ServiceTrade vs fmPilot
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceTrade
This app empowers commercial service technicians to manage jobs efficiently. It allows for detailed job information access, time tracking, media documentation of work, and seamless communication with the office. Streamline operations and enhance customer service.
- Access detailed job information
- Record time spent on tasks
- Document work with media
- View asset service history
- Scan and upload paperwork
- Receive schedule updates
Read full descriptionHide full description
ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers. With ServiceTrade, commercial service technicians can: - Access detailed job information - Record time spent preparing, in transit, and on site - Add pictures, videos, and audio memos that document your work - Report problems with pictures, videos, and audio memos - View asset service history - Scan and upload paperwork from the field - Receive schedule updates from the office ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.
fmPilot
This app allows facility managers to request repair services on their mobile devices. Users can submit repair requests, upload photos of the damage, and access training materials. It simplifies the process of reporting facility issues.
- Request repair services
- Upload photos of repairs
- Access training materials
- Simplify repair requests
- Mobile access to services
Read full descriptionHide full description
FacilitySource’s new fmPilot mobile app gives facilities managers the ability to request repair services using their iPhone or iPad. Download the fmPilot app today and gain access to additional app features, including: - Request Repair services online - The ability to take photos of the requested repair - Access training material and videos FacilitySource’s fmPilot app simplifies the request repair process and satisfies new requirements for mobile access to request repair services. Available now! (Please note: This app is intended for usage by facility managers of FacilitySource clients. They must have a proper username and password to log-in into the application.)
Screenshots
Verdict
The clearest difference is rating: ServiceTrade at 4.1 against fmPilot's 3.2. ServiceTrade also leads on ratings volume (587 vs 16) and update cadence (weekly vs monthly). fmPilot's advantage is iOS requirement (11.0 vs 15). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ServiceTrade holds the better App Store score, 4.1 against 3.2. That said, the two scores are not equally well evidenced: ServiceTrade has 587 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 62% of ServiceTrade's written reviews are positive against 50% of fmPilot's.
ServiceTrade ships an update weekly, fmPilot monthly. The most recent releases landed on October 10, 2026 and September 25, 2026 respectively.
| Parameter | ServiceTrade | fmPilot |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (587 ratings) — better | 3.2 (16 ratings) |
| Positive reviews | 62.0% of reviews — better | 50.0% of reviews |
| Number of ratings | 587 — better | 16 |
| Update frequency | Weekly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15 | 11.0 — better |
| Further details — not scored | ||
| Size | 107 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceTrade, Inc. | facilitysource Inc |
Customer experience
ServiceTrade
fmPilot
Bugs and requests
ServiceTrade
Reported bugs
4 issues- Disappearing notes and comments
- Inability to upload photos and documents
- Inconsistent job scheduling and updates
- Repeated prompts for location permissions
Requested features
5 requests- Improved clock-in/out reliability
- Seamless offline functionality
- Customizable reporting and analytics
- Integrated time tracking and payroll
- Enhanced photo/attachment management
fmPilot
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceTrade
No in-app purchases
fmPilot
No in-app purchases









