Comparison

NTTA TollMate® vs Shutto Operator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NTTA TollMate®

Manage your North Texas tollway account and travel with ease. View your balance, make payments, update account details, and add vehicles. Calculate toll costs, check real-time traffic, and access free roadside assistance.

Highlights
  • View TollTag account balance
  • Make payments
  • Edit account information
  • Add/remove vehicles
  • Calculate toll costs
  • Access roadside service
  • View real-time traffic
Features
Read full description

TollMate® makes traveling North Texas easier. The official mobile app for the North Texas Tollway Authority (NTTA) puts valuable information at your fingertips. With TollMate you can: •View TollTag account balance, make payments •Edit/update account information •Add and remove vehicles •Calculate the cost of tolls on NTTA roads •Call for FREE NTTA roadside service (24x7x365) •View real-time traffic status For TollTag customers, just download the app and log in with the same username and password as your online account. Disclaimer: TollMate® mobile app is the official app of NTTA and its toll facilities. There may be other mobile apps created that enable a user to access the user’s account information. However, these apps are not authorized by NTTA and NTTA does not guarantee security and privacy of account information (e.g., banking, credit/debit card, email address, etc.) accessed through use of unauthorized apps. NTTA strongly discourages use of these unauthorized apps. Finally, NTTA encourages you to drive safely and strongly discourages use of the TollMate while actively driving.

About

Shutto Operator

Manage and operate shuttle services with this essential tool. View assigned trips, track progress in real time, and validate passenger tickets. Optimize routes and streamline operations for smooth rides.

Highlights
  • View assigned trips
  • Real-time progress tracking
  • Scan/validate passenger tickets
  • Route optimization
  • Workflow streamlining
  • Daily operations control
Features
Read full description

Shutto Operator is the essential tool for managing and operating shuttle services efficiently and reliably. Designed for drivers and route managers, this app offers a powerful yet simple interface to view assigned trips, track progress in real time, scan or validate passenger tickets, and maintain full control over daily operations. Stay connected, organized, and on schedule with features that help you deliver outstanding service — whether you’re on the road or managing logistics behind the scenes. Optimize your routes, streamline your workflow, and ensure every ride is smooth with Shutto Operator.

Screenshots

NTTA TollMate®4 screens
Shutto Operator4 screens

Verdict

The call

The clearest difference is rating: Shutto Operator at 5.0 against NTTA TollMate®'s 1.7. NTTA TollMate®'s advantage is ratings volume (1.1K vs 1) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Shutto Operator holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: NTTA TollMate® has 1.1K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

NTTA TollMate® ships an update every 2 months, Shutto Operator every 3 months. The most recent releases landed on October 29, 2026 and October 28, 2026 respectively.

Scorecard4 real differences · 6 level
NTTA TollMate® versus Shutto Operator: the parameters behind the verdict, then further details
ParameterNTTA TollMate®Shutto Operator
PriceFreeFree
Rating1.7 (1.1K ratings)5.0 (1 ratings) — better
Positive reviews4.5% of reviews—
Number of ratings1.1K — better1
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS13.0 — better16.0
Further details — not scored
Size48 MB26 MB
Age rating4+17+
DeveloperNorth Texas Tollway AuthoritySHUTTO LOGISTICS LLC

Customer experience

NTTA TollMate®

All ratings994 ratings
Positive15.3%
Neutral3.3%
Negative81.4%
Written reviews335 reviews
Positive4.5%
Neutral3.0%
Negative92.5%

Shutto Operator

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

NTTA TollMate®

Reported bugs

3 issues
  • App crashes when trying to paste password
  • Unable to reactivate toll tags through the app
  • Inconsistent behavior when updating vehicle information

Requested features

3 requests
  • Integrate with password managers
  • Provide more detailed transaction history
  • Allow customizable alerts and notifications

Shutto Operator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NTTA TollMate®

No in-app purchases

None

Shutto Operator

No in-app purchases

Questions

Is NTTA TollMate® free?
NTTA TollMate® is free to download, with no in-app purchases.
Is Shutto Operator free?
Shutto Operator is free to download, with no in-app purchases.
Which has better reviews, NTTA TollMate® or Shutto Operator?
Shutto Operator is rated higher. NTTA TollMate® averages 1.7 out of 5 from 1.1K ratings, while Shutto Operator averages 5.0 from 1 ratings.
Do NTTA TollMate® or Shutto Operator have ads?
Neither NTTA TollMate® nor Shutto Operator shows ads.
Which is updated more often, NTTA TollMate® or Shutto Operator?
NTTA TollMate® ships an update every 2 months, and Shutto Operator every 3 months. Most recently, NTTA TollMate® was updated on October 29, 2026 and Shutto Operator on October 28, 2026.

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