CenturyLink Tech Security vs StarLinkAssistant

Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and placed literally in the palms of your hands. The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take customer service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed anywhere allowing the technicians to manage tickets for their assigned accounts while onsite. Features include: complete inventory management, performing maintenance and trouble-shooting signals, as well as a complete invoicing service that includes: signature capture, payment collection, and creating an invoice then sending to those pertaining.

I wrote the Starlink Assistant App(SLA) because integrating the Starlink System into my home Internet system was a bit difficult. Another reason is that seeing how the Starlink system works is great fun. I want this app to help everyone identify and fix issues, use, and enjoy Starlink. The app uses color images and help pages to assist you navigate through most issues. The main page displays general information about how it is performing. The Initial Setup page describes how to unbox & connect all equipment and wiring, install dishy (the Starlink Antenna), and configure the WiFi router. It also has YouTube links to explain how to unbox, install Dishy, configure your wifi router, and how to run a network cable. The Router/Wi-Fi page includes a test of the connection between the app and the router, display status of Uptime, and Wi-Fi software & firmware versions. Detailed instructions on how to use your own router are also included. The Dishy page displays your antenna/Dishy uptime, physical issues (if the motors are stuck, an issue with temperature, mast not level, or unexpected location), and hardware & software versions. The Satellite page will display “No Satellites” time, view all Satellites in real time(View map), show how & when you can see the satellites in the night sky, and a satellite help section. The Satellite help section describes how to use the View Satellite Map and give you a better understanding when satellite positions will be optimal. The Internet page will display whether the Internet is up or down, average latency times, Internet Speed time for Dishy(Direct Internet times), 4 different speed test checkers and Youtube links for instruction. The Obstructions page will display if there is a current Obstruction between Dishy and a satellite, Uptime, Obstruction recommendations and status. In case the obstruction is a tree, the app has information on local tree trimming companies. The Support page how to get Starlink Support, getting the debug information and links to popular Starlink support. The Help page describes in detail how to use each page (Setup, Router, Dishy, Satellite, Internet, Obstructions, & Support).