FieldEZ vs Deskpro Horizon

FieldEZ is an on-demand mobile field force management solution that helps you monitor field executive performance, efficiently schedule and dispatch your workforce, track valuable customer information and respond quickly to changing customer requirements. FieldEZ helps you leverage real time information from the field to get the best insights into your business operations and customer satisfaction. Rich features Include: · Lead Management · Service Ticket Management · Configurable Business Processes & Forms · Dispatch Management · Instant Message Broadcast · Custom Reports · Workforce Territory Management · Alerts & Notifications · Secure, Quick & Hassle-free Integration with your ERP, HCM Systems. · Attendance Recording from Field · Works offline or on 2G, 3G data plans. FieldEZ caters to Service and Sales organizations of any size and across multiple industry verticals including Banking, Financial Services & Insurance (BFSI), Hardware and white goods servicing, In-home care, Oil & Gas and more delivering highly customizable solutions to streamline field force processes and deliver high quality experiences to their end-customers. Please Note : "Continued use of GPS running in the background can dramatically decrease battery life."

Deskpro mobile app for iOS, have a fully-featured helpdesk at your fingertips to manage your tickets on the go. Deliver memorable customer experiences from your iPhone or iPad as quickly and efficiently as you can from desktop. Get access to all the best helpdesk features directly from your mobile: * Create new tickets * Filter, sort, assign and update tickets * Customize your view: display custom fields or labels * Be able to respond quickly from wherever * Attach files from your device * Access advanced features like Problems and Incidents on the go * View realtime alerts and notifications * Search your tickets * Reply to email, add notes, forward messages, chat conversations from your mobile You must have an existing Deskpro helpdesk running the latest version for this app to work.