns to Good Dog. We were told they would speak with the breeder and follow up with us. In our experience, we received no meaningful resolution or follow-through.
What disturbed me even more was learning how Good Dog handles its “Verified Owner” feedback. Good Dog’s own breeder-facing information says breeders can easily remove Owner Stories they do not want displayed. In my opinion, consumers should know this before relying on the positive owner experiences displayed on breeder profiles.
I also found Good Dog’s buyer protections extremely disappointing. I could find extensive policies concerning payments and financial transactions, but I could not find an equally clear and prominent policy explaining what Good Dog will do when a puppy arrives with significant health or care concerns or is materially inconsistent with what a buyer reasonably believed was being represented.
My advice to prospective puppy buyers: DO NOT assume that a breeder appearing on Good Dog means you can skip your own independent research. Verify veterinary records, vaccination dates, health testing, and breeder practices yourself.
I wish I had known all of this before trusting Good Dog with such an important decision. I would not use this service again.
I deeply regret trusting Good Dog to help us find a responsible breeder. Our experience left us seriously questioning what that screening really means.
Our puppy was born April 1 but, according to the records we received, did not receive her first puppy vaccination until July 2, at approximately 13 weeks old. When we received her, she had three embedded ticks, fleas, and scabs around her ears and neck.
We reported our concerns to Good Dog. We were told they would speak with the breeder and follow up with us. In our experience, we received no meaningful resolution or follow-through.
What disturbed me even more was learning how Good Dog handles its “Verified Owner” feedback. Good Dog’s own breeder-facing information says breeders can easily remove Owner Stories they do not want displayed. In my opinion, consumers should know this before relying on the positive owner experiences displayed on breeder profiles.
I also found Good Dog’s buyer protections extremely disappointing. I could find extensive policies concerning payments and financial transactions, but I could not find an equally clear and prominent policy explaining what Good Dog will do when a puppy arrives with significant health or care concerns or is materially inconsistent with what a buyer reasonably believed was being represented.
My advice to prospective puppy buyers: DO NOT assume that a breeder appearing on Good Dog means you can skip your own independent research. Verify veterinary records, vaccination dates, health testing, and breeder practices yourself.
I wish I had known all of this before trusting Good Dog with such an important decision. I would not use this service again.
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Best app
This is the best app for helping me find a dog! I love it.
Need more info
Before I place a non refundable deposit I’d like a bit more info about the dog
I wish Good Dog would give a discount on the prices
Good Dog is pretty awesome. Only thing that sucks. Is that now if you want a dog it cost more than a car now.Lol but Good Dog’s pretty cool good app. Everything’s good on the app except the price prices.
3 years!
Its been 3 years since Ive used this app, 3 years since Ive had my little best friend❤️ I recommend this to everyone looking for a puppy!
