ServiceTrade vs FireLine Systems
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceTrade
This app empowers commercial service technicians to manage jobs efficiently. It allows for detailed job information access, time tracking, media documentation of work, and seamless communication with the office. Streamline operations and enhance customer service.
- Access detailed job information
- Record time spent on tasks
- Document work with media
- View asset service history
- Scan and upload paperwork
- Receive schedule updates
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ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers. With ServiceTrade, commercial service technicians can: - Access detailed job information - Record time spent preparing, in transit, and on site - Add pictures, videos, and audio memos that document your work - Report problems with pictures, videos, and audio memos - View asset service history - Scan and upload paperwork from the field - Receive schedule updates from the office ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.
FireLine Systems
This mobile application allows users to manage service jobs, including adding and editing line items, customer equipment, and photos. It provides access to customer history, supports multiple pricing tables, and enables offline work. Users can also capture signatures, hide pricing details, and generate PDF receipts.
- Add & Edit Line Items
- Manage Customer Equipment
- Capture Multiple Photos
- View Customer History
- Offline Internet Connection Support
- Accept Customer Signatures
- Generate PDF Receipts
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FireLine Systems IOS mobile application for use in conjunction with the FireLine Systems service desktop software. Some Application Features Include: 1. Add & Edit Line Items 2. Add & Edit Customer Equipment 3. Take Multiple Photos with Descriptions 4. View Customer History (Assignments, Equipment and Line Items) 5. Quick Line Item Look Up with the ability to filter the list by Item # or Description 6. Supports Multiple Pricing Tables/Levels 7. Works with or without a persistent internet connection 8. Accept Customer Signatures 9. Hide/Show $'s for individual Assignments/Work Orders 10. Hide/Show $0 price line items for individual Assignments/Work Orders 11. Locate service addresses in the Maps app 12. Create and Print or Email a PDF receipt 13. Create a Questionnaire, required or not, that is sent back with Assignments/Work Orders
Screenshots
Verdict
ServiceTrade and FireLine Systems both sit at 4.1 stars, but that hides the real split: 100% of FireLine Systems's written reviews are positive against 62% of ServiceTrade's. ServiceTrade's advantage is ratings volume (585 vs 11) and update cadence (weekly vs every 3 weeks). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.1 for ServiceTrade against 4.2 for FireLine Systems. That said, the two scores are not equally well evidenced: ServiceTrade has 585 ratings behind it against 11, so its average is the more settled of the two. Written reviews are what separate them: 62% of ServiceTrade's written reviews are positive against 100% of FireLine Systems's.
ServiceTrade ships an update weekly, FireLine Systems every 3 weeks. The most recent releases landed on September 27, 2026 and June 1, 2026 respectively.
| Parameter | ServiceTrade | FireLine Systems |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (585 ratings) | 4.2 (11 ratings) — better |
| Positive reviews | 62.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 585 — better | 11 |
| Update frequency | Weekly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15 | 14.0 — better |
| Further details — not scored | ||
| Size | 107 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceTrade, Inc. | Don Harrison |
Customer experience
ServiceTrade
FireLine Systems
Bugs and requests
ServiceTrade
Reported bugs
4 issues- Disappearing notes and comments
- Inability to upload photos and documents
- Inconsistent job scheduling and updates
- Repeated prompts for location permissions
Requested features
5 requests- Improved clock-in/out reliability
- Seamless offline functionality
- Customizable reporting and analytics
- Integrated time tracking and payroll
- Enhanced photo/attachment management
FireLine Systems
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceTrade
No in-app purchases
FireLine Systems
No in-app purchases
Questions
Is ServiceTrade free?
Is FireLine Systems free?
Which has better reviews, ServiceTrade or FireLine Systems?
Do ServiceTrade or FireLine Systems have ads?
Which is updated more often, ServiceTrade or FireLine Systems?
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