CenturyLink Tech Security vs My CenturyLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CenturyLink Tech Security
This app provides technicians with mobile tools for efficient customer service. It allows for ticket management, inventory tracking, signal troubleshooting, and on-site invoicing with signature capture and payment collection.
- Ticket management
- Inventory management
- Signal troubleshooting
- Signature capture
- Payment collection
- On-site invoicing
Read full descriptionHide full description
Always advancing with technology while keeping customer service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software – and now all of this comes packaged and placed literally in the palms of your hands. The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take customer service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed anywhere allowing the technicians to manage tickets for their assigned accounts while onsite. Features include: complete inventory management, performing maintenance and trouble-shooting signals, as well as a complete invoicing service that includes: signature capture, payment collection, and creating an invoice then sending to those pertaining.
My CenturyLink
Manage your account and services from one convenient app. Easily set up new services, view and pay bills, check your internet speed, and access support tools. Offers advanced features for Secure WiFi customers, including parental controls and device management.
- Modem self-install
- Bill payment management
- Check and upgrade internet speed
- Service settings management
- Self-help support tools
- Personalized alerts
- Parental controls (Secure WiFi)
Read full descriptionHide full description
The My CenturyLink app brings management of your account and services into one easy place. You can use the app to: • Connect your new service quickly with modem self-install. • View and manage your bill payment with convenience and ease. • Check your services, upgrade your Internet speed (if available in your area). • Manage your settings. • Visit Support to troubleshoot or optimize your service through self-help tools and videos. • Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service. • Plus, so much more. Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink): • Parental controls to guard against inappropriate web content. • Pause and resume internet access of devices on our WiFi. • Schedule online and offline times for devices and users. Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi We're here to help! You can get in touch via http://www.centurylink.com/contact
Screenshots
Verdict
The clearest difference is rating: My CenturyLink at 4.4 against CenturyLink Tech Security's 1.8. My CenturyLink also leads on ratings volume (138K vs 25) and update cadence (every 3 weeks vs every 2 months). CenturyLink Tech Security's advantage is iOS requirement (8.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My CenturyLink holds the better App Store score, 4.4 against 1.8. That said, the two scores are not equally well evidenced: My CenturyLink has 138K ratings behind it against 25, so its average is the more settled of the two. Written reviews point the same way: 0% of CenturyLink Tech Security's written reviews are positive against 9% of My CenturyLink's.
CenturyLink Tech Security ships an update every 2 months, My CenturyLink every 3 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | CenturyLink Tech Security | My CenturyLink |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (25 ratings) | 4.4 (138K ratings) — better |
| Positive reviews | 0.0% of reviews | 9.4% of reviews — better |
| Number of ratings | 25 | 138K — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 8.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 6 MB | 46 MB |
| Age rating | 4+ | 17+ |
| Developer | Dice Corporation | CenturyTel Service Group, LLC |
Customer experience
CenturyLink Tech Security
My CenturyLink
Bugs and requests
CenturyLink Tech Security
Not enough reviews yet to summarise bugs or requests.
My CenturyLink
Reported bugs
2 issues- App login and account access problems
- Inaccurate information displayed in the app
Requested features
3 requests- Improved app functionality and reliability
- Better communication and transparency from the company
- Faster resolution of service problems
In-app purchases
CenturyLink Tech Security
No in-app purchases
My CenturyLink
No in-app purchases
Questions
Is CenturyLink Tech Security free?
Is My CenturyLink free?
Which has better reviews, CenturyLink Tech Security or My CenturyLink?
Do CenturyLink Tech Security or My CenturyLink have ads?
Which is updated more often, CenturyLink Tech Security or My CenturyLink?
Other comparisons
