Comparison

ServiceTrade vs FireLine Systems

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceTrade

This app empowers commercial service technicians to manage jobs efficiently. It allows for detailed job information access, time tracking, media documentation of work, and seamless communication with the office. Streamline operations and enhance customer service.

Highlights
  • Access detailed job information
  • Record time spent on tasks
  • Document work with media
  • View asset service history
  • Scan and upload paperwork
  • Receive schedule updates
Features
Read full description

ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers. With ServiceTrade, commercial service technicians can: - Access detailed job information - Record time spent preparing, in transit, and on site - Add pictures, videos, and audio memos that document your work - Report problems with pictures, videos, and audio memos - View asset service history - Scan and upload paperwork from the field - Receive schedule updates from the office ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.

About

FireLine Systems

This mobile application allows users to manage service jobs, including adding and editing line items, customer equipment, and photos. It provides access to customer history, supports multiple pricing tables, and enables offline work. Users can also capture signatures, hide pricing details, and generate PDF receipts.

Highlights
  • Add & Edit Line Items
  • Manage Customer Equipment
  • Capture Multiple Photos
  • View Customer History
  • Offline Internet Connection Support
  • Accept Customer Signatures
  • Generate PDF Receipts
Features
Read full description

FireLine Systems IOS mobile application for use in conjunction with the FireLine Systems service desktop software. Some Application Features Include: 1. Add & Edit Line Items 2. Add & Edit Customer Equipment 3. Take Multiple Photos with Descriptions 4. View Customer History (Assignments, Equipment and Line Items) 5. Quick Line Item Look Up with the ability to filter the list by Item # or Description 6. Supports Multiple Pricing Tables/Levels 7. Works with or without a persistent internet connection 8. Accept Customer Signatures 9. Hide/Show $'s for individual Assignments/Work Orders 10. Hide/Show $0 price line items for individual Assignments/Work Orders 11. Locate service addresses in the Maps app 12. Create and Print or Email a PDF receipt 13. Create a Questionnaire, required or not, that is sent back with Assignments/Work Orders

Screenshots

ServiceTrade4 screens
FireLine Systems2 screens

Verdict

The call

ServiceTrade and FireLine Systems both sit at 4.1 stars, but that hides the real split: 100% of FireLine Systems's written reviews are positive against 62% of ServiceTrade's. ServiceTrade's advantage is ratings volume (585 vs 11) and update cadence (weekly vs every 3 weeks). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.1 for ServiceTrade against 4.2 for FireLine Systems. That said, the two scores are not equally well evidenced: ServiceTrade has 585 ratings behind it against 11, so its average is the more settled of the two. Written reviews are what separate them: 62% of ServiceTrade's written reviews are positive against 100% of FireLine Systems's.

UpkeepUpdate frequency

ServiceTrade ships an update weekly, FireLine Systems every 3 weeks. The most recent releases landed on September 27, 2026 and June 1, 2026 respectively.

Scorecard3 real differences · 7 level
ServiceTrade versus FireLine Systems: the parameters behind the verdict, then further details
ParameterServiceTradeFireLine Systems
PriceFreeFree
Rating4.1 (585 ratings)4.2 (11 ratings) — better
Positive reviews62.0% of reviews100.0% of reviews — better
Number of ratings585 — better11
Update frequencyWeekly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS1514.0 — better
Further details — not scored
Size107 MB50 MB
Age rating4+4+
DeveloperServiceTrade, Inc.Don Harrison

Customer experience

ServiceTrade

All ratings585 ratings
Positive77.3%
Neutral6.7%
Negative16.1%
Written reviews142 reviews
Positive62.0%
Neutral3.5%
Negative34.5%

FireLine Systems

All ratings11 ratings
Positive81.8%
Neutral0.0%
Negative18.2%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

ServiceTrade

Reported bugs

4 issues
  • Disappearing notes and comments
  • Inability to upload photos and documents
  • Inconsistent job scheduling and updates
  • Repeated prompts for location permissions

Requested features

5 requests
  • Improved clock-in/out reliability
  • Seamless offline functionality
  • Customizable reporting and analytics
  • Integrated time tracking and payroll
  • Enhanced photo/attachment management

FireLine Systems

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceTrade

No in-app purchases

None

FireLine Systems

No in-app purchases

Questions

Is ServiceTrade free?
ServiceTrade is free to download, with no in-app purchases.
Is FireLine Systems free?
FireLine Systems is free to download, with no in-app purchases.
Which has better reviews, ServiceTrade or FireLine Systems?
FireLine Systems is rated higher. ServiceTrade averages 4.1 out of 5 from 585 ratings, while FireLine Systems averages 4.2 from 11 ratings.
Do ServiceTrade or FireLine Systems have ads?
Neither ServiceTrade nor FireLine Systems shows ads.
Which is updated more often, ServiceTrade or FireLine Systems?
ServiceTrade ships an update weekly, and FireLine Systems every 3 weeks. Most recently, ServiceTrade was updated on September 27, 2026 and FireLine Systems on June 1, 2026.

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